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CICAPLAST B5+ BAUME - Most Loved | L'Oréal Dermatological Beauty Partner Shop
Description
Cicaplast Baume B5+ is a multi-purpose balm which soothes and protects irritated skin. It is suitable for the whole family and tested on 14 indications. Also suitable for patients undergoing cancer treatment. Powered by the exclusive prebiotic Tribioma. It is also enriched with Madecassoside – a repairing active ingredient – soothing Panthenol, and anti-bacterial agents. It soothes, nourishes, and protects your dry skin to aid repair barrier function. Use alongside Cicaplast spray and Cicaplast serum for maximum soothing benefits to irritated skin. Suitable for All Skin Types and the most delicate skin including babies from 3 months old, damaged, irritated or sensitive skin. Also suitable for patients undergoing cancer treatment. Consumer Benefits Faster and better repair from day 1* Immediately soothes skin Reduces feeling of discomfort Respects the skin microbiome for the whole family including babies. Also suitable for patients undergoing cancer treatment. Can be used on a wide range of common skin irritations Also suitable for people who may be prone to eczema *Skin barrier repair, instrumental test, 26 subjects vs untreated skin How to use Apply twice daily to clean, dry skin on either body, face or lips. Avoid the eye contour area. Do not apply to open wounds. Do not swallow.
How To
Apply twice daily to clean, dry skin on either body, face or lips. Avoid the eye contour area. Do not apply to open wounds. Do not swallow. Ask for more information about this product
Ingredients
AQUA / WATER / EAU ● HYDROGENATED POLYISOBUTENE ● DIMETHICONE ● GLYCERIN ● BUTYROSPERMUM PARKII BUTTER / SHEA BUTTER ● PANTHENOL ● ZEA MAYS STARCH / CORN STARTCH ● PROPANEDIOL ● BUTYLENE GLYCOL ● CETYL PEG/PPG-10/1 DIMETHICONE ● TRIHYDROXYSTEARIN ● CENTELLA ASIATICA LEAF EXTRACT ● POLYMNIA SONCHIFOLIA ROOT JUICE ● ZINC GLUCONATE ● MADECASSOSIDE ● MANGANESE GLUCONATE ● ALPHA-GLUCAN OLIGOSACCHARIDE ● SILICA ● ALUMINIUM HYDROXIDE ● MAGNESIUM SULFATE ● MANNOSE ● CAPRYLOYL GLYCINE ● CAPRYLYL GLYCOL ● VITREOSCILLA FERMENT ● CITRIC ACID ● TRISODIUM ETHYLENEDIAMINE DISUCCINATE ● LACTOBACILLUS ● ACETYLATED GLYCOL STEARATE ● MALTODEXTRIN ● POLYGLYCERYL-4 ISOSTEARATE ● TOCOPHEROL ● PENTAERYTHRITYL TETRA-DI-T-BUTYL HYDROXYHYDROCINNAMATE ● CI77891 / TITANIUM DIOXIDE. (CODE F.I.L.: N70011474/1)

Ratings & Reviews

196 reviews
5 stars
( 143)
4 stars
( 28)
3 stars
( 6)
2 stars
( 4)
1 star
( 15)
4
4.4 / 5 stars

Nitcha

5

1.777684593E12 02 May 2026

Gratefully for me

Good work for me nice test and my husband haven’t believe but after he used he had nice soft skin looking white skin on his face, he was very happy and used Baume B5+ Balm Cream every day

Originaly posted on  larocheposay-au.com

Barho

5

1.776747607E12 21 April 2026

Amazing face cream

Love this as a general face cream for my sensitive rosacea in dry winter months. Amazing! Much better than all the expensive brands I’ve used. Works like nothing else.

Originaly posted on  Sampler

Maliszewska

5

1.776378608E12 16 April 2026

Best for me

Saving me from many different issues. I use it in cold weather, on kids cold allergy, diaper irritation and burns. I use it when I had bad skin day as overnight healing mask and on some minor irritation.If I would need to keep one only product or choose one product on isolated island situation -I would choose this!

Originaly posted on  Sampler

J@rge

5

1.773810008E12 18 March 2026

Soulage la peu après le soleil

Très bon produit qui aide la peu après l'exposition au soleil

Originaly posted on  Sampler

Eliza649

5

1.773771311E12 17 March 2026

Hydratant intense

[Cet avis a été recueilli dans le cadre d’une promotion.] Crème hyper hydratante réparatrice résultat après une semaine.

Originaly posted on  Sampler

Couling

5

1.773550807E12 15 March 2026

Best moisturizer barrier cream

I love how this feels on my skin. Soft but not oily.

Originaly posted on  Sampler

TrishA

5

1.772937006E12 08 March 2026

Radiation skin must have, but good for everyone.

I bought this on the advice from my daughter who works for a dermatologist and it was originally purchased for my red skin (face) but I started using it on my radiation skin (breast and chest) and I can’t tell you how good it is! The texture is like a balm but it absorbs well. It protects against rubbing against clothing. My radiation oncologist said my skin looked better than the previous week and she couldn’t believe how good my skin looked! I will always have cicaplast baume b5 in my skin regime .

Originaly posted on  Sampler

Cat Ng

5

1.769839205E12 31 January 2026

A Soothing Savior for Sensitive Skin: La

I recently tried the La Roche-Posay Cicaplast Baume B5, and I must say, it has quickly become a favorite in my skincare routine. As someone with extremely sensitive skin, I often struggle to find products that don't irritate my complexion. This cream has a wonderfully thick texture that feels so soothing and comfortable on my skin. Not only does it provide excellent hydration, but I also noticed a slight brightening effect after using it for a while. It truly helps to calm any redness and gives my skin a more even tone. I appreciate that it doesn’t leave a greasy residue, making it perfect for everyday use. Overall, I highly recommend this cream for anyone with sensitive skin looking for hydration and a touch of radiance!

Originaly posted on  Sampler

B216

1

1.768830658E12 19 January 2026

Baddd!

I bought this cream two weeks ago! And my face is full with tiny red spots and mild inflammation with only using it for 3 times at night. I only put a small quantity to try it but idk what happens!! I need help.

Originaly posted on  laroche-posay.ca

Reply from BEC 19 January 2026

We are so sorry to hear you had this kind of reaction to our Cicaplast Baume B5 Soothing Relieving Balm. Although we make every effort to provide products of the finest quality, we recognize that there are occasions when someone may find a particular item is not compatible with their skin. We are happy to see that the issue has already been addressed by one of our agents. You may respond to the original email correspondence if you still have any questions or concerns.

Sylviane B.

5

1.768716006E12 18 January 2026

Baume apaisant!

[Cet avis a été recueilli dans le cadre d’une promotion.] Très efficace! je le recommande à tous et à toutes!

Originaly posted on  laroche-posay.ca

Zainab K

5

1.768629605E12 17 January 2026

Hoping it lives up to the hype. Leaves white cast

Great product if you don’t mind the white cast and silicone. Hoping it ends up being as good as everyone claims

Originaly posted on  laroche-posay.ca

Kew't

5

1.768370406E12 14 January 2026

Senior skin

Great for dry patches on senior skin. For discoloration as well.

Originaly posted on  laroche-posay.ca

Iggi

5

1.767372318E12 02 January 2026

Great stuff

This cream is so smooth , absorbs quickly and is so effective. Excellent for my dry sensitive skin.

Originaly posted on  laroche-posay.ca

D Pilon

5

1.766988011E12 29 December 2025

Une petite révolution sur mes mains

Excellent pour calmer les irruptions, je le recommande

Originaly posted on  laroche-posay.ca

Samaneh

2

1.768443762E12 15 January 2026

Too greasy

I used it in dry winter weather. But It’s too greasy for my skin and leads to pimples.

Originaly posted on  laroche-posay.ca

Reply from BEC 29 December 2025

We are sorry about your experience with our Cicaplast Baume B5 Soothing Relieving Balm. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.

Grand maman mimi

5

1.766862419E12 27 December 2025

Peau sèche et mature 75 ans

Très doux pour ma peau et efficace et hydratante peau mature

Originaly posted on  laroche-posay.ca

Sunday

5

1.76629681E12 21 December 2025

Just buy

Just buy it don’t think too much, is better than I used Cerave

Originaly posted on  laroche-posay.ca

Tealady

5

1.766210409E12 20 December 2025

Instant relief for cracked skin

The winter dryness has caused some cracks on my fingers and they are quite painful. I tried a tester of the Cicaplast Balm B5 in Rexall and as I was walking around the store began to feel relief. I went back to purchase a tube and haven’t looked back. The healing this cream is promoting on my hands is such a relief. Leaves my hands with such a smooth feeling after a few minutes to fully absorb. I am so happy this product is odourless and non greasy. Highly recommend for dry or irritated skin.

Originaly posted on  laroche-posay.ca

Juliass

5

1.76603761E12 18 December 2025

Amazing

Wonderful. Really repairs and helps lock in the moisture. Great for repairing broken skin but also that extra hydration in winter

Originaly posted on  laroche-posay.ca

Julie K

5

1.765951207E12 17 December 2025

Great Winter Skincare Addition

Works well on my combination skin, great addition to help with dry spots and protect skin barrier during winter, would highly recommend. Very gentle on skin.

Originaly posted on  laroche-posay.ca

Damilola Joel

1

1.765896205E12 16 December 2025

Wouldn’t Recommend

Hard to blend and leaves white patches. Bought one in the U.S. before and it was different.this Canadian version is much worse. Wouldn’t recommend.

Originaly posted on  laroche-posay.ca

Reply from BEC 16 December 2025

We are sorry about your experience with our Cicaplast Baume B5 Soothing Relieving Balm. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.

glowing skin

5

1.765605607E12 13 December 2025

Must-have

This is a must-have. It feels a bit heavy or sits on the skin if you put it on before makeup, but I use it at night, and it seems great for fine lines. It also gives my skin a glow. This time, I didn’t get any samples at all, so I’m a little disappointed. haha

Originaly posted on  laroche-posay.ca

Helena M

5

1.765546207E12 12 December 2025

Amazing hydration

Best Baum to keep on you purse or on your side table. I like to use as a lip balm at night, sometime on checks if it’s winter. The down side is the white cast

Originaly posted on  laroche-posay.ca

Mimi20

5

1.7660395E12 18 December 2025

You don’t need big amount even little amount works

I got sample and now I want it it’s so good little application made a big difference on my dry skin

Originaly posted on  larocheposay-au.com

Reply from La Roche Posay 08 December 2025

Thank you for your lovely review on our Cicaplast Baume B5+ Balm Cream, we are glad you are noticing a positive change in your skin! Best wishes, La Roche-Posay AU/NZ

MariaSG

2

1.764914407E12 05 December 2025

Not impressed.

Bought for me (dry skin) since I saw so many influencers recommending it so I decided to give it a shot but didn’t see any improvement on my skin, it just felt like a greasy layer on my skincare routine. Ended up using it for my baby and it actually helped him so I’m happy anyways.

Originaly posted on  laroche-posay.ca

Reply from BEC 04 December 2025

Thank you for trying our Cicaplast Baume B5 Soothing Relieving Balm. We are sorry to hear that this formulation of the product did not meet your expectations. We have documented your experience, and we are passing your comments along to our team. Thank you again for sharing your feedback!

Fernande

5

1.764914407E12 05 December 2025

Produit essentiel

[Cet avis a été recueilli dans le cadre d’une promotion.] Un indispensable pour toute la famille. Pouvoir apaisant et cicatrisant exceptionnel.

Originaly posted on  laroche-posay.ca

Nguyen

5

1.764655204E12 02 December 2025

Sensitive Skin

my face was itchy and rough. this product helped my skin stop itching and become softer.

Originaly posted on  laroche-posay.ca

Shima

5

1.762927204E12 12 November 2025

Cicaplast is the best

Its perfect, i bought it 3 times in a row, I always make sure that I have Cicaplast before it ends, i use it twice a day morning and before bed , you need to wash the face carefully and let it dry. Aftar using serium the last step is Ciaplast and morning when you wake up you see the difference.

Originaly posted on  laroche-posay.ca

slippy

4

1.762754403E12 10 November 2025

good

It's soothing and helps to lock in moisture. But I noticed that I can't put too much on or it pills off.

Originaly posted on  laroche-posay.ca

Suzy V

5

1.762813147E12 10 November 2025

This cream is 100% the best

The best cream EVER. My skin was so dry ,sore and red and nothing else helped. I will never be without it again. ( and my skin specialist was impressed with it too).

Originaly posted on  larocheposay-au.com

Reply from La Roche Posay 29 October 2025

That's wonderful to hear! Thank you for sharing! Best wishes, La Roche-Posay AU/NZ

Michou

5

1.761627605E12 28 October 2025

Excellent

[Cet avis a été recueilli dans le cadre d’une promotion.] Excellent hydratant un des meilleures que j ai essayé et réglé mes problèmes d éruption cutanée et plaque sèche au visage

Originaly posted on  laroche-posay.ca

JoséeA

5

1.763164804E12 15 November 2025

Super produit

[Cet avis a été recueilli dans le cadre d’une promotion.] Excellent baume que j'applique surtout par temps froid quand ma peau est plus sèche. Excellent pour réparer la barrière cutané quand j'ai des petites irritations

Originaly posted on  laroche-posay.ca

old lady

4

1.760590804E12 16 October 2025

Why was my review deleted?

I put in the effort to write it… [The texture is really bad—it stays white on the skin. But the ingredients are excellent, and I can feel my skin improving. I would repurchase it, but it’s hard to use on its own. I usually apply it over my serum and lotion at night. It doesn’t feel particularly moisturizing. I guess I prefer products with more oiliness.

Originaly posted on  laroche-posay.ca

LA RO

4

1.759899605E12 08 October 2025

It doesn’t get absorbed very well, but …

I’m using it because it has good ingredients. It contains B5 (panthenol), but it doesn’t really keep my skin moisturized or feel hydrating. However, it might be a good option for those who don’t like sticky or heavy products. When I apply it, I can actually see some improvement in the fine lines on my forehead. However, the lotion doesn’t absorb well at all no matter how much I rub it in, it leaves a white film and my skin feels dry. So I only use it at night. But even when I wake up in the morning, my skin still looks white and feels dry. It almost feels like it’s waterproof when I wash my face with water, it just repels it. It feels a bit suffocating, so I end up applying another moisturizing cream on top.

Originaly posted on  laroche-posay.ca

Lundi

5

1.759554003E12 04 October 2025

Really helped soothe my baby’s skin

My baby had itchiness and redness around his neck area and nothing was working he was miserable and would scratch his skin constantly. Cream did wonders to his skin.

Originaly posted on  laroche-posay.ca

Must have

5

1.765253489E12 09 December 2025

Moisturizing and calms sensitive and reactive skin

This cream is a go to for me. It is a must have! It is very moisturizing, which is great as I live in a drier climate and am starting to show fine lines. Best of all it is very soothing for my extremely sensitive and reactive skin. It has helped calm my redness.

Originaly posted on  laroche-posay.ca

50+ skin

5

1.759153323E12 29 September 2025

Can you make a larger sized tub please

Best cream ever. Aged 50 and use morning and night. Its literally transformed my skin. Yes its a little thick, but works wonders for aging skin. Use a thin amount in mornings and layer it on overnight. Only wish they made bigger sizes as go through so much!

Originaly posted on  larocheposay-au.com

Glyn

5

1.759188035E12 30 September 2025

Excellent to keep your skin barrier healthy

This helped keep my skin barrier healthy while going through the first few months of tretinoin. I continue to use it as there’s no other cream like it.

Originaly posted on  laroche-posay.ca

Anna 81

5

1.762813211E12 10 November 2025

Great moisturiser

Fantastic moisturiser keep skin nourished and calm

Originaly posted on  larocheposay-au.com

Reply from La Roche Posay 12 August 2025

Thank you for sharing your love for our products

BKS75

5

1.759123017E12 29 September 2025

I have been using this product for one week. Highly recommend. I had extremely dry facial skin with blemishes from an illness, now my skin is so soft I wear it under a very light foundation. Had many comments how better my skin is now. Extremely happy even mentioned this product to my Doctor and they will be recommending to others to use. Thank you

Originaly posted on  larocheposay-au.com

Anonymous

4

1.753938008E12 31 July 2025

Not up to my expectation

Too thick. I don't see huge difference from other same-purpose products

Originaly posted on  laroche-posay.ca

Zyla

5

1.759103104E12 29 September 2025

Glad this product

(This review was collected as part of a promotion.) When my face had allergy from previous product. My girl suggested me this product and now I am satisfying.

Originaly posted on  laroche-posay.ca

Candice b

5

1.757597627E12 11 September 2025

Great results!

I have been using this product for a few months now, discovering it when i was suffering perioral dermatitis. I've noticed a massive difference in my skin, my pigmentation and acne scars are fading, my skin feels so soft, plump and hydrated and I've even noticed fewer fine lines! It's truly amazing.

Originaly posted on  larocheposay-au.com

Reply from consumer care 26 June 2025

Hi Candice B, What lovely feedback! We're thrilled to hear of your experience with our Cicaplast Baume B5+ Balm Cream. We appreciate you sharing and hope you'll continue to enjoy exploring our products. Best wishes, La Roche-Posay AU/NZ

Sima amiso

4

1.750482004E12 21 June 2025

CICAPLAST BAUME B5 Baume apaisant

[Cet avis a été recueilli dans le cadre d’une promotion.] a pu m'apaiser après une réaction allergique ma peau était rêche et j'ai eu peur d'utiliser une crème hydratante ce fu parfait

Originaly posted on  laroche-posay.ca

Byzbeefly

5

1.750222803E12 18 June 2025

Calmebaume

[Cet avis a été recueilli dans le cadre d’une promotion.] J adore je ne me gratte plus. Et ce baume calme les piquages

Originaly posted on  laroche-posay.ca

TamDuch

4

1.749302109E12 07 June 2025

Ok

Cream is very thick and difficult to spread but works well

Originaly posted on  laroche-posay.ca

Rosie

5

1.758206891E12 18 September 2025

LOVE THIS

Saw this on Instgram and bought the small.one to try, LOVE LOVE LOVE its beautiful and i love the glow it gives my face.

Originaly posted on  larocheposay-au.com

Reply from consumer care 05 June 2025

Hi Rosie, Thank you for your wonderful feedback! We’re so pleased to hear you have noticed improvements in your skin whilst using our products. We hope you continue to find new favourites within the range! Best wishes, La Roche-Posay AU/NZ

Marina_Marina

5

1.748360714E12 27 May 2025

Ordered this product second time because it works

(This review was collected as part of a promotion.) One of my favorite products. Use it to help my skin to recover after aggressive anti acne treatment

Originaly posted on  laroche-posay.ca

Lianne

5

1.748235603E12 26 May 2025

Love It!

I’m addicted to this Baumé. Can’t recommend it enough. Toned down my rosacea and left a protective barrier.

Originaly posted on  laroche-posay.ca

Iz..

3

1.748278316E12 26 May 2025

Good

Great only for occasional use for me. Used it on my face and it broke me out

Originaly posted on  laroche-posay.ca

Reply from BEC 26 May 2025

Hi there! We are sorry about your experience with our Cicaplast Baume B5 Soothing Relieving Balm. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.

Disappointed4

1

1.747848459E12 21 May 2025

Will not use again

After using twice broke me out horribly. Will not use again.

Originaly posted on  laroche-posay.ca

Reply from BEC 21 May 2025

Hi there! We are sorry about your experience with our Cicaplast Baume B5 Soothing Relieving Balm. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.

Iris Q

1

1.765253504E12 09 December 2025

texture separates

The texture is weird. It separates and only water came out of tube at first... I thought it was the storage problem so I bought another tube but still the same. I had to throw away two large size B5 cream in nearly new. A waste of money.

Originaly posted on  laroche-posay.ca

Reply from BEC 16 May 2025

Thank you for reaching out to La Roche Posay and sharing your experience with our Cicaplast Baume B5 Soothing Relieving Balm. Feedback from our consumers is very important to us and helps us improve all of our products. We understand how frustrating it can be when a product is not as expected and apologize for any inconvenience. We invite you to reach out to us via email providing additional information to receive further assistance. [email protected]

Marrha

5

1.748377631E12 27 May 2025

Peau délicate

(This review was collected as part of a promotion.) Eh bien, les Hivers sont rigoureux au Canada et la Peau est fissurée ou Sèche facilement. Avec Cicaplace votre peau se répare très rapidement.

Originaly posted on  laroche-posay.ca

Claire de Lune

5

1.747458004E12 17 May 2025

Best moisturizer!

Best hypoallergenic intensive moisturizer for after skin treatments like laser; will continue to use as night cream.

Originaly posted on  laroche-posay.ca

new earth

5

1.747407607E12 16 May 2025

love this stuff

I love Cicaplast Baume B5-I’ve been using it as my skin has been acclimating to a stronger percentage of tretinoin. It’s been amazing for my skin barrier and eliminates flaking that happens with tretinoin. At night, I’ve been putting CeraVe Healing Ointment on top and that's the chefs kiss… But during the day the Cicaplast baume alone works beautifully :) I also put it on areas that are prone to eczema on my face and it keeps flare ups away.

Originaly posted on  laroche-posay.ca

aggc

5

1.747285204E12 15 May 2025

Best product for sensitive skin

Absolutely amazing. Skin feels 1000x healthier with one use. Layered over retinol before bed.

Originaly posted on  laroche-posay.ca

Young Kim

5

1.749270575E12 07 June 2025

Best thing I've ever used on my face

Literally the best balm I've ever used. cicaplast is not marketed as daily moisturizer but rather repairing balm, but still though, I use it as daily moisturizer (acne prone/oily skin) and my skin loves it! my skin feels super smooth and it clears up my worst acne day in less than 24 hours. I applied the balm thinly overnight, and when I woke up, the redness was gone and the acne had flattened!!! I will never live without Cicaplast anymore. I loooove you La Roche Posay!

Originaly posted on  larocheposay-au.com

Reply from consumer care 14 May 2025

Hi Young Kim, We're so glad your skin has embraced our Cicaplast Baume B5+ Balm Cream. Thank you for taking the time to share your experience with us! Best wishes, La Roche-Posay AU/NZ

Boreg

5

1.75512113E12 13 August 2025

Great product

I have been using this cream for more than a year. It keeps my face moisture and look fresh all the time

Originaly posted on  larocheposay-au.com

Reply from consumer care 07 May 2025

Hi Boreg, We're thrilled to hear of your experience with our Cicaplast Baume B5+ Balm Cream! We hope you continue to enjoy exploring our products. Best wishes, La Roche-Posay AU/NZ

Sadie Anderton

1

1.755494044E12 18 August 2025

BE VERY CAREFUL.

(This review was collected as part of a promotion.) THE BURN. The second I applied this my face was on fire. When I woke up the next morning my skin was burnt, textured, red, and extremely irritated. It took a week for it to go down. I beg of you, do not purchase this if you have sensitive skin either, always do a patch test. It might just have been my skin, but this did nothing but harm.

Originaly posted on  laroche-posay.ca

Reply from La Roche-Posay CCC BEC 29 April 2025

We are so sorry to hear you had this kind of reaction to our CICAPLAST BAUME B5 SOOTHING RELIEVING BALM. Although we make every effort to provide products of the finest quality, we recognize that there are occasions when someone may find a particular item is not compatible with their skin. Please discontinue use immediately. We would love to speak to you regarding your experience. We sent you an email to gather additional information about your experience and will be in touch once we receive your response.

ErikaAnne

5

1.755121154E12 13 August 2025

Best for Moisturising!

Not only does this moisturiser without an oily residue, it also calms my skin when it's irritated! It is extremely hydrating and has definitely helped strengthen my skin barrier. I can now try more products knowing my skin is more robust than before (I had extremely sensitive skin). I use this together with toleraine cleaner, hyalu B5 serum, and anthelios dry touch sun screen. It's the routine that works for me: hydration, skin barrier strengthening and protection has made my skin happy and healthy.

Originaly posted on  larocheposay-au.com

Reply from consumer care 29 April 2025

Hi Erika Anne, What amazing feedback! We're thrilled to hear of your experience with our Cicaplast Baume B5+ Balm Cream. We appreciate you sharing and hope you'll continue to enjoy exploring our products. Best wishes, La Roche-Posay AU/NZ

S How

5

1.745544383E12 25 April 2025

A keeper

I slather this on at night after using tretinoin and it’s an absolutely powerhouse for keeping my skin hydrated and happy. Although this is intended for dry skin, I don’t find this to be too heavy or too much for my oily skin. This might be due to the drying nature of the tretinoin though. At any rate, I have been using it consistently for about 18 months and it’s definitely become a permanent feature in my routine.

Originaly posted on  larocheposay-au.com

Reply from consumer care 25 April 2025

Thank you for sharing your fantastic feedback! We're thrilled to hear you've found a new favourite in our Cicaplast Baume B5+ Balm Cream. Best wishes, La Roche-Posay AU/NZ

Hawk7

5

1.752591645E12 15 July 2025

Best post laser product I’ve used.

Have been using Cicaplast Baume B5 following a co2 laser. Have found it soothing and moisturising. It has assisted really assisted my post treatment healing process. Great product thanks!

Originaly posted on  larocheposay-au.com

Reply from consumer care 25 April 2025

Hi Hawk, We're thrilled to hear of your experience with our Cicaplast Baume B5+ Balm Cream! We hope you continue to enjoy exploring our products. Best wishes, La Roche-Posay AU/NZ

KiVa

1

1.753261377E12 23 July 2025

Try and see if it works for you

More like an antiseptic cream and not a moisturizer.

Originaly posted on  laroche-posay.ca

Reply from La Roche-Posay CCC BEC 04 April 2025

Thank you for taking the time to share this feedback. We love to hear from our customers and learn from them. We are sorry to hear that our Cicaplast Baume B5 Soothing Balm is not your new favorite. Your comments have been shared with others in the company for consideration. Thanks again for being a La Roche-Posay customer, we truly appreciate it!

Gayle

5

1.743310804E12 30 March 2025

Cicaplast baume

Great soothing cream. Fixed my skin barrier. I love love love.

Originaly posted on  laroche-posay.ca

Sarah W

5

1.742511605E12 20 March 2025

Calms Your Face Down

This balm gives me LIFE. I have severe eczema and this lotion is a lifesaver. I use it after I apply my medicated creams and if I just need a moisture boost.

Originaly posted on  laroche-posay.ca

Renee444

5

1.765253524E12 09 December 2025

Excellent for skin barrier repair

This stuff is amazing! I had went a little too far in my serum applications and had quite a bit of irritation and needed something to soothe my skin while diminishing the redness. This worked so well, thank you for saving my skin!

Originaly posted on  laroche-posay.ca

Amy Y

1

1.744579855E12 13 April 2025

Dries out badly

As a product for sensitive dry skin, it adds oil control ingredients and it dries out so badly, then why promoted as for sky skin? I'm super disappointed it make my skin worse.

Originaly posted on  larocheposay-au.com

Reply from consumer care 20 March 2025

Hi Amy, We truly appreciate you sharing your honest feedback. As the La Roche-Posay range is formulated specifically for sensitive skin, the safety of our consumers is of the highest importance to us. We consider the inclusion of certain ingredients carefully, to ensure they are both well-tolerated and efficacious, and this means working closely with dermatologists to ensure our products meet their needs in terms of safety and effectiveness. Whilst our ingredients are clearly listed to ensure that consumers can review and be fully informed at the time of purchase, we would like to speak with you further to discuss at your earliest convenience. Our Customer Care team can be reached on 1300 101 411 (open 8am-5pm AEST, Mon-Sat). Best wishes, La Roche-Posay AU/NZ

Maxi4skincare

5

1.765253538E12 09 December 2025

Amazing product!

I had been struggling with very dry eczema prone skin for months when I decided to switch up to this baume. It's been truly skin routine changing. All my problem areas cleared up within a few days and my skin looks more youthful and very hydrated. It's non irritating and a little goes a long way. I will not be going back to any other product!

Originaly posted on  laroche-posay.ca

isabella33

5

1.741475591E12 08 March 2025

LOVE IT

Love it! Is great for eczema and for acne scars or general skin texture!

Originaly posted on  laroche-posay.ca

Vi40

5

1.741476886E12 08 March 2025

Great Healing Cream

Started using this cream about 3 weeks ago, so far it works great, I have open sores due to extreme itch, it helped greatly with the sores and improved the itch. I have also used it a couple of times on my face but use mostly on my body, it is thick so a small amount goes a long way. I have eczema too but it did not exacerbate the eczema just soothed it.

Originaly posted on  laroche-posay.ca

S.Chen

1

1.741034779E12 03 March 2025

not work for me

this product did not improve the redness on my skin. Instead it made worse

Originaly posted on  laroche-posay.ca

Reply from La Roche-Posay Consumer Care Centre 03 March 2025

Hi there! We are sorry about your experience with your CICAPLAST BAUME B5 SOOTHING RELIEVING BALM. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.

miki

1

1.753757454E12 29 July 2025

please bring back the old formula!! it was my holy grail now it breaks me out

Originaly posted on  larocheposay-au.com

Reply from consumer care 19 February 2025

Thank you so much for providing your feedback. We're so sorry to hear your experience with the new formula hasn't been positive and we’ll be sure to pass this along to the wider team. Should you wish to speak with us directly, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat) and a team member will gladly assist. Thank you again for contacting us with your thoughts. Best wishes, La Roche-Posay AU/NZ

FattLlama

5

1.737728134E12 24 January 2025

Game changer!!!! Literally has saved my skin

I’ve struggled with very sensitive skin, eczema and acne for years. I had a chat with my pharmacist about struggling with dry inflamed skin and she recommended this product as my skin barrier was compromised. This product literally has saved my skin. I haven’t ever found a product that works consistently to the point where my skin looks so healthy and calm. I’ve had so many harsh and dry spots on my face that took ages to improve but with this treatment it completely eliminates it and prevents flare ups. This company really does it right. My skin finally feels so much better and I’m actually happy with my skin after a lifetime of insecurity.

Originaly posted on  larocheposay-au.com

Nata

1

1.737603313E12 23 January 2025

Aggravated my dermatitis

I got this from Priceline pharmacy. Made my dermatitis worse! Itchy and inflamed.

Originaly posted on  larocheposay-au.com

Reply from consumer care 23 January 2025

We're so sorry to hear of your experience, and appreciate you sharing your feedback, Nata. As La Roche-Posay is designed for sensitive skin, we take any reports which may relate to the safety of our products very seriously, and we would like to speak with you further to discuss at your earliest convenience. For prompt assistance, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat). Best wishes, La Roche-Posay AU/NZ

sydneypal

5

1.737610336E12 23 January 2025

Effective!

I had a very thick dry skin almost chapping on my face with redness (middle part of the cheek around the nose), then I saw this product and gave it a try, Just overnight, skin has been repaired and smooth again. Redness gone in just one night! Btw, if I am going to use this everyday as part of my skin routine, when should I use this? before or after moisturizer?

Originaly posted on  larocheposay-au.com

Reply from consumer care 23 January 2025

Hi there, Thank you for your wonderful feedback! We’re so pleased to hear you have noticed improvements in your skin whilst using our products. We hope you continue to find new favourites within the range! Our Cicaplast Baume B5+ is not strictly a moisturiser, but a multi-purpose balm. The moisturising, soothing and repairing formula can be applied generously to areas of intense dryness on the body and/or face as often as needed, to pre-washed and dried skin. Best wishes, La Roche-Posay AU/NZ

Gabbyf

5

1.731396965E12 12 November 2024

Awesome oil free feel moisturiser

I just bought my second tube of this cream, love it !!

Originaly posted on  larocheposay-au.com

Reply from consumer care 12 November 2024

Hi Gabby, We're thrilled to hear of your experience with our Cicaplast Baume B5+! We hope you continue to enjoy exploring our products. Best wishes, La Roche-Posay AU/NZ

Rosemary29

1

1.728964588E12 15 October 2024

Hate the new formula

Have been using this for years and this last tube I bought has been breaking me out my pores are completely clogged! I used twice a day everyday for years no issue but this new formula is horrible my skin has never been acne prone till now! Why change something that was perfect

Originaly posted on  larocheposay-au.com

Reply from consumer care 15 October 2024

Hi Rosemary, Thank you for taking the time to share your experience. We are so sorry to hear of our product not meeting your expectations. Please note that our Cicaplast B5 Balm is intended to be used on localised areas of the skin that are in need of relief or additional skin protection. The formulation is not intended to be a daily moisturiser, and it's insulating texture does indeed sit on the surface of the skin to help create an environment where the skin effectively can repair itself. We thank you again for your feedback. Best wishes, La Roche-Posay AU/NZ

Te27

5

1.728964628E12 15 October 2024

I am happy with the product; however, I wish it had a pump instead of a tube.

Originaly posted on  larocheposay-au.com

Reply from consumer care 15 October 2024

Hello there, Thank you for your feedback. We're so pleased you're a fan of our Cicaplast Baume B5+, and will pass on your feedback regarding the packaging. Best wishes, La Roche-Posay AU/NZ

Tiff K

5

1.72896482E12 15 October 2024

Only product that works

This product is simply amazing. At 50 I began to suffer from rosacia and hormonal acne. My skin was a mess. After a year of trial and error, a friend recommended this product and the improvements were evident after just a few days. THANK YOU for giving me back clear skin and my self esteem.

Originaly posted on  larocheposay-au.com

Reply from consumer care 15 October 2024

Thank you so much for taking the time to share your wonderful feedback, Tiff! We're thrilled to hear you've found a new favourite in our Cicaplast Baume B5+. We pride ourselves in creating products designed for sensitive skin so we’re pleased to hear you notice positive changes in your skin after application. We hope you continue to find new favourites within the range! Best wishes, La Roche-Posay AU/NZ

Katerin

5

1.764759214E12 03 December 2025

multipurpose !!!!

…you ll not believe- i use it as an eye cream- reduce lines, plump, reduce puffiness !!!! … its better than eye creams of different good companies

Originaly posted on  larocheposay-au.com

Marli23

5

1.776249143E12 15 April 2026

Holy grail for acne scars

I purchased this product after months of battling acne, wasting thousands on expensive products, medications and supplements it is the only thing that has helped repair my skin both active acne and scarring. It is incredibly gentle and moisturising as someone who has sensitive dry skin this product has become my holy grail. I will never be without a bottle!

Originaly posted on  larocheposay-au.com

Reply from consumer care 12 September 2024

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear you've found a new favourite in our Cicaplast Baume B5+. We pride ourselves in creating products designed for sensitive skin so we’re pleased to hear you notice positive changes in your skin after application. We hope you continue to find new favourites within the range! Best wishes, La Roche-Posay AU/NZ

Samarah30

2

1.725435237E12 04 September 2024

Made my face worse

I bought this product a week or so ago anf ive been using it on my hand and face. Its helpping my hands but has made my face even dryer and worse. It is so bad dont reccomend

Originaly posted on  larocheposay-au.com

Reply from consumer care 04 September 2024

Thank you so much for providing your feedback. We're so sorry to hear your experience with the new formula hasn't been positive and we’ll be sure to pass this along to the wider team. Should you wish to speak with us directly, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat) and a team member will gladly assist. Thank you again for contacting us with your thoughts. Best wishes, La Roche-Posay AU/NZ

Kiranu

5

1.74981457E12 13 June 2025

Hello to beautiful skin

I just found my new skincare BFF! La Roche-Posay Cicaplast Baume B5 is the ultimate skin saviour. It’s like a cozy blanket for your face, perfect for those days when your skin needs extra love. It's super soothing, crazy hydrating, and even helps with redness. I’m seriously obsessed! This balm is a must-have if your skin is feeling slightly stressed.

Originaly posted on  larocheposay-au.com

Reply from consumer care 04 September 2024

Hi Kiranu, Thank you for your wonderful feedback. We're thrilled to hear your skin is embracing our Cicaplast Baume B5+ and that you're a fan of the formula. Best wishes, La Roche-Posay AU/NZ

Mac30

5

1.725060624E12 31 August 2024

Noticeable improvement

My dermatologist recommended this product following a laser procedure and I still use it. It’s great and has made a positive difference to my skin. I have recommended to my friends.

Originaly posted on  larocheposay-au.com

Reply from consumer care 13 August 2024

Thank you so much for sharing your experience with us, Mac! We’re so happy to hear you have already experienced such positive changes in your skin and that you would highly recommend to others. Best wishes, La Roche-Posay AU/NZ

CindyAust

5

1.730307409E12 30 October 2024

Incredibly hydrating you’ve got to try it.

I saw this product recommended by a dermatologist on social media. Lots of research later I purchase it and use it as a super hydrator before going to bed. I layer it on and wait for it to settle before bed. My skin loves me for it. It’s so gentle it’s my must have in my kit.

Originaly posted on  larocheposay-au.com

Reply from consumer care 13 August 2024

Hi Cindy, Thank you for sharing your experience! We're thrilled to hear your skin has embraced our Cicaplast Baume B5+. Best wishes, La Roche-Posay AU/NZ

Wynter

5

1.7244532E12 23 August 2024

Best !!

Been using this for a few weeks at night and it’s just beautiful on winter skin. Soothing and so moisturising.

Originaly posted on  larocheposay-au.com

Reply from consumer care 13 August 2024

We're thrilled to hear of your experience with our Cicaplast Baume B5+! We hope you continue to enjoy exploring our products. Best wishes, La Roche-Posay AU/NZ

Lpark

5

1.730307512E12 30 October 2024

Wonder product

Previously I used this product on my upper lip. I recently felt sensitivity on my face and used on my face and neck. I have used for 3 days now and can see and feel a huge difference. I am over 60 and feel my face looks more even and smoother.

Originaly posted on  larocheposay-au.com

Reply from Consumer Care 17 June 2024

Hi there, Thank you for your wonderful feedback. We're thrilled to hear your skin is embracing our Cicaplast Baume B5+. Best wishes, La Roche-Posay AU/NZ

Latifah

5

1.730307539E12 30 October 2024

Saved my skin!

I used this cream after trying a few recommended by dermatologists and it was by far the best after doing my c2o laser that was extremely abrasive. I highly recommend this to anyone that has redness, burns or extremely dry skin!

Originaly posted on  larocheposay-au.com

Reply from consumer care 06 June 2024

What lovely feedback Latifah! We're thrilled to hear of your experience with our Cicaplast Baume B5+. We appreciate you sharing and hope you'll continue to enjoy exploring our products. Best wishes, La Roche-Posay AU/NZ

Belyy

1

1.714976167E12 06 May 2024

Skin got worse

Love most products from La Roche but this product in particular was a let down. I started to break out after a few uses, thought it was my eczema spreading to my face but after switching to another moisturiser it calm down

Originaly posted on  larocheposay-au.com

Reply from Consumer Care 06 May 2024

Hi Belyy, Thank you for reaching out to us. We are so sorry to hear that our Cicaplast Baume B5 did not meet your expectations, we will be sure to pass this feedback along to our team. We thank you again for your feedback! Best wishes, La Roche-Posay AU/NZ

Bebe1995

1

1.740401392E12 24 February 2025

Skin now more irritated now more than ever

Have been using for more than a month and has just made my skin way worse. Not worth the hype and money. Never buying products from laroche again

Originaly posted on  larocheposay-au.com

Reply from Consumer Care 17 April 2024

Hi there, We're so sorry to hear of your experience, and appreciate you sharing your feedback. As La Roche-Posay is designed for sensitive skin, we would like to speak with you further to discuss at your earliest convenience. Our Customer Care team can be reached on 1300 101 411 (open 8am-5pm AEST, Mon-Sat). Best wishes, La Roche-Posay AU/NZ

Sophie

1

1.73025187E12 30 October 2024

Iriitating product

I used this product after reading the claims, to calm down my eczema flares. every time i use it, my face become irritated and discolouration and rough crust develop around my mouth.

Originaly posted on  larocheposay-au.com

Reply from consumer care 05 February 2024

We're so sorry to hear of your experience, and appreciate you sharing your feedback, Sophie. As La Roche-Posay is designed for sensitive skin, we take any reports which may relate to the safety of our products very seriously, and we would like to speak with you further to discuss at your earliest convenience. For prompt assistance, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat). Best wishes, La Roche-Posay AU/NZ

Maho

5

1.713694951E12 21 April 2024

Question about expiry

Can I use cicaplast B5+ after expiry?for at least 1 month

Originaly posted on  larocheposay-au.com

Reply from Consumer Care 15 January 2024

Hi Maho, Thanks for reaching out. Please contact our Consumer Affairs helpline on 1300 101 411 (open 8am-5pm AEST, Mon to Sat) and a team member will be able to assist you further. Best wishes La Roche-Posay AU/NZ

Becwa

5

1.713694967E12 21 April 2024

Awesome but need a bulk pump!

This cream is the best. It’s good for literally everything from cracked heels to burnt cheeks! I just wish it came in a massive pump as I use so much of it!

Originaly posted on  larocheposay-au.com

Reply from Consumer Care 18 December 2023

Hi there, Thank you for your feedback. We're so pleased you're a fan of our Cicaplast Baume B5+ Balm Cream, and will pass on your feedback regarding the packaging. Best wishes, La Roche-Posay AU/NZ

ECee

5

1.713694985E12 21 April 2024

Amazing Glow

I love this cream.my face has never looked so glowy. Is it ok to use everyday in place of a moisturiser? Can I use it with the retinol serum?

Originaly posted on  larocheposay-au.com

Reply from Consumer Care 18 December 2023

Hi there, Thanks for your review, we are so pleased you love our Cicaplast Baume B5+ Balm Cream. It can be used twice daily on clean, dry skin. You can pair this with our Retinol B3 Serum. Best wishes, La Roche-Posay AU/NZ

podge

5

1.713694989E12 21 April 2024

Obsessed

I love this balm, it has improved my skin so much. I am just wondering if I can use it as tattoo aftercare?

Originaly posted on  larocheposay-au.com

Reply from Consumer Care 22 November 2023

Hi there, Thank you for your feedback, we are so pleased you love our Cicaplast Baume B5+ Balm Cream. We suggest contacting our Consumer Affairs helpline on 1300 101 411 (open 8am-5pm AEST, Mon to Sat) so a team member can assist you further with your question. Alternatively, you can reach out to our team on Live Chat (Monday-Friday: 9am-5pm AEST) via our website, look out for the orange tab on the right side of your screen/device. Best wishes, La Roche-Posay AU/NZ

Vivs

5

1.713695009E12 21 April 2024

Nice balm

I used it whenever my or my kids face skin needs extra hydration. I am wondering whether applied as night cream, could be combined with La Roche Posay serums. And if so, which combinations do you recomend? which other would you avoid?

Originaly posted on  larocheposay-au.com

Reply from Consumer Care 04 October 2023

Hi there, Thank you for your review. We are pleased to hear you love our Cicaplast Baume B5+ Balm Cream. Our balm is a moisturising, soothing, multi-purpose repairing balm, which can be applied generously to areas of intense dryness on the body and/or face, as often as needed. Additional product use will be dependent on your skin needs, however you may also benefit from combining use with our Hyalu B5 Hyaluronic Acid Serum which is powered by hyaluronic acid, and is designed primarily to re-plump and hydrate sensitive skin. Follow application with the Cicaplast Baume B5 Balm. For further information, you can view the serum here: https://www.laroche-posay.com.au/hyalu-b5/hyalu-b5-hyaluronic-acid-anti-ageing-serum We hope this helps! Best wishes, La Roche-Posay AU/NZ

Selena

5

1.713695006E12 21 April 2024

Look great !

Just asking, Can I use this product for my combination skin and Can I use it with EFFACLAR MICRO-PEELING PURIFYING GEL CLEANSER ? Thank you so much

Originaly posted on  larocheposay-au.com

Reply from Consumer Care 23 August 2023

Thank you for your interest in our Cicaplast Baume B5+ Balm Cream! This creamy, hydrating formulation is most suitable for skin types that are on the drier side. This product can be best applied to select areas of dryness on the face or body, therefore you may wish to apply it to the drier parts of your face. We can confirm it may be paired with the Effaclar Micro-Peeling Purifying Gel Cleanser. We hope this assists! Best wishes, La Roche-Posay AU/NZ

LynM

5

1.713892587E12 23 April 2024

Night time routine

I use this cream at night, it is very thick but beautifully nourishing, my skin looks plump and refreshed in the morning

Originaly posted on  larocheposay-au.com

Reply from La Roche-Posay 15 August 2023

Thank you for your lovely review! We're glad to hear our Cicaplast Baume B5+ Balm Cream has been included in your evening skincare routine, and that you're enjoying the rich nourishing texture. Best wishes, La Roche-Posay AU/NZ

Jemm

5

1.7138926E12 23 April 2024

Must buy

I love how thick the cream is without being oily. I feel all of my serums being locked in under a layer of the balm.

Originaly posted on  larocheposay-au.com

Reply from La Roche-Posay 10 August 2023

We're thrilled to hear you're enjoying the rich texture of our Cicaplast Baume B5+ Balm Cream, and find it to be non-greasy on your skin! Best wishes, La Roche-Posay AU/NZ

DanillaKilla

2

1.705701735E12 19 January 2024

Instant Difference

I can't believe I had wasted money on different skin care when I could've been getting these results all along! My face is smooth and a balanced colour (I had really bad dark circles and some redness around my nose and mouth) within 2 days it was just a crazy difference. I got this balm, the serum and the foaming gel and they're a great combo.

Originaly posted on  larocheposay-au.com

Reply from Consumer Care 03 August 2023

Thank you for your wonderful feedback! We’re so pleased to hear you have noticed improvements in your skin whilst using our products. We hope you continue to find new favourites within the range! Best wishes, La Roche-Posay AU/NZ

    CICAPLAST B5+ BAUME 100ML Product code : 3337875816847

    La Roche Posay - CICAPLAST

    4 196 reviews
    CICAPLAST Baume B5+ is a multi-purpose balm which soothes and protects irritated skin. It is suitable for the whole family and tested on 14 indications. Clinically Proven to Repair Skin Barrier 2X Faster in Just 1 Hour.* *instrumental test, 25 subjects

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