Ratings & Reviews
Atay20
51.778419928E12 10 May 2026
For the mums!
I NEVER leave reviews ever, especially on websites however this product deserves to be reviewed. I purchased this to trial during pregnancy for my sensitive and acne prone skin. Now I’ve tried a ridiculous amount of cleansers over the years and rarely find one that’s the right balance of not too stripping, not too clogging, not too irritating - it’s a fine line. Now here’s where this product really shines.. I had a c section birth and my skin around the incision blistered, peeled and became a damp mess. This cleanser was my saving grace particularly when the wound was still relatively fresh. No stinging, no pain, gentle, did the job, and I love that the ingredients are mentioned as being antibacterial to some degree which earns brownie points. I was so glad I had this in my shower and it keeps my face at bay too. Happy days!!
Originaly posted on larocheposay-au.com
Reply from SkinCeuticals 20 March 2026
We’re so glad to hear you’re a fan! Thanks for sharing your wonderful feedback. Best wishes, La Roche-Posay AU/NZ
Mim_17feb
31.77140712E12 18 February 2026
Need to try again
I don't feel like the cleanser worked well on my skin, I'll have to try again
Originaly posted on laroche-posay.co.uk
Hillman
51.76942355E12 26 January 2026
THE BEST
So good!!! I've been hoping LRP would bring back the Toleriane softening gel cleanser or launch the one that's in Europe - but this has been a fantastic replacement nontheless. Soothes and hydrated my sensitive skin. Takes all my sunscreen off at the end of the day and preps it for tretinoin with no irritation whatsoever. Perfection.
Originaly posted on larocheposay-au.com
Buzzbee4
51.766485601E12 23 December 2025
Life saving cleanser
After years of sore and inflamed skin on my face, I found La Roche-Posay. Love it💕it has been a life saver, I use it in the shower as well as the daily cleanse routine. Thank you ❤️
Originaly posted on laroche-posay.co.uk
Reply from brand community expert 23 December 2025
Hi there, thank you for sharing your review! We are so pleased to hear that Cicaplast Lavant B5 Soothing Wash has been a "life-saving cleanser" for your sore skin. It's wonderful to know you love it and how much it has helped you!
davidsmart
51.751897461E12 07 July 2025
Very effective and delicate wash
Really like this. Doesn't foam a lot, which is a good thing when you use it on your face. It's non-irritating and gentle, but it's very effective and doesn't make your skin feel dry or tight after you've used it!
Originaly posted on laroche-posay.co.uk
Reply from brand community expert 07 July 2025
Hi there, thank you so much for taking the time to share your review on the Cicaplast Lavant B5 Soothing Wash. So pleased to hear you have found this effective on your skin :)
CMG1013
31.753885335E12 30 July 2025
Didn't live up to expectations
I bought this after reading so many top reviews but after trying it for a week my cheeks, which are normally okay, started itching terribly and I noticed they had started to flake. My skin is very difficult, it's dry and oily, I have dry patches that flake and go red, huge pores and visible thread veins. I really hoped this would solve my problems but instead it's made my skin worse. I think maybe I just can't use any kind of "wash" and should go back to creams only. Like it's fine on the rest of my body, so use it where I am a little more sensitive, and mainly because I hate to waste it, but for my face it's a disaster.
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 07 March 2025
We are very sorry to hear of your experience after using our Cicaplast Lavant B5 Soothing Wash. We would like to look into this further for you, please contact us via our webform https://www.laroche-posay.co.uk/en_GB/customer-service-contact-us.html, so that we can support you further via email.
Buzzbee4
51.739883627E12 18 February 2025
Cicaplast Lavant B5
I have allergies many allergies! This is the only product I can use that doesn’t cause reactions!
Why do we have to keep reviewing?
I am not adding anything else. 😡
Originaly posted on laroche-posay.co.uk
Reply from La Roche-Posay 18 February 2025
Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your thoughts. Whether positive or negative, your comments help us improve our products.
Buzzbee4
51.740597725E12 26 February 2025
Living in my skin
Although LaRochePosay bombard me weekly with all the things I cannot use… I suffer from contact dermatitis and following many years of searching discovered Cicaplast Lavant B5 and I only use this as body wash including face.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 04 February 2025
Hi there, Thank you for taking the time to share your feedback with us on our Cicaplast Lavant B5 Soothing Wash.
snazzleb
41.762559838E12 07 November 2025
Love the wash but where has the pump gone?
I've been using this for over a year. But the last one I received did not have the pump, just a cap. I use this in the shower so a cap is really fiddly. Please restore the pump!
Originaly posted on laroche-posay.co.uk
Reply from brand community expert 09 January 2025
Hi there, thank you so much for taking the time to share your review on the Cicaplast Lavant B5 Soothing Wash. Thank you for sharing your experience :)
Chrisg
51.723537907E12 13 August 2024
Excellent
This product is excellent for cleansing my skin.
I only need a tiny spot in the palm and it lathers up really well.
Originaly posted on laroche-posay.co.uk
Reply from Community Brand Expert 13 August 2024
Hi there, thank you for your review. We are so pleased that you like the Cicaplast Lavant B5 soothing wash so much. And good to know that one only needs to use a small amount of the product on slightly wet skin for it to lather ups so much.
NattyNat
31.737632581E12 23 January 2025
Has the formula changed
I love this product but the last couple of bottles I have used seem to have irritated my skin and the bottle gets empty quicker. Has something changed in the ingredients?
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 10 May 2024
Hi there! Thank you for reaching us and leaving your feedback. We would like to speak with you directly about it. Please call us at 0800 055 6822 (Monday to Saturday 8:00 - 20:00 & Sunday 8:00 - 15:00) or write to us via our webform: https://www.laroche-posay.co.uk/en_GB/customer-service-contact-us.html. Looking forward to speaking with you. La Roche-Posay UK
Smurphy
51.777358821E12 28 April 2026
Best Everyday Face Cleanser - Large Pores
I was shocked by the results of using this product as a face cleanser. I have suffered from large pores, congestion, sebum build up, black heads since a teenager and I'm 38 years old now
I never expected for this cleanser to have such a big impact and change in my skin appearance and texture.
It's gentle yet so effective on cleaning properly . And at such an affordable price.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 15 February 2024
Hi there, thanks for reviewing the Cicaplast Lavant Soothing Wash. We're happy to hear this has helped your skin!
Connie94
51.722671692E12 03 August 2024
Great
When my skin is dehydrated, red and irritated I like to use this face wash to relieve discomfort as my skin can’t handle any harsh surfactants when it’s dehydrated. This product it’s incredibly gentle yet effective. It cleanses well while not adding to the irritation and does soothe the skin as well. Highly recommended.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 17 November 2023
Hi there, Thank you for sharing your great feedback with us. We are so pleased to hear that you enjoy using this product.
ThimasE71
51.691655503E12 10 August 2023
Soothing gel wash
I brought this gel foaming gel wash as I sometimes suffer with hives. I've found this gel helps to soothe my irritated skin. I also use it as a facial wash. I only need to use a couple of pumps as a little goes a long way. It's very gentle on my skin, gives a great refreshing clean whilst not stripping my skin. It has been helping to extract excess oil from my skin. A lovely gel wash that is suitable for children and babies. It does not have a strong scent at all.
Originaly posted on laroche-posay.co.uk
Reply from Community 10 August 2023
Hello! Thank you so much for your review today! We are so pleased to hear that you enjoyed this product and that it worked for you!
ccs1505
51.777359452E12 28 April 2026
Love this face wash
Been using this for months now and it's the perfect mix of gentle and foaming and hydrating! I have combination skin and suffer with hormonal breakouts, it's helped reduce those which is fantastic! It's the first face wash that my skin hasn't needed an adjustment period to, I love it!
Originaly posted on laroche-posay.co.uk
Reply from Community 10 May 2023
Hi there, Thank you for sharing your great feedback with us. We are so pleased to hear that you are enjoying using this product and that it suits your skin perfectly.
Becki
51.676634157E12 17 February 2023
Love it!
Love this face wash! I use it after microneedling to sooth skin and also recommend to my clients!
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 17 February 2023
Hi there, thanks for reviewing the Cicaplast Lavant B5 Soothing Wash. We're pleased to hear you enjoy using this to cleanse your face!
Kajsa Elisabet
51.674263383E12 21 January 2023
Good product
Bought this for use during chemo and I’m so pleased I did. Great for sensitive skin and keeps it calm and hydrated.
Originaly posted on laroche-posay.co.uk
MumUK
51.671202913E12 16 December 2022
Skin feels like silk
Gorgeous product for sensitive skin. Leaves face, body & hands feeling like silk! A must for the harsh cold months ahead.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 21 October 2022
Hi there, thanks for taking the time to share your feedback on the Cicaplast Lavant B5 Soothing Wash. We're happy to hear this leaves your skin feeling soft and is perfect for your sensitive skin.
dris
51.671202941E12 16 December 2022
So gentle and effective
After trying many face washes i'm so glad i cam across this because my skin is quite sensitive and prone to hormonal breakouts and this helps keep my skin calm whilst cleaning it. Its gentle enough to use twice daily and a little goes a long way!
Originaly posted on laroche-posay.co.uk
Reply from LaRoche Posay Community Expert 03 September 2022
Hi there, Thank you for your review on the Cicaplast Lavant B5 Soothing Wash we are glad you have found a product that works for you ! - Leigh Community Management Expert
Leo70
51.671202957E12 16 December 2022
Best cleanser
I am 71 and had acne for many years which progressed to rosacea in my latter years and after using this cleanser for 2 weeks the bumps on my face have vanished. My daughter recommended it as she had found it very helpful as a body wash, and now my husband and I both use the cleanser for the face and body. It is also not expensive like so many other products of which in my lifetime I have tried absolutely loads and usually to no effect!
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 05 July 2022
Hi there, thanks for reviewing the Cicaplast Lavant B5 Soothing Wash. It's great to hear this has helped to improve the condition of your skin!
Yh68
51.674773796E12 26 January 2023
My Go-to cleanser :)
Great product for my sensitive skin that leaves visible results in under a week. I like how mild yet effective this is for my acne-prone skin. Here are my results from using the La Roche B5 cleanser followed by Revolution Niacinamide and zinc serum after 6 days.I prefer to use the cleanser on dry skin and then leave it on for 1 min then I rinse it out with cold water. While my skin is still damp, I then add 3 drops of the serum to my face (1 drop on forehead and on either cheek).
Would highly recommend.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 20 June 2022
Hi there, thanks so much for reviewing the Cicaplasst Lavant B5 Soothing Wash. We're so pleased to hear it has helped your skin.
Buzzbee4
51.660232152E12 11 August 2022
My skin saviour
Cicaplast Lavant B5 is a wash I use literally from head to toe. I have an allergy to many things which are included in skin care ranges. It is complex and not understood by the manufacturing companies, who believe if it’s natural it’s okay. It is not okay. I cannot tolerate rose oil or geranium oil to name just two and I cannot tolerate any spices. Unfortunately there is a Turmeric tidal wave at the moment, it appears in many items to do with skin.
So when I stumbled across Cicaplast Lavant B5 it was an absolute relief. My only fear is the ingredients list will suddenly change and I will have to search for something else.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 17 June 2022
Hi there, thanks for reviewing the Cicaplast Lavant B5 Wash. We're so pleased to hear you enjoy using this in your skincare routine!
Lillyate
51.655136319E12 13 June 2022
Perfect gentle efficiency
I have used this as a face wash for years. So gentle, no eye sting, but face left baby soft and clean. Love it. Tried them all, including eye wateringly expensive. Most too chemically, greasy or keave my skin tight and dry. This one works.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 13 June 2022
Hi there, thank you for taking the time to review the Cicaplast Lavant B5 Soothing Wash. It's great to hear you enjoy using it and we appreciate your feedback. We are so happy that your skin is left soft and clean after using!
Sal123
51.650795016E12 24 April 2022
Great wash
Didn’t irritate lathers well and leaves skin feeling clean and nourished
Originaly posted on laroche-posay.co.uk
Reply from LaRoche Posay Community Expert 24 April 2022
Hi Sal, Thank you for your review on the Cicaplast Lavant B5 Soothing Wash !
Sal123
51.649075018E12 04 April 2022
Amazing wash
Leaves skin feeling soothed and comfortable it’s perfect for those with dry to really dry skin
Originaly posted on laroche-posay.co.uk
Reply from LaRoche Posay Community Expert 06 March 2022
Hi Sal, Thank you for your lovely review on the Cicaplast Lavant B5 Soothing Wash !
Shona
51.654986712E12 11 June 2022
Gentle Cleanser
I have perioral dermatitis and this face wash doesn’t irritate my skin when it’s sensitive. So gentle but definitely still cleanses my face.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 11 February 2022
Hi there, thank you for taking the time to review the Cicaplast Lavant B5 Soothing Wash. It's great to hear you enjoy using it and we appreciate your feedback. We are so happy that it works so well with your sensitive skin, and doesn't irritate it!
Chats
51.648901346E12 02 April 2022
Best products
I have had skin problems most of my life I'm now 67. Since using several skin products in the range including the face wash, my skin is the best it has been
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 15 November 2021
Hi there, thanks for reviewing the Cicaplast Lavant B5 Soothing Wash. We're so pleased to hear the Cicaplast range has helped your skin!
Lia_K
51.631217793E12 09 September 2021
Soothing
A soothing, ultra gentle cleansing wash to gently cleanse and protect skin. Great for my sensitive skin. Skin feels so soothed and soft after
Originaly posted on laroche-posay.co.uk
Reply from La Roche-Posay Community Expert 09 September 2021
Hello Lia, thank you for your positive honest review. We are delighted to hear your feedback on the La Roche Posay products. - Amanda
Skinderella
51.630954836E12 06 September 2021
I love it
It is an excellent cleanser. It is the ideal complement when the skin is irritated or broken
Originaly posted on laroche-posay.co.uk
Reply from La Roche-Posay Community Expert 06 September 2021
Hello there, thank you for this honest review. We are so happy to hear that you find our Cicaplast Lavant B5 Soothing Wash excellent! -Amanda
Sj2104
51.722270679E12 29 July 2024
The best around!
Have been using this about 6 months now its incredible. I have rosacea and really sensitive skin and struggle to find products that work this does. Not irritation, super soft skin and has actually reduced the redness from my rosacea
Please dont stop making this!
Originaly posted on laroche-posay.co.uk
Reply from La Roche Posay Community expert 20 August 2021
Hi there, we are delighted you have enjoyed using our Cicaplast Lavant B5 Soothing Wash and found that it did not irritate the skin and reduced your redness! Thank you for your lovely review.
Lia21
51.62923869E12 17 August 2021
Great for sensitive skin
This cleanser is great if you have sensitive skin like mine. It really cleanses the skin, without any irritation on redness after. Nice and soothing.
Originaly posted on laroche-posay.co.uk
Reply from La Roche-Posay Community Expert 03 August 2021
Hi there, thank you for your positive honest review. We are delighted to hear your feedback on the La Roche Posay products. - Amanda
billie
51.62578191E12 08 July 2021
An amazing cleanser
I have used this product for years as it is so mild and soothing. I recently saw a dermatology consultant who diagnosed the rash on my face as seborrhoeic dermatitis (like dandruff on the scalp). When I showed her the Roche Posay products I was using she said yes, they are really good and ideal for your skin, keep using them they will help your skin recover. That was an excellent recommendation from a dermatologist so I have great faith in all the Roche Posay products and wouldn't use anything else.
Originaly posted on laroche-posay.co.uk
Reply from La Roche-Posay Community Expert 20 June 2021
Hi there, Thank you for your honest review we are pleased to hear you love our products !
Diana Mihaela
51.637881236E12 25 November 2021
Improvement skin
Last month I bought this one and I love it, improved my sensitive skin ❤️before and after I still got some white pimples but it will go away ❤️this product does not have parfume in it.. It s just perfect!
Originaly posted on laroche-posay.co.uk
Reply from La Roche Posay Community expert 09 June 2021
Hi there, thank you for sharing your results with us! It is amazing to be able to see how our products physically change our customers skin, so we appreciate you sharing these! Thank you for your positive review, we are delighted with the results
tana
51.587994079E12 27 April 2020
My must have
I am buying this for years now. I am using it as a shampoo when my scalp is dry. I use it as a shaving foam, I never got red dots again after shaving or ingrown hairs! its a miracle product. I use it as a face wash too. Its just something I could not go without now. Worth every penny. No strong smell. Handy pump with lock option. Usually under 10 euros.
Originaly posted on laroche-posay.co.uk
Reply from La Roche-Posay 27 April 2020
We are so thrilled you love it. Thank you for your kind review!
beee
51.582295105E12 21 February 2020
gentle but works!
can't believe that such a gentle cleanser can remove sunscreen so well! please also make this in a bigger size of 400ml like the cleansers from your other ranges!
Originaly posted on laroche-posay.co.uk
Reply from La Roche-Posay 21 February 2020
We are so pleased you're loving it, and will take your feedback on board. Thank you for your kind review!
CICAPLAST B5 GEL LAVANT 200ML Product code : 3337875548519
La Roche Posay - CICAPLAST
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