Ratings & Reviews
SophieB
51.780390027E12 02 June 2026
Comfortable, lasting hydration
This lip balm is soft and buttery and really hydrates my lips. Even after it has worn off, my lips feel soft and smooth. The curve applicator makes it easy to apply and a little goes a long way. It doesn’t leave my lips sticky and is very lightweight. I have used this on very damaged lips and it soothed them back to health overnight.
Originaly posted on influenster.com
KylieF
51.780071467E12 29 May 2026
hydrating lip balm
love the hydrating aspect of all the cicaplast line products - great products overall, texture is incredible & super effective while being affordable!
Originaly posted on influenster.com
Buckeye girl
11.779889074E12 27 May 2026
Not for me
Ehhhh…. Was hoping to love this but it fell short. Not the easiest to apply…. Doesn’t seem to last long. Has an “ off “ flavor.
Originaly posted on laroche-posay.us
Reply from Consumer Care Center 27 May 2026
Hi Buckeye girl! Thank you for trying our Cicaplast Lips Lip Balm and sharing your honest feedback. We are sorry to hear you found it difficult to apply and were disappointed by the longevity and taste. This formula is designed as a targeted, therapeutic barrier treatment for dry, compromised lips, which is why it has a denser texture and is completely fragrance-free. Your satisfaction is incredibly important to us, and we will certainly share your feedback regarding the applicator and taste with our product team. If you need any assistance, please reach out to our Customer Support team!
Lexii
51.778856384E12 15 May 2026
Lip care done right
The way this product glides on my lips and doesn't come off easily, is the best! It hydrates my lips and I can tell because I don't have to keep applying it every 10-15 minutes. A must buy!
Originaly posted on laroche-posay.us
Teri H
41.778603493E12 12 May 2026
OK
It is ok, but not spectacular. I am not sure I will purchase again.
Originaly posted on laroche-posay.us
AmarilisB
51.777556783E12 30 April 2026
hydrated lips 24/7
You want a perfect lips with if you had just injected them , this product hydrates your lips in an incredible way, helps the spots that you have on them their texture is incredible, I love it
Originaly posted on influenster.com
BrennanK
51.777408289E12 28 April 2026
Best balm
This is the best lip balm. It is lightweight and absorbs well. It is non-sticky. The cicaplast really seems to help my lips. I usually keep this product with me at all times.
Originaly posted on influenster.com
FrancisP
51.777080658E12 25 April 2026
Gentle daily cleanser that helps improve skin ton
I’ve been using the La Roche-Posay Mela B3 Cleanser and I really like how gentle yet effective it is. The texture is smooth and it creates a light lather that cleans the skin without stripping it. It rinses off easily and leaves my skin feeling fresh and comfortable. I have sensitive skin, and this didn’t cause any irritation or dryness. With consistent use, my skin looks more even and feels softer. The packaging is also convenient and easy to use. Overall, it’s a great daily cleanser, especially if you’re looking to improve skin tone while keeping your routine simple.
Originaly posted on influenster.com
Dann
11.776679253E12 20 April 2026
Very bad
I had treated my lips with Klavuu Nourishing Care Lip Sleeping Pack with amazing results just in 2 /3 nights. I thought to buy your brand as a top up for day time and it literally dried my lips. The nozzle is angled sideways. Something is not right with is product.
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 20 April 2026
We are sorry to hear you are unsatisfied, your feedback is valuable to us and will certainly pass it on to our Product Development team. If you would like further support, please contact us via our contact form [https://www.laroche-posay.co.uk/en_GB/customer-service-contact-us.html] or call us on [08000556822] Mon-Fri, 9am-5pm.
dadas
41.777582665E12 30 April 2026
Love the balm! Difficult tube.
I love the balm. My lips are very happy. Great texture and very hydrating. Unfortunately, it is too difficult to squeeze from the tube, even using two hands. I ended up cutting it open and placing the product into a small cosmetic jar.
Originaly posted on laroche-posay.us
MagdalenaM
51.775886325E12 11 April 2026
Súper useful for keeping lip soft and hydrated.
This lip balm is really useful when my lip feel dry. It hydrates quickly, feels smooth,and keeps my lips comfortable for hours without sticking .
Originaly posted on influenster.com
LisseteD
51.775503958E12 06 April 2026
This lip balm is smooth, hydrating, and nonstickly
This líp balm delivers great hydration and repair. The texture is smooth, non-sticky, and comfortable for daily use. It works well on sensitive lips and provides long-lasting moisture. After consistent use, my lips feel softer and healthier. The packaging is convenient and easy to carry. Overall, it’s an effective and reliable product.
Originaly posted on influenster.com
Couling
51.773550807E12 15 March 2026
Best lip balm. Lasting effect
Very effective at moisturizing my lips. My lips stay soft hours afterwards.
Originaly posted on Sampler
KristinaO
41.773294331E12 12 March 2026
Won’t repurchase
I don’t feel like this lip product did enough for me. I have plenty others that are more moisturizing. The ingredients seem good, but the results aren’t blowing me away. I’ll probably finish the tube but not repurchase.
Originaly posted on influenster.com
ElisabethV
41.773243109E12 11 March 2026
Baby lips
This lip balm has a vaseline like texture that isn’t glossy or sticky. it feels super soft on the skin and has no color or scent. i love the way my lips feel after.
Originaly posted on influenster.com
Anonymous
51.773173139E12 10 March 2026
Miracle healer
This product is a miracle lip healer. As a extremely sensitive skin person I'm very limited with my skin products. My lips had been overly dry this winter due to bitterly cold winter season. Restore Lip Balm absolutely calmed and restored my chapped dried lips overnight. Do not hesitate to purchase if you suffer from burning dry lips!
Originaly posted on laroche-posay.us
Charnleigh
21.77306961E12 09 March 2026
Lizard lips
I was disappointed by this product as the formulation wasn’t at all effective. My lips remained very dry, rough and chapped. I tried exfoliating them first to see if that made a difference. Unfortunately, it did not.
Originaly posted on Sampler
Reply from BEC 09 March 2026
We are sorry about your experience with our Cicaplast Lips. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
Timtam
51.7724511E12 02 March 2026
The only one that works!
I’ve tried numerous products for my chronic chapped lips and this is the only one that has worked. After only two weeks it has really healed them.
Originaly posted on larocheposay-au.com
MPPP
21.771884761E12 23 February 2026
Pas de cica!
Fausse représentation! Ce baume ne contient pas de Cica bien qu'il fasse partie de la gamme Cica de LP!
Originaly posted on Sampler
Reply from BEC 23 February 2026
Merci d'avoir contacté La Roche-Posay et partagé vos impressions sur notre Cicaplast Lèvres. Veuillez noter que vous pouvez toujours trouver la liste complète des ingrédients sur la page de chaque produit sur notre site web. Nous pouvons vous assurer que nos produits font l'objet de tests approfondis afin de fournir les produits les meilleurs et les plus sûrs possibles pour nos consommateurs. Chez La Roche-Posay, nous travaillons sans relâche pour développer des soins de la peau de qualité supérieure, ce qui inclut la mise à jour régulière des formules lorsque de nouveaux ingrédients et technologies deviennent disponibles. Les informations concernant la fonction et le pourcentage d'ingrédients spécifiques dans nos produits sont provisoire. N'hésitez pas à nous contacter si nous pouvons vous aider de quelque manière que ce soit. Merci de partager votre avis. Nous espérons que vous continuerez à utiliser nos produits !
Christie777
41.772614042E12 04 March 2026
A Dream of a Balm! (Just needs new packaging)
Absolutely love this product! I first tried it when my lips were in very bad shape. The formula immediately made my lips feel so much more comfortable, and kept my lips feeling great better and faster than some other brands I have tried. I also appreciate that it is fragrance free. My only complaint is the difficulty in getting all of the product out of the tube. It’s such a great balm! Laroche-Posay please give this favorite of many a packaging update!
Originaly posted on laroche-posay.us
megb113
41.772514955E12 03 March 2026
Reduces flakes
The consistency feels comfortable on my lips and reduces any flakiness i have. It's got a vaseline type consistency, with no scent or taste. The only downside is it's not as long lasting as id like.
Originaly posted on influenster.com
Olivia12345
51.770702335E12 10 February 2026
Changed My Life
I have had severe eczema for the last several years, dealing with flare-ups and dry skin, especially during the dry winter months up in New England and Laroche-Posal Cicaplast b5 lip balm and cream have changed my life. Having used products like Aquaphor and Vaseline for years, my skin began to reject those products.
I am so happy I have found something that works, keeps my skin hydrated, and alleviates the itchiness and redness that comes from chronic eczema. I have not had any flare-ups on my face or around my lips since using this product.
Originaly posted on laroche-posay.us
JoAB
11.769493605E12 27 January 2026
Made my lips extra dry
I have been purchasing LA Roche posay products from my local pharmacy for a while now, and I've never had any issue. In fact, I am still currently using my micellar foaming water, the only thing I use mostly for face wash when I am not using my African black soap, and I have no issues with this face wash, and the other products I use for LA Roche Posay is just as good. I thought it would be the same for the lips product. It made my lips so dry and cracky every time I use it. I go back to using my O'Keeffe's lip repair lip balm and my lips are almost back to normal only after two use.
Originaly posted on Sampler
Reply from BEC 26 January 2026
We are sorry about your experience with our Cicaplast Lips. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
WDS1
21.772614069E12 04 March 2026
Sadly didn’t work for me
I received this lip balm for Christmas per request. I have used laroche-posay products previously and loved them. Also,when I worked in a dermatology clinic these products were highly recommended. As a few others have mentioned, using this product made my lips drier and flaky. I don’t think it’s overall a bad product, but for some reason it just doesn’t seem to work for me.
Originaly posted on laroche-posay.us
Reply from Consumer Care Center 03 February 2026
Hello WDS1! We are very sorry to hear about your experience with our Cicaplast Lips Hydration Restore Lip Balm. We would like to speak to you directly about this. Please contact us at 800-560-1803 M-F 9:00 am – 7:00 pm ET for assistance and provide the reference #44867375. We look forward to speaking with you!
LS Reader
21.770922961E12 12 February 2026
Not great
It won't do more than ordinary petroleum jelly and it costs a lot more money.
Originaly posted on laroche-posay.co.uk
Mar1
11.768456806E12 15 January 2026
Terrible.
I love la Roche products. But this lip balm is truly so terrible. Dries out my lips completely like a lip gloss from the dollar store. So disappointing.
Originaly posted on laroche-posay.ca
Reply from BEC 13 January 2026
We are sorry about your experience with our Cicaplast Lips. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
Neethu
51.768451668E12 15 January 2026
10/10
This is one of the best. I tried it myself and for my little ones during winter. No side effects and it starts working fast. Very recommended.
Originaly posted on laroche-posay.us
Srn.
21.771623949E12 20 February 2026
Really hard to press out
I have been using it for the past 2 weeks now and I like it but it's very hard to press to get contents out.
Originaly posted on laroche-posay.us
Reply from Consumer Care Center 12 January 2026
Hi Srn... Thank you for reaching out. We are so sorry to hear that our Cicaplast Lips Hydration Restore Lip Balm was difficult to dispense. Your feedback is very important to us and we will share these comments with our development team. We hope you can use our products with great results in the future!
bliss
41.771623955E12 20 February 2026
Love the product, the tube is hard to use.
The balm is great! It was recommended by my dermatologist for my dry lips. The only drawback is the packaging. It is really hard to squeeze it from the tube. Wish it also came in a small jar like the competitors do. I like to put it on at night so a screw top jar would be perfect.
Originaly posted on laroche-posay.us
Nikbc
51.76716081E12 31 December 2025
Chapped lips - be gone!
This product feels amazing on my lips and helps especially during the dry months. I also like that it doesn't have a disgusting medicinal taste to it. I have bought it for many women in my life as gifts and everyone loves it as well!
Originaly posted on laroche-posay.ca
Mariiii
51.770992724E12 13 February 2026
“Este hidratador de labios es increíble
[This review was collected as part of a promotion.] “Este hidratador de labios es increíble, deja mis labios suaves, humectados y con un aspecto saludable todo el día. No lo cambio por nada, ¡lo recomiendo totalmente!”
Originaly posted on laroche-posay.us
Dumfris
51.766815208E12 27 December 2025
Lèvre
Réhydrate rapidement les lèvres sans laisser une sensation grasse
Originaly posted on laroche-posay.ca
AJDe
11.766728809E12 26 December 2025
Disappointed
I purchased this about week ago, and am very disappointed as it dried my lips. I have used other Laroche-Posay products and found them to be very effective.
Originaly posted on laroche-posay.ca
Reply from BEC 24 December 2025
We are sorry about your experience with our Cicaplast Lips. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
Oleksandr Y
51.766692882E12 25 December 2025
Help with dry lips fast
My lips get pretty dry and chapped in winter especially with the beard scratching them up.
It sinks in fast feels thick at first but not greasy and really locks in moisture -lips stay soft for hours without that cracked feeling. No strong scent and it doesn’t cause any weird buildup or irritation.
I slap it on morning and night plus during the day when they feel tight but in super cold weather I sometimes layer it thicker because it can wear off a bit if I’m talking a lot.
Originaly posted on influenster.com
Ava88
21.767104617E12 30 December 2025
Somehow my lips are dryer
I wanted to love this! But I feel like since I have been using it my lips have been drier and even flakier. I’m disappointed this didn’t work for me since I love the other products.
Originaly posted on laroche-posay.us
Reply from Consumer Care Center 30 December 2025
Hello Ava88! We are very sorry to hear about your experience with our Cicaplast Lips Hydration Restore Lip Balm. We would like to speak to you directly about this. Please give us a call at 800-560-1803 M-F 9:00 am – 7:00 pm ET for assistance and provide the reference #44525599. We look forward to speaking with you!
Bern
11.768020352E12 10 January 2026
Disappointed with this particula lip balm purchase
I was hoping that this lip balm would be extraordinary due to the name, price and ingredients but it made my lips dryer that they were to begin with. My lips were very uncomfortable and the balm caused my lips to peel.
Originaly posted on laroche-posay.ca
Reply from BEC 22 December 2025
We are sorry about your experience with our Cicaplast Lips. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
Anonymous
51.766093466E12 18 December 2025
Year 'round relief
Yes, it costs more than your usual lipstick-style stick. But it lasts way longer, doesn't feel waxy, doesn't look smeary on your face, and actually works to soften your lips! I love the feel of this all year 'round, but especially in the cold months. I buy them for my whole family, kids and adults. And I gave a few to co-workers. One friend was, in her words, "addicted to Chap-Stick" until I gave her this one. She loves it, now, too.
Originaly posted on laroche-posay.us
Anonymous
51.766069181E12 18 December 2025
Daily must-have for dry lips.
I recently tried La Roche-Posay Cicaplast Lips Hydration Restore Lip Balm and was genuinely impressed. The consistency is rich yet lightweight, allowing for smooth application without feeling greasy. It has excellent absorption, sinking into my lips quickly and leaving them feeling instantly comforted. I appreciate the high concentration of soothing ingredients, which visibly calms dryness and irritation. In terms of effectiveness, this balm really delivers—my lips stayed soft and hydrated even in cold, windy conditions. The durability is strong too; one application lasts for hours.
Originaly posted on influenster.com
lindseyz_4778
11.766524675E12 23 December 2025
Skip this one
I wanted to love this. As an avid aquaphor as lipgloss user I thought this would be a step up but I was wrong. It is the opposite of conditioning as it made my lips feel dry after only a few minutes. It did not feel comfortable on the lips, the consistency felt very strange and almost like a makeup primer. I would not recommend.
Originaly posted on influenster.com
Reply from Consumer Care Center 23 December 2025
Hi lindseyz_4778.. We are so sorry to hear about your experience with the Cicaplast Lips Hydration Restore Lip Balm. We would like to speak with you directly. Please call us at 1-800-560-1803 9:00 am – 7:00 pm ET M-F 9:00 am – 7:00 pm ET and provide the advisor with the reference number 44450873. It would be helpful to have the product available when you called. We look forward to speaking with you.
Geee
51.765951208E12 17 December 2025
Amazing
Amazing it feels very lightweight on my lips. Definitely to order again
Originaly posted on laroche-posay.ca
Winnieclay
41.765692008E12 14 December 2025
Smell texture efficacy
The smell is not my favourite, even though it is really nice to find an unscented product. The texture makes me rub my lips together constantly but it does work really well to keep my lips moisturized, even on accutane.
Originaly posted on laroche-posay.ca
Jocelyne
51.765692008E12 14 December 2025
Cicaplast levres
[Cet avis a été recueilli dans le cadre d’une promotion.] Baume lèvres hydratante très bien , je recommande pour tous
Originaly posted on laroche-posay.ca
Coop
31.766172865E12 19 December 2025
LOVE THE PRODUCT Don’t like the packaging
This lip balm IS MAGIC however it is EXTRMELY difficult to get out of the tube. I really hope when this becomes a bigger product we can get a better design.
Originaly posted on laroche-posay.us
Reply from Consumer Care Center 19 December 2025
Hi Coop. There! Thank you for sharing your feedback about our Cicaplast Lips Hydration Restore Lip Balm. We are always looking for ways to improve our products. Your feedback is very important to us and we will share your comments with the rest of our team. We hope you can use our products with great satisfaction in the future!
Lauriel62
51.760725857E12 17 October 2025
Best lip balm ever!
Literally the best lip balm I have ever used! I suffer from eczema on my lips. It's terrible. I use many other La Roche-Posay products so I thought I'd give it a try. With in 24 hours a lot of the pain had subsided. I have been prescribed a prescription product too by my dermatologist, but it wasn't doing it on it's own. Cicaplast helped so much!
Originaly posted on laroche-posay.us
hannahj427_6639
51.759781965E12 06 October 2025
Lip mask quality
The cicaplast line from la roche posay is a holy grail for repairing damaged, sensitive, and inflamed skin. This lip balm provides excellent protection and moisture, and is great left on overnight as a lip mask.
Originaly posted on influenster.com
Spat37
11.759758527E12 06 October 2025
Allergic reaction
Caused an allergic reaction which lasted over a month. Lips became chapped and dry, scaling and becoming visibly darker. Took 6 months to recover.
Originaly posted on laroche-posay.ca
Reply from BEC 06 October 2025
We are sorry about your experience with our Cicaplast Lips. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly
Tillie
51.757321676E12 08 September 2025
Brilliant
On my second tube. Wonderful for my lips. At night I noticed that where I’d spread it around my mouth those fine lines were gone in the morning.
Originaly posted on laroche-posay.co.uk
Reply from brand community expert 08 September 2025
Hi there, thank you for sharing your review on the Cicaplast Baume Lips. We are so pleased this was wonderful for your lips
MegOK234
51.753990281E12 31 July 2025
One of my favorite products ever
I always have dry lips. They peel, crack, sometimes bleed. I use this product a few times a day and my lips are so much improved, I can hardly believe it. The product is smooth, not waxy or greasy and absorbs nicely. Have purchased several times and will continue to do so.
Originaly posted on laroche-posay.us
Jobi
51.768798043E12 19 January 2026
Amazing stuff
I had a recurring patch of irritation on my top lip for months. I had tried using lots of different creams and balms, and I was about to book in to see a dermatologist when I found this. It has cleared up the irritation and kept it away for over a month! And my lips are in great condition. Love it.
Originaly posted on larocheposay-au.com
SteffySue
51.746153926E12 02 May 2025
Your Lip’s Best Friend!
Best cream for dry lips that I’ve found! I always have issues with dry skin and dry, cracked lips. This has fixed that almost immediately. It’s amazing and I can literally feel it on my lips all day long!
Originaly posted on laroche-posay.us
T-Granny
51.764901462E12 05 December 2025
Soft and supple lips! Love it!
I always have dry cracked lips. They crack at night but not anymore. This stuff is amazing!! Wow!!
Originaly posted on laroche-posay.ca
Millie12
51.745955025E12 29 April 2025
Lasts and comforts
I have had lip stains that have caused lip peeling. This has soothed my lips and I can smile with my lips splitting. I found other lip color that is not causing issues and this has my lips in great shap to apply my lip color.
Originaly posted on laroche-posay.us
Millie1
51.745881222E12 29 April 2025
Soothing product
I have used lip color that has caused my lips hurt and peel. This product has soothed my lips and helped the skin peel off with little effort. My lips are repaired using this product!
Originaly posted on laroche-posay.us
T Mass
51.742225449E12 17 March 2025
Traci J
41.742080525E12 15 March 2025
Instant comfort for dry lips
The balm is very good on dry lips. It softens and comforts lips immediately. It is difficult to get it out of the tube and is why I gave it 4 stars instead of 5.
Originaly posted on laroche-posay.us
Star Star
51.740597307E12 26 February 2025
Outstanding.
Perfect for my skin. I did not have redness or itching. Cure pimples right away.
Originaly posted on laroche-posay.ca
Laura 6
41.739938801E12 19 February 2025
Didn't last long
I bought a tube 2 weeks ago, using it twice a day and it's empty already.
It felt like it didn't have much on the tube in the beginning.
Annoying that I have to buy more already and it's quite expensive, otherwise I like the feel of it.
Originaly posted on larocheposay-au.com
Reply from consumer care 19 February 2025
Hi there, Thank you for reaching out and sharing your experience. We're glad to hear you're a fan! Please note, the pricing of our products is subject to many factors, such as an increase in the cost of goods, patented ingredients and new technology. Retail prices at our stockists do vary from our RRP and are subject to their own promotions. Our Online Store does also have exclusive offers from time to time, which you can be notified of when signing up to the La Roche-Posay newsletter. We thank you for your understanding, and hope you can continue to enjoy our range! Best wishes, La Roche-Posay AU/NZ
desmc
11.760651818E12 16 October 2025
impossible
I had high expectations for this product for 'winter lips'. it is beyond my strength to get anything useable out of the tube as the hole is minuscule. I have thrown it away in annoyance. what a waste of money
Originaly posted on laroche-posay.co.uk
Reply from La Roche-Posay 01 February 2025
We're sorry to hear that you're not entirely satisfied with the product you purchased. At La Roche-Posay, we design our products with meticulous attention to detail, aiming to meet the needs of our customers. Before reaching you, our products undergo extensive research and stringent quality control measures to ensure they are of the highest standard. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your thoughts. Whether positive or negative, your comments help us improve our products.
Aantonino75
51.738116057E12 29 January 2025
Louloupm
51.737439202E12 21 January 2025
De belles lèvres
[Cet avis a été recueilli dans le cadre d’une promotion.] Il est difficile à sortir du tube mais ne laisse pas de gras sur les lèvres les rends douce et ne les abîme pas c’est merveilleux 😊
Originaly posted on laroche-posay.ca
Emidjou
51.737266403E12 19 January 2025
Le meilleur baume à lèvre !
Le meilleur baume à lèvres !! Débarrassez vous des autres. Mes lèvres sont sujettes à l'eczéma. Ce baume a guérit mes lèvres super rapidement.
Originaly posted on laroche-posay.ca
Bamasunset
51.735928155E12 03 January 2025
Amazing Overnight!
This is the only thing that works for my really dry lips overnight! It's so nourishing and soothing! Love Love Love!
Originaly posted on laroche-posay.us
Bellamarie
11.767958825E12 09 January 2026
Bummed it has beeswax
I haven’t tried this product, but since being diagnosed with numerous contact allergies, Laroche Jose has been my go to for replacing all of my products. I was ready to buy this for my lips because that’s where my problem showed up, unfortunately both of their lip balm’s have beeswax, which was my number one allergy. I guess I’m still on the search for something to heal my lips. Bummer.
Originaly posted on laroche-posay.us
Reply from Consumer Care Center 15 January 2025
Hi there! We appreciate you taking the time to reach out about our Cicaplast Lips Hydration Restore Lip Balm. Consumer feedback is very important to us and allows us to improve all our products. We will be sure to pass all your feedback along to the appropriate teams. We recommend consulting with your dermatologist regarding the best treatment for your lips!
Leslie in NJ
51.735920542E12 03 January 2025
Use this balm for hydrated lips!
Highly recommend this lip balm. Healing and hydrating and last for hours. My lips are chronically dry and this soothes them like nothing else. Do wish it was regularly in stock to add to my auto replenishment items. It’s that good!
Originaly posted on laroche-posay.us
Brooklyn Beauty Insider
51.74166855E12 11 March 2025
The name speaks for itself.
Best product for hydrating lips. Smells amazing, the ingredient’s are healthy basically the name speaks for itself. So it’s the best.
Originaly posted on laroche-posay.us
Cedric
41.739744955E12 16 February 2025
Very great product, but order not so much…
Very great product, but order process is too quick. I didn’t had the opportunity to validate my adress as I wanted to… So I had to made several calls to make sure the company had the right adress.
Originaly posted on laroche-posay.ca
Ness
11.75953484E12 04 October 2025
Not my favorite
Did not like, my lips felt more chapped after using it.
Originaly posted on laroche-posay.ca
Reply from La Roche-Posay Consumer Care Centre 24 December 2024
Thank you for reaching out to La Roche-Posay and sharing some feedback with us on our CICAPLAST LEVRES. We are sorry this product didn't meet your expectations. We appreciate you sharing your personal experience and will be forwarding your comments with others on our team. We hope you keep trying our products in the future!
Zoegrace
41.764878698E12 04 December 2025
One tiny thing…
I love this product but my one complaint is the tube. Because of the thickness of the product it can be difficult to get out of the tube. For anyone who has any hand issues, this is frustrating (especially because the product is so good!) A pot instead of a tube would be perfect.
Originaly posted on laroche-posay.us
Emylie
41.734760803E12 21 December 2024
Bon et efficace!
[Cet avis a été recueilli dans le cadre d’une promotion.] La formule du baume à lèvres est difficile à sortir
Originaly posted on laroche-posay.ca
AliceinLA
51.73473929E12 21 December 2024
Excellent Product
I've been plagued with chapped lips for years and was getting self-conscious about it. I tried various brands of lip balms along the way but nothing seemed to help. But the first time I applied this product to my lips I got instant relief. I use it daily and love the way my lips look now. Thank you LaRoche-Posay!
Originaly posted on laroche-posay.us
RLedoux
51.733983204E12 12 December 2024
Je voudrais une version avec écran solaire!
[Cet avis a été recueilli dans le cadre d’une promotion.] Pas besoin d'en mettre beaucoup. J'adore ce type d'applicateur. Pas d'odeur ou de goût désagréable.
Originaly posted on laroche-posay.ca
Anniemax
51.741970638E12 14 March 2025
Lip saviour for my sunburnt lips
Soothing for my lips which got sunburnt on holiday. Had blisters and this helped them whilst I was away and when I got home, prescribed in spain and bought some more in uk.
Originaly posted on laroche-posay.co.uk
Reply from Brand community expert 06 December 2024
Hi there, thank you so much for taking the time to share your review on the Cicaplast Baume Lips. So pleased this has been a saviour for your lips :)
Mickey0203
31.734027544E12 12 December 2024
I like it, but I can't use it
I liked it but unfortunately my lips broke out when I used it. It was hydrating which is something I was looking for. I have cancer and the medications leave my mouth and lips extremely dry. Licking my lips make them even more dry and cracked. I have a lot of allergies so it is hard finding skin care products that work.
Originaly posted on laroche-posay.us
Reply from Consumer Care Center 12 December 2024
Hi Mickey0203! We are sorry to hear about the experience you had with our product. We want to speak with you directly about it. Please give us a call at @ 800-560-1803 M-F 9:00 am – 7:00 pm ET for assistance and provide reference 38538106.
Iampattyrey
51.732305631E12 22 November 2024
Perfect winter lip care
Cicaplast Lips by La Roche-Posay is an excellent product, especially for the colder months. I've used it before when I was in Peru, and it consistently delivers great results. It hydrates and soothes my lips, keeping them soft and nourished even in harsh, dry weather. I trust the La Roche-Posay brand even though my skin is sensitive, I really feel I can trust any product from this brand.
Originaly posted on laroche-posay.us
allisonw230
51.741284061E12 06 March 2025
Smooth
The ingredients leaves a long lasting hydration to the lip. Packaging is very small but portable. There is no scent, but there is a taste. The price is very good compared to other brands.
Originaly posted on influenster.com
peanut57
41.772436784E12 02 March 2026
different packaging??
this is the greatest lip balm i’ve ever used BUT i wish the packaging was different. the tube is hard to squeeze and i feel like i don’t ever get enough with the applicator. i would love to see this in a different packaging option. this is why i did 4 instead of 5 stars. minus one for not great packaging
Originaly posted on laroche-posay.us
Caeleyann
51.72796257E12 03 October 2024
Excellent.
Really lovely lip balm. Very moisturising and nourishing.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 03 October 2024
Hi there, Thank you for taking the time to share your wonderful feedback with us in our Cicaplast Baume Lips.
Jaime
51.768798113E12 19 January 2026
This is the best moisturising lip balm, I’ve been using this for my severely dry lips and it has been my holy grail product. I find most lip balms needing constant reapplication because they absorb so quickly, but this is much more long lasting. I only wish they would make a larger size because one tube only lasts me a week or two
Originaly posted on larocheposay-au.com
Reply from consumer care 30 September 2024
Thank you for sharing your fantastic feedback Jaime! We're thrilled to hear you've found a new favourite in our Cicaplast Levres Moisturising Lip Balm. Best wishes, La Roche-Posay AU/NZ
Raj1
51.725435274E12 04 September 2024
Great product
I bought lips cream for dry lips cut. I applied it twice in a day and results were stunning. I am very happy and satisfied with their products.
Originaly posted on larocheposay-au.com
Reply from consumer care 04 September 2024
Hi Raj, What amazing feedback! We're thrilled to hear of your experience with our Cicaplast Levres Moisturising Lip Balm. We appreciate you sharing and hope you'll continue to enjoy exploring our products. Best wishes, La Roche-Posay AU/NZ
Lynn T
51.724994005E12 30 August 2024
Beautiful product
I was not even aware of this product until i saw it on line. Picked as a sample and now ordered the product
Originaly posted on laroche-posay.ca
Khadijaa
51.723870804E12 17 August 2024
Excellent lip balm for sensitive allergy skin
Excellent moisturizer for the lips and also protects the skin Barrier. Love the shine!!
Originaly posted on laroche-posay.ca
Laurie S.
31.723611605E12 14 August 2024
Correct
[Cet avis a été recueilli dans le cadre d’une promotion.] Très basique - Ne dure par sur les lèvres et l'applicateur n'est pas génial.
Originaly posted on laroche-posay.ca
Reply from La Roche-Posay Consumer Care Centre 12 August 2024
Merci d'avoir contacté La Roche-Posay et de nous avoir fait part de vos commentaires sur notre CICAPLAST LEVRES. Nous sommes désolés que ce produit n'ait pas répondu à vos attentes. Nous apprécions que vous partagiez votre expérience et transmettrons vos commentaires aux autres membres de notre équipe. Nous espérons que vous continuerez à essayer nos produits!
Butterbur
51.726189913E12 13 September 2024
A Big Help
I've had allergy problems and a swollen upper lip. This lip balm has soothed and helped with the swelling.
Originaly posted on laroche-posay.us
unme0726_2063
51.719983718E12 03 July 2024
Would buy again
[This review was collected as part of a promotion.] I have had this product for awhile now and absolutely love it! It’s now my go to product when I have dry and chapped lips. It doesn’t leave your lips feeling greasy like others
Originaly posted on influenster.com
jessrenee
21.718212051E12 12 June 2024
Gritty
I wanted to love this. The product itself was great, except it was gritty for some reason. I can't imagine it is supposed to be that way. I guess I got a dud.
Originaly posted on laroche-posay.us
Reply from Consumer Care Center 12 June 2024
Hi there jessrenee! Thank you for sharing your comments on the Cicaplast Lips Hydration Restore Lip Balm. Feedback from our consumers is very important to us and helps us improve all of our products! We apologize that you did not end up liking this product and appreciate you sharing your experience! We hope you will continue to use our products with complete confidence and satisfaction!
Caity
51.736115275E12 05 January 2025
Best nighttime lip balm ever
As someone with chronically dry lips, this has been a godsend. The only way they could make it better is if they came out with a version with added SPF (and then they’d also need to add flavor to counter that horrific chemical sunscreen taste). But as it is now it is the perfect nighttime lip balm. For a long time I thought nothing could beat Vaseline but this is leagues ahead actually. I LOVE IT
Originaly posted on laroche-posay.us
laurenb
51.716352049E12 22 May 2024
Super soft lips and amazing shine!
I am so happy with the lip repairing balm- it is so super soft + looks and feels so good on! Totally recommend the purchase.
Originaly posted on larocheposay-au.com
Reply from consumer care 22 May 2024
Hi Lauren, What amazing feedback! We're thrilled to hear of your experience with our Cicaplast Levres Moisturising Lip Balm. We appreciate you sharing and hope you'll continue to enjoy exploring our products. Best wishes, La Roche-Posay AU/NZ
zzzz
51.767500754E12 04 January 2026
Great to try if you have lip allergies
The only lip balm that I'm not showing allergic signs to and really makes my lips soft. I'm allergic to tocopherol which is present in almost every single lip balm I've come across. Even when I do find one that doesn't have tocopherol, it ends up irritating my lips when used for a while. Please please please do not change this formula!! (nivea original balm used to be my everything until they changed the formula and added tocopherol TT)
Originaly posted on laroche-posay.us
GoBlue99
21.71476381E12 03 May 2024
Bad flavor and it doesn't last long on your lips.
I normally use lip balm from another company, but wanted to try out a new brand. I've been using this for a few weeks now, and am quite disappointed with it. First of all, it doesn't moisturize that well. I have to re-apply it often.
Secondly, the Flavor is poor. I can't pinpoint the flavor, but it tastes unappealing.
I'll finish the tube, but won't consider buying it again.
Originaly posted on laroche-posay.us
Reply from Consumer Care Center 03 May 2024
Hi there! We're so sorry to hear about your experience using the Cicaplast Lips Hydration Restore Lip Balm! We want to assure you that your comments are being heard and will be shared with our team! Consumers like you help us with making decisions about our products. We thank you for reaching out and hope you give us another try!
SJ898
51.714740325E12 03 May 2024
My favorite lip balm... of all time?
Absolutely love this lip balm! It's so smooth and calming. It's the perfect texture. It's not sticky whatsoever and has a nice slip but takes some force to get out of the tube at first. My lips love it and are nice and soft. No irritation and no dry lips later on. It tastes a little sweet. No fragrance. This is as close to my perfect lip balm as I think I'll get! I truly hope the formula isn't changed down the road.
Originaly posted on laroche-posay.us
nickwilz
51.714179629E12 27 April 2024
Soft lips
[This review was collected as part of a promotion.] The LaRoche-Posay Cicaplast lip balm actually worked very well. It went on very smoothly and lasted all day without me having to reapply. My lips were hydrated and felt soft. I did not notice any scent to it and I would actually purchase this product to use again. #LaRoche-Posay
Originaly posted on influenster.com
Kissy29
51.714060838E12 25 April 2024
Great for chemo patients
My SIL used this as soon as she opened the box. It was a gift from me after I read an article about what to buy chemo patients. I wouldn’t have known what to do for her otherwise. She has been happy with all the products I have sent.
Originaly posted on laroche-posay.us
Margaret123456
51.714052797E12 25 April 2024
Cicaplast barrier repairing balm for lips.7.5ml
Cicaplast barrier repairing balm for lips.7.5ml tube with white creamy gel.
I bought this to help with my chapped lips and now I use it all the time. I use this on my lips at night as a repairing balm mask for extra hydration and kindness to my lips overnight, I slather it on.
Love this little tube. #LRPlove #LRPcommunity.
Originaly posted on laroche-posay.co.uk
Sammoo
51.713739419E12 21 April 2024
Much improved!
I have a problem with dry lips. This balm was helpful and cleared up the flakes and peeling so my lips are smooth and healthy.
Originaly posted on laroche-posay.us
Mstew91
11.759534835E12 04 October 2025
Do not buy
I’ve been using this for a few days now and my lips have become more chapped and dried out. This product does not work and has only made things worse.
Originaly posted on laroche-posay.ca
Reply from CCC 13 April 2024
Hi there! Thank you for your review on Cicaplast Levres. We are sorry to hear that the Cicaplast Levres did not meet your expectations. We are happy to show you some tips and tricks for applications. Feel free to connect with one of our Online Live Chat Skin Care Experts at your convenience. We are available Monday to Friday from 9 AM to 9 PM EST and on Saturday and Sunday from 12 PM to 8 PM EST. We look forward to assisting you! Take Care, La Roche-Posay Canada
Kiri
11.713032701E12 13 April 2024
Leaves a weird white slimy film on your lips
Left a weird film on my lips. I wanted to love it, because I heard great reviews, I purchased it, and after using, a couple hours later, I noticed I was getting what I would describe as mouth boogers. My lips had a weird slimy film on it that I kept accidentally getting into my mouth. It wasn’t until I discontinued the product that I realized, the weird lip slimy thing was coming from this product.
Originaly posted on laroche-posay.ca
Reply from CCC 13 April 2024
Hi there! Thank you for your review on Cicaplast Levres. We are sorry to hear that the Cicaplast Levres did not meet your expectations. We are happy to show you some tips and tricks for applications. Feel free to connect with one of our Online Live Chat Skin Care Experts at your convenience. We are available Monday to Friday from 9 AM to 9 PM EST and on Saturday and Sunday from 12 PM to 8 PM EST. We look forward to assisting you! Take Care, La Roche-Posay Canada
michellew286
51.712059226E12 02 April 2024
Dry lips have no fear! La Roche Posay is here
[This review was collected as part of a promotion.] Best lip balm. Love all this la Roche posay this did not disappoint. It was long lasting and added a hint of shine! I’m out of my tube and will def order another one or three
Originaly posted on influenster.com
Lisaak
31.772436812E12 02 March 2026
It’s ok
It’s just ok. I don’t find it particularly moisturizing or long lasting. I have used better. I won’t repurchase
Originaly posted on laroche-posay.us
Reply from Consumer Care Center 19 March 2024
Hello! Thank you for giving Cicaplast Lips Hydration Restore Lip Balm a try. We are sorry to hear this product did not give you the results that you were expecting. We appreciate your feedback because the opinion of our consumer are important to us. We assure you that we will be passing your comments along to the rest of our team. We hope you continue to explore our products in the future!
Laurisa
51.711985412E12 01 April 2024
Saved my lips!
Love this product. Simple and effective for repairing and restoring dry lips. Can’t live without this!
Originaly posted on laroche-posay.ca
Jen H
51.772436829E12 02 March 2026
Impressed after a month!
As a person who struggles with lip picking, I’ve been on the search for a balm that lasts and actually benefits my naturally dry lips. So far I have really enjoyed this balm. I am trying it in tandem with a couple other brands, and I do notice that my lips feel much smoother after a few hours of using this product. It’s comfortable and doesn’t stay overly gooey on your lips. So far so good.
Originaly posted on laroche-posay.us
CICAPLAST LIPS 7.5ML Product code : 30106659
La Roche Posay - CICAPLAST
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