Ratings & Reviews
Francesca123
11.780387498E12 02 June 2026
Why change perfection?
Hugely disappointed at the formula change. I would have paid double the price for the old one but I will not purchase this new one again and tempted to chuck it despite it being 400ml. Greasy, sits on skin taking ages to sink in and most importantly doesn’t help my psoriasis like the old
one did. They’ve taken a moisturiser that sinks in immediately and heals skin, to change it for a greasy irritating one.
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 02 June 2026
We understand how disappointing it may be when a product you enjoyed is no longer available. We value your feedback and will be sure to pass it along to our product development team for consideration in future products. If you would like further support, please contact us via our contact form [https://www.laroche-posay.co.uk/en_GB/customer-service-contact-us.html] or call us on [08000556822] Mon-Fri, 9am-5pm.
Hattie
11.780298173E12 01 June 2026
So disappointed
This new formula is rubbish. The old one essentially completely cured my eczema. It’s been fantastic for the last few years. This new formula just isn’t working and my eczema has come back over the last few days. It has taken me years and years to find something that works for me and it’s been worth it up til now to pay more than an average moisturiser as my skin has been beautiful. This balm is really difficult to get out of the pump tube I have to open it to squeeze it out and it leaves me skin feeling a bit greasy but does not improve my skin barrier like the old formula did I’m actually devastated that I’m going to have to start from square one again. Why change something that was perfect?
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 01 June 2026
We are sorry to hear you are unsatisfied, your feedback is valuable to us and will certainly pass it on to our Product Development team. If you would like further support, please contact us via our contact form [https://www.laroche-posay.co.uk/en_GB/customer-service-contact-us.html] or call us on [08000556822] Mon-Fri, 9am-5pm.
Unikornisfos
41.78000934E12 29 May 2026
Not for under makeup - but otherwise, decent.
Honestly I don't think it't as bad as people say it is. I can't speak for the old formula, but this didn't irritate my sensitve skin AT ALL. I would say its a good mix of hydrating but occlusive. The only downside is that it can pill on skin, especially if you overapply it.
Originaly posted on laroche-posay.co.uk
Maya783
11.779896518E12 27 May 2026
Horrible new formula
Horrible new formula why would you change something that was working the old one was great healed my skin and was the only reliable cream I would buy loads off and stock up on now I’ve got nothing to use on my eczema why change a great formula bring back the old one you’ve let a lot of customers down with this
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 27 May 2026
We are sorry to hear you are unsatisfied, your feedback is valuable to us and will certainly pass it on to our Product Development team. If you would like further support, please contact us via our contact form [https://www.laroche-posay.co.uk/en_GB/customer-service-contact-us.html] or call us on [08000556822] Mon-Fri, 9am-5pm.
Anne123
11.779896433E12 27 May 2026
Never buying cream again
I bought this cream for my son who suffers from severe eczema and itchiness.. after a day of using it both my children started to get an allergic reaction from it. Both of them had some red dots all over their skin. I will no longer use cream on my children and never buy it again. They are both recovering but im so disappointed as i bought it as a result of various testimonies I saw about it online
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 27 May 2026
We were very sorry to hear of your experience after using our La Roche Posay LIPIKAR Balm AP+Max. We would like to look into this further for you, please contact us via our contact form [https://www.laroche-posay.co.uk/en_GB/customer-service-contact-us.html] or call us on [08000556822] Mon-Fri, 9am-5pm.
FranManon
31.779426008E12 22 May 2026
contenant mal adapté au produit
Le produit est très bon mais il est bien épais et c'est très difficile de le sortir du contenant 400ml qui fonctionne avec une pompe
Originaly posted on Sampler
Reply from BEC 20 May 2026
Merci pour vos commentaires sur notre Lipikar Baume AP+Max. Nous sommes désolés d'apprendre que vous n'avez pas pu profiter correctement de votre produit en raison des difficultés liées à l'emballage. C'est uniquement grâce aux commentaires de clients fidèles que nous pouvons continuer à améliorer nos produits. Nous nous assurerons de transmettre vos commentaires à notre équipe pour examen. Si vous souhaitez obtenir de l'aide concernant votre achat ou pour choisir un produit plus adapté, n'hésitez pas à discuter directement avec un Expert en Soins de la Peau sur notre site web. Merci encore d'avoir partagé vos impressions.
Tellusmore
21.779792645E12 26 May 2026
Confused about the change
Please provide consumer information about what exactly has changed from the old formula to the new one. In real terms we can all understand, not spicy technical language.
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 20 May 2026
We were very sorry to hear of your experience after using one of our products. We would like to look into this further for you. Please contact us via our contact form and we can support you further via email.
A-M Les
51.779426007E12 22 May 2026
Excellent
[Cet avis a été recueilli dans le cadre d’une promotion.] Rend ma peau souple et confortable, moins de desquamation
Originaly posted on Sampler
Mel0
51.779426007E12 22 May 2026
Soulagement immédiat!
[Cet avis a été recueilli dans le cadre d’une promotion.] Très bon produit. Première utilisation. Je ne suis pas déçue.
Originaly posted on Sampler
Stephanie11111
51.778994006E12 17 May 2026
Effective and trusted brand
Using this Laroche posey product was a great decision for my skin
Originaly posted on Sampler
Efc17
11.779792662E12 26 May 2026
Awful new formula
Why would you change the old formula that worked well for so many people people? I relied on the old product which was amazing for eczema prone skin. So disappointed and will not be buying again it’s awful
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 08 May 2026
We understand how disappointing it may be when a product you enjoyed is no longer available. We value your feedback and will be sure to pass it along to our product development team for consideration in future products. If you would like further support, please contact us via our contact [https://www.laroche-posay.co.uk/en_GB/customer-service-contact-us.html] or call us on [08000556822] Mon-Fri, 9am-5pm.
SHAH
11.779792692E12 26 May 2026
Disappointed With The New Formula
I’m really disappointed with the change from La Roche-Posay Lipikar Baume AP+M to the new AP+Max version.
The old AP+M worked so well for my skin. It actually helped repair my skin barrier, reduced dryness and kept my eczema under control. It absorbed properly and felt nourishing without being greasy, which made it easy to use every day.
This new AP+Max one just isn’t the same. It doesn’t seem to repair my skin at all and doesn’t help with flare-ups like the old one did. My skin doesn’t feel any better using it.
Even though it’s lighter, it somehow feels more greasy on my skin. It kind of sits on top and leaves an oily layer instead of absorbing properly, which makes it uncomfortable to wear.
Overall it just feels like a downgrade. The AP+M actually worked and improved my skin, whereas this one doesn’t do much at all. Really unhappy with the change and wish they hadn’t replaced the original.
Originaly posted on laroche-posay.co.uk
domine
31.77698133E12 23 April 2026
Parents beware!
This cream works fine but beware it may stings when put over very dry, eczema or irritated spots. I assumed since it says suitable for babies that the cream would not hurt, but it made my one year old cry in pain most of times i tried it… will be switching back to aquaphor which does not hurt.
Originaly posted on Sampler
Reply from BEC 23 April 2026
We are sorry about your experience with Lipikar Baume AP+Max. We want to assist, therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
Shirls
11.775797207E12 10 April 2026
Horrible awful product! Shame on you guys!
(This review was collected as part of a promotion.) Horrible product. This made my skin break out and caused my eczema to flare. Why would you change the original?. I will be making viral videos how horrible this product is. You failed with this formula. Bring back the original now!!
Originaly posted on Sampler
Reply from BEC 09 April 2026
We are sorry about your experience with our Lipikar Baume AP+Max. We want to help in the best way we can. Therefore, we have forwarded your comments to our team for further assistance. We will be in touch with you shortly.
lisemarie
51.775710808E12 09 April 2026
excellent result
excellent - this is the product I had been looking for .
Originaly posted on Sampler
LindaV
51.775624407E12 08 April 2026
Total relief for itchy skin
This product is one of the best body lotions I have ever used. I always get dry skin in our Canadian winters and this product moisturizes and keep my skin from getting itchy.
I am prone to eczema so always looking for products that work for sensitive skin. This product does the trick. Well worth using!
Originaly posted on Sampler
Dumxy
51.77463542E12 27 March 2026
This product is very good for my face
Hydrating for 24 hours , glowing skin I will always recommend this product
Originaly posted on laroche-posay.co.uk
Lalalottier
51.766485177E12 23 December 2025
Game changing cream
8 years ago I had a double mastectomy and on one side I had radiotherapy. Ever since I’ve had very very very itchy skin and waves of blisters. Mix that with a latex allergy (latex is in a lot of underwear), it’s safe to say it’s driven me mad. I’ve tried a lot of creams. Recently I bought this. And it’s a game changer. It’s still early days. But for the time in 8 years, my skin has been calm for a week now. The itching has dissipated by like 90% I’d say. I’m so chuffed.
Originaly posted on laroche-posay.co.uk
Reply from community team 23 December 2025
Thanks so much for your review on our products, its great to hear you are enjoying and its working for you! have a great day!
podi1984
51.758564456E12 22 September 2025
Brilliant for antifungal issues like ringworm
My child has suffered with a bout of Ringworm lately from rugby in his hair and this is the only cream i have found to clear it up! you can see the redness disappear within 2-3 days its amazing!!! Better than any over the counter creams by far!
Originaly posted on laroche-posay.co.uk
Reply from brand community expert 21 July 2025
Hi there, thank you for taking the time to share your review. We are pleased to hear you found this brilliant
ThimasE71
51.735291225E12 27 December 2024
Soothes my irritated skin
I am really enjoying using this Lipikar AP +M cream. The skin on my shoulders and tops of my legs can become irritable. This cream has such a lovely soothing effect on it and helps to stop that itchy feeling. It coats my skin in a silky layer thar gives my skin a nice glow to it. It almost feels like a protective layer is on my skin.
Although it looks thick it's easy to rub into my skin. It's dermatologically tested and is suitable for sensitive skin, even newborns. It's formulated for dry skin and can provide up to 48 hours of hydration. The AP +M is the technology that is used in this cream to rebalanced skin to stop dry skin from flaring up.
I love that it's fragrance free to.
Originaly posted on laroche-posay.co.uk
Reply from community team 27 December 2024
hi there! thank you for this amazing detailed feedback! we are so happy to hear that you enjoy using the lipikar AP + M cream
Rabee
11.698867414E12 01 November 2023
Very disappointed as a first time user!
I bought this Lipikar Baum AP+M, I just got it delivered today literary and this is what I see...the packaging of the product looks different, the colour and design on the outside of the pack is different which okay as it is still the same product as ut says in the description However, the cap of the baum seems like its not its original cap! It doesn't even look the same as it shows in the pictures! This is very shocking and disappointing! It seems like this product was used by someone before and it was returned with the cap broken and now they attached cap somehow to resell it!! Seriously they shouldn't do this! I'm returning this, I'm not using a product thats damaged! I don't want to ruin my skin even more! who knows what kind of bacteria was spread in there! Not taking the risk!
Originaly posted on laroche-posay.co.uk
Bianca22
51.695220336E12 20 September 2023
Best cream
In my opinion, this is the best body cream! Leaves the skin hydrated and it is non-greasy. This product is beyond amazing!!! 💙
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 20 September 2023
Hi there, Thank you for sharing your great feedback with us. We are so pleased to hear that your skin is left feeling hydrated after use.
Tash77
51.690283271E12 25 July 2023
My skin is so soft
I bought this to try as I often get dry legs which get flakey with the lack of moisture. This is such a great cream, it’s consistency is not too thick and easily absorbs into the skin. My skin is left feeling soft and hydrated all day ! I would definitely buy the full size now especially as great for sensitive skin and my children suffer from Eczema and it’s had great reviews for this too !
Originaly posted on laroche-posay.co.uk
Reply from Community 25 July 2023
Hi there, Thank you for sharing your great feedback with us. We are so pleased to hear that you are enjoying using this product and that it suits your skin perfectly.
Lizm123
51.690212258E12 24 July 2023
Lipikar
So pleased I brought this! One of a kind moisturiser. Wonderfully thick hydrating cream but spreads so well so you don’t need much! Absorbs fast and leaves the skin dewy and nourished!
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 24 July 2023
Hi there, Thank you for taking the time to share your great feedback with us. We are so pleased to hear that you enjoy using this product.
Hehe
51.683714003E12 10 May 2023
Lipikar baulme
Been using this for my face flare ups eczema and v v dry skin
Been amazing and use the tolereine products to
One thing is could you tell me if safe for under eye and lids please as they flare up to
Originaly posted on laroche-posay.co.uk
Reply from Community 10 May 2023
Hello! thank you for your review, we are so pleased to hear you enjoy our products
Mar987
51.685007297E12 25 May 2023
Can't do without it
Very moisturising and soothing, use it on my face and body and i love it
My skin is calm, no longer very dry or itchy
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 21 April 2023
Hi There, We are so pleased to hear that this product works so well for your skin and that your skin is soothed and hydrated after use.
JosWils
51.680116093E12 29 March 2023
Best Product
I always use this every time I get out the shower, it leaves my skin feeling and looking well moisturised. I suffer with keratosis pilaris and this has helped me so much to reduce the dry bumps I have. I also use this on my face during the winter as I get very dry skin and this is perfect for that too!!
Originaly posted on laroche-posay.co.uk
Reply from Community Brand Expert 29 March 2023
Hi there, thank you for your feedback we so pleased you have had such great results from this product.
LIPIKAR BALM AP+MAX 400ml Product code : 3337875930239
La Roche Posay - LIPIKAR
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