Ratings & Reviews
Danni111
51.767663489E12 06 January 2026
Beyond expectations
I used to thought toner is useless, I only bought this to meet the minimum requirement to apply discount. But since I used this product I feel the difference even within 3days. My skin is brighter than before visibly and the makeup stays longer on my face. Definitely recommend it!
Originaly posted on laroche-posay.ca
Zhanna
51.767663498E12 06 January 2026
balance 👍🏻
My skin often suffers from allergic and nervous rashes, redness, and dryness. This toner perfectly soothes and prepares my skin for further care. It solves all my skin problems, not drying! 👍🏻👍🏻👍🏻
Originaly posted on laroche-posay.ca
Maria 123
51.759188833E12 30 September 2025
Good for dry skin.
My skin looks radiant and feels very smooth. The lotion absorbs very fast.
Originaly posted on laroche-posay.ca
Karen J
51.753765203E12 29 July 2025
Love it!
I love this as my toner! I’m sensitive and it doesn’t bother me
Originaly posted on laroche-posay.ca
JB99
11.765504893E12 12 December 2025
Not for sensitive skin
0/5 Burnt my skin, I now have rashes around my eyes. There should be not be ANY fragrance in sensitive skin products.
Originaly posted on laroche-posay.ca
Reply from BEC 20 March 2025
Hi there! We are sorry about your experience with your Physiological Soothing Lotion. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
Kyla
51.752771699E12 17 July 2025
Love
I have very sensitive skin with eczema on my face. This is so soothing and calming even when my skin is very sore and irritated
Originaly posted on laroche-posay.co.uk
OlyaM
51.733637604E12 08 December 2024
This Lotion is perfect
This Lotion is perfect. I have a dry sensitive skin and always start daily skin care with the lotion (tonic) and I was impressed the immediate softness of my skin after using this product.
Originaly posted on laroche-posay.ca
Giaforza
51.725030906E12 30 August 2024
Magical
This soothing lotion is the best i have tried , leaves my skin feeling so hydrated ….
Originaly posted on laroche-posay.ca
Indra
51.722850833E12 05 August 2024
Best soothing lotion of all time
I've been using this product since 2018, and I must say that it is the best of all time. i have tried different brands and types toners several times, but I have never found the same quality as this product. It Is definitely, my all time favourite and must-have product. Love this product so much.
Originaly posted on laroche-posay.co.uk
Reply from Brand Community Expert 21 March 2024
Hi Indra, Thank you so much for taking the time to share your reviews. So Pleased to hear your results
BriBri
21.71155522E12 27 March 2024
Caused a major breakout :(
I’m really sad to find out this has fragrance in it. I switched my skincare all over to La Roche Posay, and wanted a daily toner so I chose this one. I think it’s the culprit of the worst breakout I’ve had in years. I have acne all over my forehead and cheeks, as if I’m back to having my teenage skin. I’m really upset and disappointed. I have very sensitive skin and have been told that this is the best brand.
Originaly posted on laroche-posay.ca
Cocoboo
11.69963389E12 10 November 2023
Made my acne worst and skin burning
This toner had a bad reaction on my skin made my acne worst and my skin burning I would not say this is for sensitive skin .
Originaly posted on laroche-posay.co.uk
Cocoboo
11.711013141E12 21 March 2024
Made my skin worst
Terrible toner made my acne worst and burning feeling on skin waste of money
Originaly posted on laroche-posay.co.uk
Marialis
51.699914137E12 13 November 2023
Meilleur tonique du monde. Vraiment apaisante
Ça fait trois ans que j'utilise ce tonique et je l'adore. Les toniques normaux sont très agressif pour moi et je n'ai jamais eu la chance de trouver un bon tonique, celui de Laroche-Posay est le meilleur dans le monde pour tout le temps. Il est doux, il sens bon, c'est agréable et peux l'utiliser sur mes lèvres et mes yeux. 100% recommandé
Originaly posted on laroche-posay.ca
Nina
51.681783811E12 18 April 2023
Good
It is easy to dry and gives a fresh look after using facial wash.
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay 18 April 2023
Hi Nina, We're so pleased to hear your feedback for our Soothing Lotion For Sensitive Skin. Thank you for sharing! Best wishes, La Roche-Posay AU/NZ
Alinutza
51.679390819E12 21 March 2023
Soothing lotion
I start to use this lotion to clean my face it is a nice lotion which leave my skin feels more tobe and softer, pores looks tighter and it leave my skin feeling beautiful and more soft.
It hVe a big Point because doesn't contains soap, alcohol or colorant.
Originaly posted on laroche-posay.co.uk
Reply from Brand community expert 21 March 2023
Hi Alina, thank you for sharing your review on the soothing lotion. So pleased to hear that you are enjoying this your skin is looking smooth! :)
Josie W
51.668521649E12 15 November 2022
Great toner
I absolutely love this toner, it leaves my skin feeling refreshed and not tight like other toners I’ve used. It smells devine and a little goes a long way
Originaly posted on laroche-posay.co.uk
Reply from community management expert 15 November 2022
We are so pleased that you love our Soothing Lotion, thank you for sharing your feedback with us.
Kayla335
31.702233171E12 10 December 2023
Wish this was fragrance free
I bought this a few weeks ago because I have really sensitive skin. I didn’t realize it had fragrance in it until I received it and decided to give it a try anyways. Sadly it irritated my skin, made it feel super tight and broke me out :(
Originaly posted on laroche-posay.ca
Reply from CCC 27 September 2022
Hi Kayla, Thank you for your review of Physiological Soothing Lotion. We are sorry to hear you were unaware of the inclusion of fragrance in this formulation. We are happy to share that any fragrance used by La Roche-Posay is hypoallergenic, and all products are tested on individuals with atopic skin. We believe in ingredient transparency which is why the complete ingredients lists can be found under the Ingredients tab on our website as well as directly on the product packaging. We would love the opportunity to speak with your further as skin tightness and breakouts are outside of the expected skin responses to this product. Please contact us at your convenience at 1-888-577-5226, we are open 9am-5pm EST from Monday to Friday. We hope that you can feel confident trusting La Roche-Posay products to care for your unique skin needs and preferences. Take Care, La Roche-Posay Canada
Raee
11.665981578E12 17 October 2022
hypoallergenic means little- stop using fragrance
seriously - rule number one for sensitive skin is NO FRAGRANCE in products. I react to "hypoallergenic" products as much as any others, I tried this anyway but no surprise, it IS irritating
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay 17 October 2022
Hi Raee, Thank you for sharing your honest thoughts. We value all customer feedback and are very sorry to hear of unsatisfactory experience. As La Roche-Posay is designed for sensitive skin, we would like to speak with you further to discuss at your earliest convenience. Our Customer Care team can be reached on 1300 101 411 (open 7am-5pm AEST, Mon-Sat). Best wishes, La Roche-Posay AU/NZ
Flowers73
51.662018335E12 01 September 2022
Soothing and not drying
I have just finished my first bottle and will be purchasing again. I previously used effaclar clarifying lotion. I find this less drying yet I don’t feel compromised in my anti blemish routine. I have menopausal hormonal breakouts. Not bad breakouts but the effaclar range helps that. I use this after the effaclar cleansing gel and before Duo moisturiser.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 01 September 2022
Hi, thanks for reviewing the Soothing Lotion. We're pleased to hear this has helps to soothe your skin and compliments your skincare routine alongside the Effaclar products!
Christina S
51.646719205E12 08 March 2022
Definitely soothing
I quite enjoy this product. It is soothing and I feel it’s also hydrating. I put this in a mister to mist on my face.
Originaly posted on laroche-posay.ca
Lelliii
51.646580413E12 06 March 2022
Amazing
I've been using this soothing lotion for around two months now and wow, it's one of the best I've used! It's non greasy which is perfect on my combination skin and is very lightweight and refreshing when applied to the skin! It's also helped soothe gradually areas of redness I have so is definitely I product I will be repurchasing when I finish it!
Originaly posted on laroche-posay.co.uk
Reply from LaRoche Posay Community Expert 06 March 2022
Hi there, Thank you for your review on the Soothing Lotion we are glad you found our product refreshing and soothing !
Lizm123
51.646142073E12 01 March 2022
Soothing lotion
Very cooling soothing and refreshing! Nice to use after washing your face or even for a quick skin refresh during the day if it feels irritated.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 01 March 2022
Hi there, thanks for taking the time to review the Soothing Lotion. We're happy to hear it feels soothing and refreshing on the skin!
Deborah
51.641880806E12 11 January 2022
Anonymous
41.635311214E12 27 October 2021
Hydrate and no irritation, slightly fragrance
It feels great on skin, keeps my skin hydrated and no irritation on my skin. only issue I have is it is slightly fragrance. I am very sensitive to smell and have sensitive dry skin.
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay AU/NZ 27 October 2021
Thank you for reaching out and sharing your feedback on our Soothing Lotion, we really do appreciate it. With regards to fragrance, we can confirm that the fragrance selected is hypoallergenic in nature, meaning it doesn’t use the fragrance substances contained in the known allergenic group of fragrances called ‘Fragrance Mix’, and is of a minimal concentration. If you would prefer to avoid fragrance, our Toleriane and Lipikar ranges are fragrance free. Best wishes, La Roche-Posay
Wendy
51.636171907E12 06 November 2021
Gentle on my skin
I love this toner. I have sensitive skin and it's gentle on my skin
Originaly posted on laroche-posay.ca
Lynne
51.629867605E12 25 August 2021
Amazing
(This review was collected as part of a promotion.) Clean and fresh. A little goes a long way and makes your skin refreshed.
Originaly posted on laroche-posay.ca
TeresaR
31.659557088E12 03 August 2022
Trying it alone for soothing properties
Still giving it a chance. Using it alone without effeclar cleanser
Originaly posted on laroche-posay.ca
Tan2019
51.629827912E12 24 August 2021
Obsessed with this Toner
This toner is not only effective, but it’s gentle and one bottle will last you so long. I love love love the subtle scent, it’s very relaxing. This toner feels like it should be twice the price. Super luxe!
Originaly posted on laroche-posay.ca
sagwa
51.617512404E12 04 April 2021
subtle difference but sooo worth it
been using this for over a year now and love it so much. soooo gentle for my sensitive skin, keeps pores and oil under control too which is great. Great for an extra step in double cleansing after wearing makeup
Originaly posted on laroche-posay.ca
Vi Mason
51.751949002E12 08 July 2025
What a great product
I find this lotion so soothing on my sensitive face. I use it mostly after cleansing morning and evening and it leaves my skin feeling smooth and calm. It’s alcohol free and I love the cap which dispenses just the right amount to put on a cotton pad so no wasted product. Will purchase again. Love it.
Originaly posted on laroche-posay.ca
Dary001
41.616974208E12 29 March 2021
Awesomeee
Make my skin feel smooth and fresh. It does burn a little but after using 2 or 3 times your skin get use to it.
Originaly posted on laroche-posay.ca
Y.F.
51.612677603E12 07 February 2021
Best toner to balance sensitive skin
Best soothing and calming toner I’ve tried on the market! I’ve been using this toner for over 5 years. My go to!
Originaly posted on laroche-posay.ca
Hooo
11.616169103E12 19 March 2021
Disappointed
Please, remove PARFUM in it! Nobody needs it in sensitive skin! Also it costs much for FRAGRANCE! Very Disappointed! Will not recommend this product to anybody.
Originaly posted on laroche-posay.ca
Reply from Consumer Care 20 January 2021
Hi Hooo, Thank you for taking the time to share your feedback on our Physiological Soothing Lotion. Please let us assure you that any fragrance that we use at La Roche-Posay is hypoallergenic and suitable for sensitive skin. However, we understand that fragrance is highly personal and we are sorry that you did not enjoy the added hypoallergenic fragrance in our Physiological Soothing Lotion. La Roche-Posay strives to make products that are effective and pleasurable to use for our customers, and pleasing textures and scents play a role in that formulation process. We also listen to our customers needs and will be sure to keep your experience in mind moving forward. Take care, La Roche-Posay Canada
Vithunia
51.606024802E12 22 November 2020
Lisa07
51.61502181E12 06 March 2021
Great for Sensitive Skin
This toner is great for sensitive skin. Just love it.
Originaly posted on laroche-posay.ca
Felicia
51.615622278E12 13 March 2021
Big Difference-Lightweight-Glowing Skin
I bought this toner recently, and I was pleasantly surprised with the results. It gives my skin a nice glow, and my moisturizer and sunscreen go on much smoother and nicer onto my skin. I also noticed it reduced the oiliness of my skin and my skin looks much more supple. My acne topical cream can make my skin dry, so these results are encouraging! I saw other reviews commenting on the fragrance; however, I find the scent is quite subtle and you barely notice it, which is great because I don't like when a product's scent is overpowering. So, if you're worried about the fragrance, it is not overbearing at all.
Originaly posted on laroche-posay.ca
Anonymous
51.589047204E12 09 May 2020
Perfect Toner for Sensitive Skin
I am always hesitant when it comes to toner because they always give me rashes and tingly feeling. I am so desperate of finding a toner and I found this ! No scent, no alcohol, no tingly feeling, so red marks BUT IT HAS THIS COOLING AND REFRESHING EFFECT FOR ME. I have a very sensitive skin and I also have eczema. My skin can be extremely dry when a new product comes into play but this toner really surprised me beyond. So no more moving away from La Roche-Posay products.
Originaly posted on laroche-posay.ca
Girlwithsensitiveskin
51.579197372E12 16 January 2020
Product from heaven
The product is simple and nice, it doesn´t promise anything it cannot deliver and it can be used on skin that is damaged from Benzyolperoxide and salicylicacid, together with accutane. The product really helped me and it was nice to be able to use a toner, that didn´t leave my face looking like someone poured more acid over it and calmed down the swelling. It is a nice product, simple but good.
Originaly posted on laroche-posay.co.uk
Ceilidh
51.60100752E12 25 September 2020
Perfect Toner for Summer
I was looking for a replacement for my previous toner/soothing lotion and I was struggling to find something just right. That's where LA RochePosay's soothing lotion came in to save the day. Beyond the incredible price point, this toner is fantastic and completely worth trying if you are in the market for a new toner. I often have large red patches on my face that only go away with time or now with a quick swipe over with some of magical toner. I could not be happier with my purchase. 10 out of 10.
Originaly posted on laroche-posay.ca
Aprilyn
51.601007556E12 25 September 2020
Feel better
I stop using my other toner since I found and try of this toner just luv it how my face make smoother more I ordered different face care to try it for my sensitive skin
Originaly posted on laroche-posay.ca
Mikey
41.68566941E12 02 June 2023
Almost perfect!
This truly feels soothing, like a glass of water for the skin. If this was fragrance free it would be perfect! Please remove the fragrance since it isn't really needed.
Originaly posted on laroche-posay.ca
hanna
31.556485561E12 28 April 2019
Smells of Alcohol
I was recommended this brand by one beautician.I bought gel cleanser first- which I love! And then decided to try toner too.
It has a strong alcohol smell, but does not make skin irritated. When finish this bottle I think would either use something more natural and organic.
Originaly posted on laroche-posay.co.uk
SOOTHING TONER 200ML Product code : 3337872410321
La Roche Posay - TOLERIANE
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La Roche Posay - TOLERIANE
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