Ratings & Reviews
Diane L.
51.779339607E12 21 May 2026
Hydratation parfaite pour peau sensible
[Cet avis a été recueilli dans le cadre d’une promotion.] Je me cherchais une crème hydratante de base légère et non problématique pour mes pores, que je peux mettre sous un fond de teint sans que ça roule ou pèle et qui n’empire pas mes pores . Trouvé!
Originaly posted on Sampler
KBern
41.779339607E12 21 May 2026
Good product, packaging not s9 goid
Product is great, packaging not so much. When pump stops working, there is still a couple weeks of product left in the bottom. Saw off the top! A squeeze tube would be a much better option.
Originaly posted on Sampler
Hycintha
51.778648407E12 13 May 2026
Crème rosace
Texture légère qui cache bien les rougeurs. Bien appréciée Merci
Originaly posted on Sampler
kvkv
11.778648407E12 13 May 2026
Not helpful if you have texture on your skin
This settles into every single area with texture of any kind and makes you look like you're caked with product.
Originaly posted on Sampler
Reply from BEC 12 May 2026
Thanks for reaching out to La Roche Posay. We're sorry to hear you're not completely satisfied with our Toleriane Rosaliac AR 40ml. Formulated to prevent flare-ups and soothe discomfort, Toleriane Rosaliac AR leverages color-correcting green pigments to mask redness and flushing. This fragrance-free, non-oily treatment is fast-absorbing and non-comedogenic. If you would like assistance with your purchase or with choosing a more suitable product, we encourage you to go to our website and chat directly with a Skin Care Specialist. Thanks again for sharing your feedback.
CarissaK
21.777323189E12 27 April 2026
Not Great...
I bought this to help with my rosacea and I was disappointed. It leaves a chalky film on the skin, and it doesn't really moisturize or soothe at all. The Toleriane Rosaliac is much effective at actually calming rosacea down.
Originaly posted on Sampler
Reply from BEC 27 April 2026
We are sorry about your experience with Toleriane Rosaliac AR 40ml. We want to assist, therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
Nades1707
51.776747606E12 21 April 2026
Superbe!
je ne comprends pas les commentaires negatifs. Cette crème est un traitement, pas une base de maquillage. À porter la nuit de préférence ou le jour sans rien d'autre par dessus. Elle fait des miracles! Elle a apaisé mes rougeurs de 50% au moins et ce en 24 heures
Originaly posted on Sampler
Loulse
11.773067882E12 09 March 2026
ROugeurs après 4 applications
Après 2 jours le peu de Rosacee s’est exacerbée, j’en ai eu partout dans le visage et ça chauffait, visite d’urgence en privé chez le dermatologue $$$, Presriptions d’antibiotiques et 2 crèmes $$.
Quand je lis sur d’autres site , il semble avoir 8 produits pouvant créer ces problèmes
Originaly posted on Sampler
Reply from BEC 09 March 2026
Nous sommes vraiment désolés d'apprendre que vous avez eu ce type de réaction à notre Toleriane Rosaliac AR 40ml. Bien que nous fassions tous les efforts possibles pour fournir des produits de la plus haute qualité, nous reconnaissons qu'il arrive que certaines personnes trouvent qu'un article particulier n'est pas compatible avec leur peau. Nous sommes heureux de voir que le problème a déjà été traité par l'un de nos agents. Vous pouvez répondre au courrier électronique initial si vous avez encore des questions ou des préoccupations.
Jiue
51.772863205E12 07 March 2026
Extraordinaire
[Cet avis a été recueilli dans le cadre d’une promotion.] J'ai retrouvé une belle beau avec mes taches de rousseur malgré mon rosacée
Originaly posted on Sampler
Dev23
51.771479538E12 19 February 2026
Good value
Awesome cleanser - cost effective and super gentle. Recommended.
Originaly posted on larocheposay-au.com
Reply from SkinCeuticals 19 February 2026
Thank you for sharing. We're delighted to hear your feedback! Best wishes, La Roche-Posay AU/NZ
Will Esden
11.777206767E12 26 April 2026
La-Roche-Posay - Toleriane Rosaliac AR Concentrate
Am not getting on with this combined moisturiser and treatment. It leaves a chalky covering that does not look great and I'm worried that my skin does not feel hydrated.
I've always benefited from LRP products until now. I note there have been other complainers...
Originaly posted on laroche-posay.co.uk
Emzie
51.772125858E12 26 February 2026
The best out there for redness
I’ve tried numerous products to help with my rosacea and this is by far the best. It is smooth, gentle on skin, hides redness and has given me beautiful looking skin. A youthful glow. Recommend all day.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 26 February 2026
hi there, Thank you for taking the time to share your wonderful feedback with us on our Toleriane Rosaliac AR Concentrate for Dry, Redness-Prone Skin. We are so pleased to hear that your skin was left glowing after use.
HT123
31.768975205E12 21 January 2026
Little disappointed
It does keep my face moisturized and reduced the redness a bit, but it does leave a chalky film as if I were wearing makeup. Probably won’t buy again.
Originaly posted on laroche-posay.ca
Reply from BEC 20 January 2026
Thanks for reaching out to La Roche Posay! We're sorry to hear you're not completely satisfied with our Toleriane Rosaliac AR 40ml. If you would like assistance with your purchase or with choosing a more suitable product, we encourage you to go to our website and chat with a Skin Care Expert. We are available Monday to Friday from 10 AM to 9 PM EST and on Saturday and Sunday from 12 PM to 8 PM EST. We look forward to assisting you!
Crlynhn
51.768716006E12 18 January 2026
Took some trial and error but now I love it. Great
This product has profoundly improved my rosacea in only 3 weeks. This product works best for me if I smoothly spread it on my skin but don’t rub it in all the way, then I go do something for about 5 minutes and come back and finish my makeup routine. If I try to run it in completely it pills and flakes, but if I wait it absorbs into my skin and leaves a really even finish. I use a bit of luminating powder after to set it. I’ve been getting compliments on my skin.
Originaly posted on laroche-posay.ca
Slavi
41.768197606E12 12 January 2026
Great product for rosacea prone skin
I've had such problems finding something that works, so when a friend gave me this to try, I was blown away. It really does wonders for my skin. My only complaint may be that it's more of a concealer than a moisturizer. That said, I use the mositurizer in the same line and together they're a great combo. Will use this a bit longer to make sure my face doesn't "get used to it" and just go red again, but so far so good!
Originaly posted on laroche-posay.ca
Bindi
21.767743203E12 06 January 2026
Wipes off brown ?
Recently noticed this goes on green to freshly cleaned skin. As expected. But wipes off brown before moisturiser or foundation applied. Strange. Don’t know if this is normal or oxidising on contact with skin
Originaly posted on larocheposay-au.com
Miamcg
51.76955853E12 28 January 2026
Effective for redness and dry skin.
Love it. Visibly reduces my rosacea redness on nose and cheeks . Is actually a very nourishing moisturiser for my dry skin as well. It’s a light lotion consistency so I thought I’d need to add a rich emollient on top, but it’s surprisingly moisturising.
Originaly posted on larocheposay-au.com
Dumfris
51.766815208E12 27 December 2025
Rosace
[Cet avis a été recueilli dans le cadre d’une promotion.] Amélioration visible même au niveau de la couperose
Originaly posted on laroche-posay.ca
Anonymous
51.765692008E12 14 December 2025
Je l'adore
[Cet avis a été recueilli dans le cadre d’une promotion.] J'adore, moi qui a une peau tres sensible a tout ce produit est juste parfait et ca diminuer mes rougeurs au visage
Originaly posted on laroche-posay.ca
Joanne71
51.765173604E12 08 December 2025
Efficace
J’utilise depuis longtemps, aide a contrôler les rougeurs
Originaly posted on laroche-posay.ca
Framboise
51.764828004E12 04 December 2025
Excellent produit
[Cet avis a été recueilli dans le cadre d’une promotion.] Parfait pour les petites rougeurs sur ma peau sensible et déshydratée.
Couvre bien tout en hydratant ma peau.
Originaly posted on laroche-posay.ca
ariaaria
51.777206805E12 26 April 2026
The only thing that has ever worked for my rosacea
This is my favorite skincare product ever. It work like magic on my rosacea.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 13 November 2025
Hi there, Thank you for taking the time to share your wonderful feedback with us on our Toleriane Rosaliac AR Concentrate for Dry, Redness-Prone Skin.
Suze
21.762283752E12 04 November 2025
Uneconomical
I was getting used to these cream and was pleased either the results but like other posters do not like the packaging. You cannot see how much is left. I only used one pump sometimes twice and sometimes just once. It ran out about one month.
Age Correct UV protection has a similar pump but lasts far longer.
I prefer tubes which are also lighter for travel.
Originaly posted on laroche-posay.co.uk
Dissatisfied dry face
11.777248401E12 27 April 2026
Bring back the old formula.
The new version of Rosaliac AR is horrible. It gets clogged in any dry skin and has a very white residue, is not hydrating at all. The old formula Rosaliac AR intense was fantastic, very hydrating which lasted 2 days or more and felt extremely moisturising. Very disappointed with the change.
Originaly posted on larocheposay-au.com
ko.brien
41.758671181E12 24 September 2025
Awesome product... wasteful packaging.
I have been using this product for a year or so, I love everything about... except the packaging, so much waste! I don't wear makeup daily, but this tones down redness so much that it looks like I am wearing makeup. It would be much preferred if this came in a tube that I could cut the end off and scoop the rest of the product out.
Originaly posted on larocheposay-au.com
GingerS
51.756976406E12 04 September 2025
Very Good cream to reduce redness
I use this cream after a serum and really does help. I feel like my skin has been better since using it. Helps even my tone on days I don't want to wear makeup too :)
Originaly posted on laroche-posay.co.uk
Reply from brand community expert 04 September 2025
Hi there! Thank you for your wonderful feedback on our Toleriane Rosaliac AR Concentrate for Dry, Redness-Prone Skin. We are so pleased to hear that it has helped to reduce your redness and improve your skin's tone, making you feel more confident even without makeup!
Rubis
21.759189113E12 30 September 2025
Décevant
[Cet avis a été recueilli dans le cadre d’une promotion.] Je ne vois pas de différence i.e moins de rougeurs
Originaly posted on laroche-posay.ca
Reply from BEC 25 August 2025
Merci de nous avoir contactés La Roche Posay! Nous sommes désolés d'apprendre que vous n'êtes pas entièrement satisfait avec notre Toleriane Rosaliac AR - 40ml! Si vous avez besoin d'aide avec votre achat ou pour choisir un produit plus adapté, nous vous encourageons à consulter notre site web et à discuter avec un Expert en Soins de la Peau via le chat. Nous sommes impatients de vous aider!
ant_in_wales
31.768569073E12 16 January 2026
Astonishingly Wasteful Packaging
Having a pump dispenser is very wasteful. Not only is not possible to recycle without pulling apart, it leaves nearly a third of the product unusable.
When my latest one stopped working, I pulled it apart and found over 12g still in there. I paid for this.
It's a very poor product from a sustainability perspective, so I tried to contact the board level director responsible for sustainability. Despite the grand claims on their website, I wasn't even allowed to email them to express my concerns about their wasteful practices.
Compare their packaging to that of the Olay container.
A poor and hypocritical effort from a major brand in 2025.
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 16 August 2025
We are very sorry to hear that you are unsatisfied with this product. Your feedback is valuable to us and will be shared with our Product Development team for future consideration. If you wish to discuss further details please email us at [email protected] or call us on 08000556822, Mon-Sat, 8am-8pm and Sun 8pm-3pm.
Colleen
11.770247606E12 04 February 2026
used this product for my red face and its terrible. leaves a chalky muk on my face and it flaky which looks terrible on my skin. it so expensive and a total waste of money... i shouldve look at the reviews before i bought it because others have had the same experience so it seems..
Originaly posted on larocheposay-au.com
DacLuc
51.752642004E12 16 July 2025
Diminution
[Cet avis a été recueilli dans le cadre d’une promotion.] Bonne diminution des rougeurs et inflammation. Très contente
Originaly posted on laroche-posay.ca
gavinb
21.752315367E12 12 July 2025
Reduces redness reasonably, leaves white residue
I have red (rosacea) sensitive skin. This does help reduce the appearance of the redness, but it leaves a white residue in places.
Originaly posted on larocheposay-au.com
Beni04
51.749272404E12 07 June 2025
Off to a great start
This is much easier to use and more hygienic than colour correcting concealer. Very subtle, goes on smoothly, and I only need a little.
Originaly posted on laroche-posay.ca
heidi hassaan
11.748594962E12 30 May 2025
cakey unconsistent finish
I am really sad that la roche posay made this product with this horrible finish. it dries once applied to face and it is not smooth to apply evenly. it has a cakey finish and expensive for this bad quality
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 30 May 2025
Thank you for getting in touch about this, we really appreciate your feedback and we're sorry to hear of your experience with our product. Can you please contact us via our contact https://www.laroche-posay.co.uk/en_GB/customer-service-contact-us.html or call us on 0800 055 6822 Mon Sat, 8am-8pm and Sun 8pm-3pm.
Marjorie
31.747754777E12 20 May 2025
Contenant
J’adore le produit, mais je déteste le contenant. Assez pour changer de produit. J’ai l’impression de me faire voler parce que je peux pas vider le contenant .
Originaly posted on laroche-posay.ca
Reply from BEC 20 May 2025
Bonjour ! Merci pour vos commentaires sur notre produit Toleriane Rosaliac AR - 40ml. Nous sommes désolés d'apprendre que vous n'avez pas pu profiter de votre produit en raison des difficultés rencontrées avec l'emballage. C'est uniquement grâce aux commentaries de clients fidèles que nous pouvons continuer à améliorer nos produits. Nous nous ferons un plaisir de transmettre vos remarques à notre équipe pour examen.
Toto48
11.767090017E12 30 December 2025
Won't be a returning customer for this one
So disappointed with this new version of the rosaliac moisturiser. Loved the previous one, but this one does anything but glide onto the skin and then leaves a chalky residue. I don't need to look ghostly white/green while having my skin feel so dry anyway. I will not be repurchasing this formula.
Originaly posted on larocheposay-au.com
Reply from consumer care 22 May 2025
Hi Toto, Thank you for taking the time to leave your honest feedback. We understand your experience hasn't been positive and we’ll be sure to pass your experience along to the wider team. Should you wish to speak with us directly, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat) and a team member will gladly assist. Thank you again for contacting us with your thoughts. Best wishes, La Roche-Posay AU/NZ
Hay87
11.750464413E12 21 June 2025
Made my skin worse
I’ve been using this a few weeks now and thought it was something I was eating… Since using the cream, I have what looks like, worse rosacea and spots on my cheeks. Feels quite horrible, like I’m having an allergic reaction. Is it purging or is this a bad reaction?
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 05 May 2025
Thanks for sharing your feedback, sorry to hear about your experience Hay87. Send us a DM so that we can help you further x
Anno
11.745568941E12 25 April 2025
Waste of Money
I wish I hadn’t wasted my money on this product.
It’s doesn’t help with redness, it just hides it by leaving a horrible white cast on your face. It has a strange texture and made my skin feel tight. It doesn’t feel like a moisturiser and definitely didn’t feel hydrating. I suffer from dry skin and it made it look worse, my skin looked flaky and patchy.
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 25 April 2025
Hello, We are very sorry to hear this. Customer satisfaction is our main priority, therefore we would like to gather some more details and look into your issue further for you. In order for us to do so, can you please contact us on https://www.laroche-posay.co.uk/en_GB/customer-service-contact-us.html or call us on 0800 055 6822. We are available from Monday to Saturday 8AM - 8PM and Sunday 8AM - 3PM.
Devapi
11.744318593E12 10 April 2025
Non appréciés
[Cet avis a été recueilli dans le cadre d’une promotion.] Les produits ont amplifié mes problèmes de peau! Aurais bien aimé les retourner!
Originaly posted on laroche-posay.ca
Reply from La Roche-Posay CCC BEC 10 April 2025
Nous sommes désolés d'apprendre que vous avez eu cette réaction face à notre Toleriane Rosaliac AR 40ml. Nous vous avons déjà envoyé un courriel afin de recueillir plus d'information et ainsi pouvoir vous assister adéquatement. En attente de votre réponse. Merci et bonne journée!
Daisychain
41.745693973E12 26 April 2025
Good light product
I'm surprised there are so many negative reviews for this product. I've just finished my first bottle and am quite happy with it. I can't put 5 stars as it doesn't completely get rid of the redness on my cheeks, but it's the best coverage I've found so far that doesn't include piling on makeup. My morning regime is wash face, put on the Hyalu B5 serum and wait for it to dry. Then put on this Concentrate, then the "Toleriane Rosaliac AR SPF30 for dry, redness-prone skin", and I'm ready to face the day!
Originaly posted on laroche-posay.co.uk
Reply from brand community expert 20 March 2025
Hi there, thank you for taking the time to share your review on the Toleriane Rosaliac AR Concentrate for Dry, Redness-Prone Skin. So pleased to hear that you found this the best coverage for your face , helping to reduce redness :)
HayleyK88
51.742637279E12 22 March 2025
Best moisturiser on the market for rosacia !!
This is the best product I’ve found for rosacia and red skin flareups - and believe me I’ve tried them all! It glides on, leaves no residue, and makes my skin look flawless and refreshed. I love it!!
Originaly posted on laroche-posay.co.uk
Reply from brand community expert 18 March 2025
Hi there, thank you so much for taking the time to share your review on the Toleriane Rosaliac AR Concentrate for Dry, Redness-Prone Skin. So pleased you found this has helped with the redness :)
Adalyn
11.777248495E12 27 April 2026
Disappointed with the new Rosaliac serum
I suffer from Rosacea and have been using the original Rosaliac AR Intense serum for many years. The last time I tried to purchase it I was informed that it had been discontinued and replaced by a similar product which I decided to try. Unfortunately there is no comparison between the two products. The original serum glided over my skin leaving it feel hydrated, soft and smooth, it was an amazing product. The new product feels chalky and heavy and my skin does not feel hydrated after application and after a couple of hours my skin feels flaky and dry. I'm trying to find another Company that has the same or similar product to the original serum as it was an amazing product.
Originaly posted on larocheposay-au.com
Reply from consumer care 19 February 2025
Thank you so much for providing your feedback, Adalyn. We're so sorry to hear your experience with the new formula hasn't been positive and we’ll be sure to pass this along to the wider team. Should you wish to speak with us directly, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat) and a team member will gladly assist. Thank you again for contacting us with your thoughts. Best wishes, La Roche-Posay AU/NZ
MegD
11.738207809E12 30 January 2025
Waste of $ for rosacaea
Nope. I have rosacaea and the green tint is weird and unflattering on my Fitzpatrick type 3 skin. It also does nothing and is non existent by the end of the day. There are better products out there.
Originaly posted on larocheposay-au.com
Dissatisfying
11.737650709E12 23 January 2025
Very disappointed /Take it off shelf
This is a very very disappointing product it leaves flakes on your skin no matter how much you try rubbing it in looks like flakes of clay you have to wash it right off. It’s ridiculous I’m not sure they tested it before they put it on the market. Save your money and look for a different product.
Originaly posted on laroche-posay.ca
Reply from La Roche-Posay Consumer Care Centre 17 January 2025
Thank you for reaching out to La Roche-Posay and sharing some feedback with us on our Toleriane Rosaliac AR 40ml. We are sorry this product didn't meet your expectations. We appreciate you sharing your personal experience and will be forwarding your comments with others on our team. We hope you keep trying our products in the future!
KariBeau
51.737093603E12 17 January 2025
Efficacité
J'aime beaucoup.Laisse mon visage apaisé.Je l'applique après mes sérums en me concentrant sur mes joues qui sont rouges/ préménopause... En estompant légèrement sans trop frotter.Le pigment vert neutralise bien les rougeurs, c'est connu.Alors oui,je suis satisfaite.
Originaly posted on laroche-posay.ca
Anonymous
11.744904825E12 17 April 2025
the cream is full of chemicals
this cream does more harm to the skin than it helps. It contains a lot of chemicals! Definitely not recommending to anyone! I will never buy La Roche products again
Originaly posted on laroche-posay.co.uk
Natacha1987
11.747791632E12 21 May 2025
Ne recommande pas
Horrible, laisse des traces vertes, brûle , je n'aimes pas
Originaly posted on laroche-posay.ca
Reply from La Roche-Posay Consumer Care Centre 14 January 2025
Bonjour! Nous sommes désolés de votre expérience avec votre Toleriane Rosaliac AR 40ml. Nous voulons aider de la meilleure façon possible. Par conséquent, nous avons transmis vos commentaires au service approprié pour obtenir de l'aide. Un membre de notre équipe vous contactera prochainement.
MaryTardif
21.734975093E12 23 December 2024
Je l’aime pas
Il ne me fait pas pénétre mal laisse des traces vertes
Originaly posted on laroche-posay.ca
Reply from La Roche-Posay Consumer Care Centre 23 December 2024
Merci d'avoir contacté La Roche-Posay et de nous avoir fait part de vos commentaires sur notre Toleriane Rosaliac AR 40ml. Nous apprécions que vous partagiez votre expérience et transmettrons vos commentaires aux autres membres de notre équipe. Nous espérons que vous continuerez à essayer nos produits!
Laure Grant
51.733832005E12 10 December 2024
Curlette
51.733786104E12 09 December 2024
Doux, sans gras.
[Cet avis a été recueilli dans le cadre d’une promotion.] Une découverte que je ne laisserai pas . Pour ma peau mixte extra.
Originaly posted on laroche-posay.ca
Red1
11.732637762E12 26 November 2024
Dissappointing
Bought this product in the spring to cover redness from bouts of rosacea. Significant pilling with each attempt to use it. Would need to wash my face after applying, in order to strip this product off. I have made several attempts to use the Rosalia AR by patting it on, layering it with other la Roche possay products but the result is a complete mess for me. I wouldn't go out with this product on my face as it sits on the surface of my skin, pills and doesn't take away even mild redness.
Originaly posted on laroche-posay.ca
Reply from La Roche-Posay Consumer Care Centre 25 November 2024
Thank you for reaching out to La Roche-Posay and sharing some feedback with us on our Toleriane Rosaliac AR 40ml. We are sorry this product didn't meet your expectations. We appreciate you sharing your personal experience and will be forwarding your comments with others on our team. We hope you keep trying our products in the future!
KLeyl
51.750756558E12 24 June 2025
Love this product, it’s a life saver!
I can’t believe it has taken me most of my life to find a face cream that does not make me go bright red. This is the bomb and an absolutely beautiful cream to put on, it makes my face look fresh and normal, the cream isn’t greasy on your skin either. I no longer have to cover my face with concealer and foundation just to go out in public. Thank you.
Originaly posted on larocheposay-au.com
Reply from consumer care 12 November 2024
Hi Kleyl, We're so glad your skin has embraced our Toleriane AR Moisturiser. Thank you for taking the time to share your experience with us! Best wishes, La Roche-Posay AU/NZ
Judit19
51.733580184E12 07 December 2024
I love this product
It works very well for my ultra sensitive skin. It reduce shininess also.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 06 November 2024
Hi there, thank you for taking the time to review the Toleriane Rosaliac AR Concentrate. It's great to hear you enjoy using it and we appreciate your kind words!
MisssyM
41.731397284E12 12 November 2024
Really does calm redness
I tried this for red, irritated skin, it is greenish in colour and thick when applied. Once it settles into the skin you can actually see within minutes how much the redness calms down. I didn't think I'd be able to apply makeup over the top but surprisingly it accepted the makeup well. My skin didn't feel tight or sore like it was before applying this. Pleased so far!
Originaly posted on larocheposay-au.com
Reply from consumer care 12 November 2024
Thanks for sharing your amazing feedbac, Missy. It’s great to hear our Toleriane AR Moisturiser pairs well with your makeup routine. Best wishes, La Roche-Posay AU/NZ
WritingViolet
51.731397587E12 12 November 2024
Happy tears!
This girl cried literal happy tears. I was desperate to find something that worked that didn't require steroids and prescriptions and finally, I took the plunge and bought this. I spent months reading reviews and let me tell you, this feels like magic. My flare up was particularly bad this past week and after one application the redness was down, the bumps were soothed and the heat was gone! I am so glad I bought this. I'm set now.
Originaly posted on larocheposay-au.com
Reply from consumer care 12 November 2024
Thank you for sharing your amazing feedback! We're thrilled to hear you've found a new favourite in our Toleriane AR Moisturiser. We hope you continue to see such positive results! Best wishes, La Roche-Posay AU/NZ
Fifille
11.743727793E12 04 April 2025
Disappointed
I bought it as it's replacing apparently the Rosaliac rougeurs localisées. I am very disappointed. I prefer the previous one by far. The previous one was refreshing and covering well my couperose without leaving any green marks as soon as I add a moisturiser or foundation. I love La Roche Posay and been using the couperose products for years but unless you bring back the previous one, I will move to a different make as it's not what I want anymore
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 14 October 2024
Unfortunately, the Rosaliac AR Intense Localized Redness Serum is no longer available. We are continually developing and renewing our product ranges. We aim to provide our customers with the latest, most effective and innovative products which means that older products are occasionally removed from the market to make way for new products. Thank you for taking the time to share your thoughts with us.
AS21
51.742209448E12 17 March 2025
BEST PRODUCT
I don't know why there are so many negative comments about this product?! Honestly the best product i use it daily, I have seb hem under my nose and around my eyes which is always a bright red. I use this product and it gets rid of the redness, my self confidence has improved so much!! I hope they never change this because it's amazing!
Originaly posted on laroche-posay.co.uk
Reply from Brand community expert 14 October 2024
Hi there, thank you so much for taking the time to share your review on the Toleriane Rosaliac AR Concentrate for Dry, Redness-Prone Skin. So pleased to see your results and how it reduces you redness :)
Jennlaamers
11.728962046E12 15 October 2024
Horrible
This is a concealer, is masks the redness of your skin like a foundation.
I’ve out this stuff on after a couple of hours grabbed a white towel, cleaned my face with water and the towel was a light brown just like when you clean off your foundation.
Im very disappointed with this product as they make it seem it will really help your skin. It does not it conceals your redness.
Originaly posted on larocheposay-au.com
Reply from consumer care 15 October 2024
Thank you so much for providing your feedback. We're so sorry to hear your experience with the formula hasn't been positive and we’ll be sure to pass this along to the wider team. Should you wish to speak with us directly, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat) and a team member will gladly assist. Thank you again for contacting us with your thoughts. Best wishes, La Roche-Posay AU/NZ
Beckka
31.770694657E12 10 February 2026
Chalky texture.
Disappointed with this product. Feels and looks chalky. I love their product range and was excited to try this.
Originaly posted on larocheposay-au.com
Reply from consumer care 15 October 2024
Thank you so much for providing your feedback. We're so sorry to hear your experience with the formula hasn't been positive and we’ll be sure to pass this along to the wider team. Should you wish to speak with us directly, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat) and a team member will gladly assist. Thank you again for contacting us with your thoughts. Best wishes, La Roche-Posay AU/NZ
Tee216
11.728312767E12 07 October 2024
Not a fan
Drying, matte green/ white that doesn't blend and now my skin is flaking. So that along with my persisting rosacea its not great
Originaly posted on laroche-posay.ca
Reply from La Roche-Posay Consumer Care Centre 07 October 2024
Hi there! We are sorry about your experience with your Toleriane Rosaliac AR 40ml. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
Karen122
11.728018003E12 04 October 2024
Just awful for me
My dermatologist recommended this product along with the face wash. The face wash is fantastic. I absolutely love it, but this stuff is horrible. Before I used it, I had rosy red cheeks. I have been using it for a month now and my face is full of red blotches and I'm breaking out with acne. I am a 53 year old woman. I haven't suffered with acne in 30 years! I am so disappointed!
Originaly posted on laroche-posay.ca
Reply from La Roche-Posay Consumer Care Centre 03 October 2024
Hi there! We are sorry about your experience with your Toleriane Rosaliac AR 40ml. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
MQld
21.726631115E12 18 September 2024
Not a fan of the texture of this cream
I don't like the feel of this cream. I do use all the other recommended ones for redness and love them. Love the Toleriane Ultra Dermallergo Hydrating Serum, Toleriane Overnight Moisturiser and Day Moisturiser and Cream Cleanser. Also use the Hyalu B5 Acid Serum (this can feel a little tacky but if you press it in to the skin as directed and not rub it into the skin - I find it works better). I also use the Mela B3 Serum at night. But like any layering of creams or serums - wait for it to dry before applying next round of creams/serums to face or neck.
Originaly posted on larocheposay-au.com
louie
31.726102486E12 12 September 2024
Great Product with terrible pump dispenser
Really love this incredible
product but the pump bottle is just horrible. Not sure if I can purchase this agin due to not being able to pump product out and wasting so much.
Please put into a tube or improve the pump. Very disappointed.
Originaly posted on larocheposay-au.com
Reply from consumer care 12 September 2024
Hello Louie, Thank you for your feedback. We're so pleased you're a fan of our Toleriane AR Moisturiser, and will pass on your feedback regarding the pump. Best wishes, La Roche-Posay AU/NZ
Disappointed Again
11.732133299E12 20 November 2024
Toleriane Rosaliac AR Concentrate
The product offers no moisturising quality. When applied it makes your face look very white, almost like a clowns base make up.
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 08 September 2024
We are sorry to hear you are unsatisfied. At La Roche-Posay, we design our products with meticulous attention to detail, aiming to meet the needs of our customers. Before reaching you, our products undergo extensive research and stringent quality control measures to ensure they are of the highest standard. Toleriane Rosaliac AR Concentrate non-oily fast-absorbing formula contains colour-correcting green pigments for a redness-masking effect reducing the appearance of flushing and soothing the look of irritated skin. Your feedback is valuable to us and will certainly pass it on to our Product Development team.
Beti
11.732133354E12 20 November 2024
Bring back AR Intense Serum PLEASE !
The original serum was recommended to me by my Dermatologist. I used it for about 5/6 years. It was fantastic. Really helped manage my rosacea. This new version is hopeless. I will not purchase again
Originaly posted on laroche-posay.co.uk
Shop
51.725253204E12 02 September 2024
Works great happy I tried e
Noticed a difference immediately upon application. Very pleased with this project. I was just browsing and came across this product thought I would give it a try. I will be purchasing again and interested in additional products from this line.
Originaly posted on laroche-posay.ca
So sad
11.748693245E12 31 May 2025
It ruined my skin.
This product has actually ruined my skin and now my rosacea is back with a vengeance. The serum was amazing but this doesn’t compare and it is distressing - my skin is burning, dry, blistering and Iv stopped going out in public because it’s that bad. I can’t go to work without people asking what is wrong with my face, it is so upsetting. I feel almost suicidal, I am crying just writing this. I just want my normal skin back and this product ruined it. Bring back the serum.
Originaly posted on larocheposay-au.com
Reply from consumer care 13 August 2024
We're so sorry to hear of your experience, and appreciate you sharing your feedback. As La Roche-Posay is designed for sensitive skin, we take any reports which may relate to the safety of our products very seriously, and we would like to speak with you further to discuss at your earliest convenience. For prompt assistance, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat). Best wishes, La Roche-Posay AU/NZ
Christina71
51.723006804E12 07 August 2024
It works!
I love this product. I've tried many Rosacea creams and none of them worked liked this one. The outbreaks and redness were down to a minimum. It calmed my skin and I am so happy I found it !!
Originaly posted on laroche-posay.ca
Discombobulated
11.722410116E12 31 July 2024
Not up to scratch!
I absolutely loved the Rosaliac AR intense serum and used it for years. This product is nowhere near as effective. I will not be buying it again as I was very disappointed.
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 31 July 2024
We are sorry to hear you are unsatisfied, your feedback is valuable to us and will certainly pass it on to our Product Development team. If you require further assistance from us please feel free to call us on 08000556822 or to contact us at https://www.laroche-posay.co.uk/en_GB/customer-service-contact-us.html. We are open Monday to Saturday 8:00 - 20:00 and Sunday 8:00 - 15:00.
Aged79
11.725986389E12 10 September 2024
Bring back AR serum!!
Have been using AR serum for 10 years brilliant serum, very disappointed that you decided to finish it. The new creams you have replaced it with does not agree with my skin. Please bring it back, you have had a few requests why don’t you listen to valued customers!!
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 22 July 2024
We're continually developing and renewing our product ranges. We aim to provide our customers with the latest, most effective and innovative products which means that older products are occasionally removed from the market to make way for new products. Your feedback is valuable to us and we'll make sure to pass it onto our Product Development team. Thank you for taking the time to leave us your feedback!
Anonymous
21.747690175E12 19 May 2025
dispenser breaks every time
Hi I love the product. But I have bought this product 3 times. All 3 times, the dispenser has stopped working. There is lots of lotion still left-literally half of the product. the bottle top doesn't come apart from the actual bottle itself and I have had to try very hard with knives and scissors to cut it open. If this is faulty which clearly it is, make the bottom easy to open as it is such a waste of product and money to keep buying more.
Originaly posted on laroche-posay.co.uk
Reply from La Roche-Posay 11 July 2024
Hi, thank you for taking the time to write a review. We're sorry to hear about your experience with our products, we kindly ask you to contact us via webform from our website or by phone @ 08000556822 so that we may hear more about the products you've received
Maple
51.719570292E12 28 June 2024
It worked for me
I used the Toleraine Rosalic makeup removal gel as a cleanser. I don't know if it removes makeup as I havent been wearing any.
Then Cosrx peptide booster
Then the rosalic AR Concentré
Then the Cicaplast Baume B5+
It made a noticeable difference in reducing my redness when I woke up the next day. I can't compare it to the previous formula as I have only started using it but it has visibly helped calm my skin.
For reference, I have sensitive dry skin with rosacea and psoriasis. It didn't help with the psoriasis just the rosacea but I don't mind that as it's designed for rosacea.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 28 June 2024
Hi there, Thank you for taking the time to share your detailed feedback with us on our Toleriane Rosaliac.
Wouldntletmeusemyname
51.730214681E12 29 October 2024
Love this product
It is perfect for covering redness on my face, and my skin starts to improve with use...so loving it! Have bought quite a few already and wouldn't be without it now. My skin doesn't need anything else in the daytime
Originaly posted on laroche-posay.co.uk
Reply from Brand community expert 05 June 2024
Hello! Thank you so much for your review today! We are so pleased to hear that you enjoyed this product and that it worked for you!
JCOM
11.719238242E12 24 June 2024
Bring back the old one
Like pretty much everyone else's review, the old product was a lot better. For an 'improved product', it really doesn't work that well in reducing redness. It's a lot thicker than before and doesn't spread as well. The previous one made gradual improvements, but this none..
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 17 May 2024
Hello there! We're sorry to hear this product did not meet your expectations. We are continually developing and renewing our product ranges. We aim to provide our customers with the latest, most effective and innovative products which means that older products are occasionally removed from the market to make way for new products. Thank you for sharing your experience with us. Please stay reassured we will share your feedback with our Product Development team.
Laura L
11.715957911E12 17 May 2024
Poor compared to previous serum
Poor compared to the discontinued AR Intense serum. I dont understand why it was discontinued and why brands are obsessed with rosacea products being green. It does nothing for my rosacea and I wish LRP would bring the old serum back.
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 17 May 2024
Hello Laura, we understand how disappointing it may be when a product you enjoyed is no longer available. Our creative teams are hard at work coming up with new and exciting products. We'll take your input into account, please be sure we will share your feedback, with our product development team.
KatieDav03
11.71923829E12 24 June 2024
We miss the original serum
Please bring it back. I can feel the pain of the fellow customers in these reviews hoping for an answer
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 17 May 2024
Hello Katiedav03, We understand how disappointing it may be when a product you enjoyed is no longer available. We value your feedback and will be sure to pass it along to our product development team for consideration in future products. If you would like further support, please contact us via our website, or call us on 0800 055 6822 Mon-Sat, 8am-8pm and Sun 8pm-3pm.
Marianne111111
11.71657441E12 24 May 2024
Horrible!
Horrible, n'achetez pas cette crème... après quelques applications ma peau est devenue très irritée, avec des plaques rouges, enflure, sensation de brûlure! Je ne recommande pas du tout!
Originaly posted on laroche-posay.ca
Reply from Centre Service aux Consommateurs La Roche-Posay 24 May 2024
Bonjour Marianne111111, Merci d'avoir contacté La Roche-Posay et de partager vos commentaires avec nous sur notre Toleriane Rosaliac AR 40ml. Nous sommes désolés que cela vous soit arrivé. La Roche-Posay créé des produits à la fois sûrs et efficaces pour le plus grand nombre de personnes possible, mais la peau de chacun est différente. Nous apprécions que vous partagiez votre expérience personnelle et transmettrons vos commentaires aux membres de notre équipe. Merci et bonne journée ! La Roche-Posay Canada
Gruchiniaste Tanguay
11.714885207E12 05 May 2024
Please return to the old formula
Its seems that they replace the Rosaliac AR intense, by the Toleriane Rosaliac AR, its a green paste, make green chalky spots in your face, perfect for Haloween but not for everyday life... I hope they will return for the old formula cause it was working great, for now I have to search for a other product...
Originaly posted on laroche-posay.ca
Reply from CCC 04 May 2024
Hi there! Thank you for your review on Toleriane Rosaliac AR. We understand it can be frustrating when your tried and true favourites are discontinued. At La Roche-Posay, we work hard to bring our customers to the latest advancements in technology to care for their sensitive skin needs. We would love to assist you in finding a product to care for your sensitive skin needs, please contact us at your convenience at 1-888-577-5226, we are open 9am-5pm EST from Monday to Friday. Take Care, La Roche-Posay Canada
Tine
51.713589207E12 20 April 2024
Unifie le teint
[Cet avis a été recueilli dans le cadre d’une promotion.] Parfait pour donner un teint lumineux sans rougeurs et imperfections
Originaly posted on laroche-posay.ca
Sciencenerd78
11.721819516E12 24 July 2024
Please bring back the Rosaliac serum
This is a terrible replacement for the rosaliac serum. My rosacea has flared up badly since trying this product, when it was well managed before. Please bring back the serum!
Originaly posted on larocheposay-au.com
Reply from Consumer Care 11 April 2024
Hi there, We're so sorry to hear of your experience, and appreciate you sharing your feedback. As La Roche-Posay is designed for sensitive skin, we would like to speak with you further to discuss at your earliest convenience. Our Customer Care team can be reached on 1300 101 411 (open 8am-5pm AEST, Mon-Sat). Best wishes, La Roche-Posay AU/NZ
Zoesmom
11.713031059E12 13 April 2024
Toleriane Rosaliac AR 40ml
I bought this for my daughter. She didn't want it, as she said she didn't like it. So, I tried it. It was difficult to get out of the tube. When I applied it, my face was too pale. I am light skinned. I checked a better mirror, and it creased pretty badly and my skin looked oily and shiny and fine lines and wrinkles were highlighted as my foundation settled in these places, For these reasons I really didn't like that at all.
Originaly posted on laroche-posay.ca
Reply from CCC 13 April 2024
Hi there! Thank you for your review on Toleriane Rosaliac AR. We are sorry to hear that the Toleriane Rosaliac AR did not meet your expectation. We are happy to show you some tips and tricks for applications. Feel free to connect with one of our Online Live Chat Skin Care Experts at your convenience. We are available Monday to Friday from 9 AM to 9 PM EST and on Saturday and Sunday from 12 PM to 8 PM EST. We look forward to assisting you! Take Care, La Roche-Posay Canada
LPoll
11.712552218E12 08 April 2024
No longer soothing
I bought this a month ago thinking it was the original serum. However it’s horrible, it made my inflamed skin worse. I don’t understand how this is an improvement? The original serum was literally the only thing that would calm my skin. This is now like every other product that claims to work, but doesn’t. Please bring back the previous product.
Originaly posted on larocheposay-au.com
Reply from Consumer Care 08 April 2024
Thank you so much for providing your feedback. We're so sorry to hear your experience with the new formula hasn't been positive and we’ll be sure to pass this along to the wider team. Should you wish to speak with us directly, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat) and a team member will gladly assist. Thank you again for contacting us with your thoughts. Best wishes, La Roche-Posay AU/NZ
RL93
11.711839731E12 30 March 2024
Love the old one
Not even close to the old one. It just sits on top of my skin and makes my skin look dry. Very disappointed!
Originaly posted on laroche-posay.ca
Reply from CCC 30 March 2024
Hi there! Thank you for your review on Toleriane Rosaliac AR. We are sorry to hear that the Toleriane Rosaliac AR did not meet you expectations. We are happy to show you some tips and tricks on applications. Feel free to connect with one of our Online Live Chat Skin Care Experts at your convenience. We are available Monday to Friday from 9 AM to 9 PM EST and on Saturday and Sunday from 12 PM to 8 PM EST. We look forward to assisting you! Take Care, La Roche-Posay Canada
Jaimelee
21.711220987E12 23 March 2024
Had high hopes
Was quite disappointed with this product. It’s a moisturizer but it doesn’t absorb so it just sits on the skin giving it a caked on feeling. It did cover some of the redness making it look a little pink.
Originaly posted on laroche-posay.ca
Reply from CCC 23 March 2024
Hi there! Thank you for your review on Toleriane Rosaliac AR. We are happy to show you some tips and tricks on applications. Feel free to connect with one of our Online Live Chat Skin Care Experts at your convenience. We are available Monday to Friday from 9 AM to 9 PM EST and on Saturday and Sunday from 12 PM to 8 PM EST. We look forward to assisting you! Take Care, La Roche-Posay Canada
Jaimelee
21.714709591E12 03 May 2024
Very diappointed
I have stuggled with rosacea on my cheeks for a few years and I’ve bought some stuff that cover it somewhat but I keep hearing about how great the La Roche Posay products are and wanted to try. The salesgirl where I bought it talked it up like it was the greatest thing since sliced bread. For the price, it should be, but isn’t. It does cover the red a little, but not completely. What I absolutely hate about this cream is that my face die not feel moisturizer at all and it feels cakey on my skin. It doesn’t absorb, it just sits there and does come off if I stratch my face or pull a shirt over my head, leaving a brownish stain on my shirt. Is there anything in a serum or other moisturizer that actually absorbs rather than just sits on the skin giving it a weird feeling??
Originaly posted on laroche-posay.ca
Reply from CCC 30 March 2024
Hi there! Thank you for your review on Toleriane Rosaliac AR. We are sorry to hear that the Toleriane Rosaliac AR is not meeting your expectations. We would love to recommend you a skincare routine that's customized to your skin's need. Feel free to connect with one of our Online Live Chat Skin Care Experts at your convenience. We are available Monday to Friday from 9 AM to 9 PM EST and on Saturday and Sunday from 12 PM to 8 PM EST. We look forward to assisting you! Take Care, La Roche-Posay Canada
henny
51.710824404E12 19 March 2024
green?
this product works but you can see the green colour on your skin
Originaly posted on laroche-posay.ca
Marylou
51.710651605E12 17 March 2024
Crème contre les rougeurs
L’effet sur les rougeur est instantané!! Des l’utilisation du produit cela diminue de moitié
Originaly posted on laroche-posay.ca
JacoleT
11.71046406E12 15 March 2024
Not great
It feels like you’re putting green sunscreen on your face , the green does cover a little bit of redness but it makes your face look worse because it doesn’t sink in to your skin. If you have dry patches of skin it sticks to it and looks horrible . Doesn’t feel moisturising at all .
Originaly posted on larocheposay-au.com
Reply from Consumer Care 15 March 2024
Hi there, Thank you for taking the time to leave your honest feedback. We're sorry to hear your experience hasn't been positive and we’ll be sure to pass your experience along to the wider team. Should you wish to speak with us directly, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat) and a team member will gladly assist. Thank you again for contacting us with your thoughts. Best wishes, La Roche-Posay AU/NZ
Jazz
11.710463741E12 15 March 2024
Terrible upgrade
The serum was amazing. This new upgrade is like smearing a green mud mask on your face. It's not moisturising and feels awful. Please bring back the serum.
Originaly posted on larocheposay-au.com
Reply from Consumer Care 15 March 2024
Hi Jazz, Thank you so much for providing your feedback. We're so sorry to hear your experience with the new formula hasn't been positive and we’ll be sure to pass this along to the wider team. Should you wish to speak with us directly, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat) and a team member will gladly assist. Thank you again for contacting us with your thoughts. Best wishes, La Roche-Posay AU/NZ
TrudiB
11.721819709E12 24 July 2024
Disappointed
Please bring back the original Rosaliac intensive serum, which is an marvellous product. Application of the new product, the Toleriane Rosaliac AR visible redness reducing moisturiser results in lumpy, chalky flakiness. I am so sad that I am being forced to look at other companies products to calm my rosacea induced redness. New users beware
Originaly posted on larocheposay-au.com
Reply from Consumer Care 06 March 2024
Hi Trudi, Thank you for taking the time to leave your honest feedback. We're sorry to hear your experience hasn't been positive and we’ll be sure to pass your experience along to the wider team. Should you wish to speak with us directly, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat) and a team member will gladly assist. Thank you again for contacting us with your thoughts. Best wishes, La Roche-Posay AU/NZ
Naynay G
11.710012226E12 09 March 2024
Don’t waste your money
I just purchased this product as I could not get the Rosaliac AR intense serum, this is one of the worst creams I have purchased, reading the reviews I had exact experience does not absorb, just spreads around creating a white film in my face, I’m darker skin tone this looks horrible. I also thought would be similar to the Rosaliac UV Legere, not even close
Originaly posted on laroche-posay.ca
Reply from CCC 09 March 2024
Hi there! Thank you for your review on Toleriane Rosaliac AR. We are sorry to hear that the Toleriane Rosaliac AR did meet your expectations. We are happy to share some tips and ticks for better applications. Feel free to connect with one of our Online Live Chat Skin Care Experts at your convenience. We are available Monday to Friday from 9 AM to 9 PM EST and on Saturday and Sunday from 12 PM to 8 PM EST. We look forward to assisting you! Take Care, La Roche-Posay Canada
Anonymous
11.710532386E12 15 March 2024
Très Décue!
Tres décue! Je ne recommande pas du tout. J’ai du acheter ce produit puisque mon « traitement » n’est présentement plus disponible. Malheureusement, cette creme fait un depot blanc, assèche la peau.
Originaly posted on laroche-posay.ca
Reply from CCC 15 March 2024
Bonjour Stephanie, Merci pour votre suivi sur le Toleriane Rosaliac AR. Nous sommes désolé d'entendre que le Toleriane Rosaliac AR n'a pas répondu à vos attentes. Nous sommes heureux de vous recommander un hydratant pour la rosacée avec une formule plus hydratante que celle que vous avez. Toleriane Rosaliac Crème Hydratante | La Roche-Posay. N'hésitez pas à vous connecter sur notre site pour clavarder en direct avec l'un de nos experts en soins de la peau à votre convenance. Nous sommes disponibles du lundi au vendredi de 9h à 21h et le samedi et dimanche de 12h à 20h. Au plaisir! La Roche-Posay Canada
Bad rosacea sufferer
51.709523916E12 04 March 2024
Nothing compares
I love this product. I finally have something that actually hides my redness, calms my skin, gently hydrates and doesn't cause breakouts!!! Never go away
Originaly posted on larocheposay-au.com
Reply from Consumer Care 04 March 2024
Hi there, We're so pleased to hear your feedback for our Toleriane Rosaliac AR Moisturiser. Thank you for sharing! Best wishes, La Roche-Posay AU/NZ
Alex2024
11.711646111E12 28 March 2024
Terrible. Please bring back old formula
I tried this and really gave it a try. The result: my skin is dry and rosacea has come back after years and years without any flare ups. I had been using the original formulation for years (Rosaliac UV légère). My skin was hydrated and rosacea completely cleared up. Since this was discontinued, I tried the new formulation and have never been so disappointed by a skin care product.
Originaly posted on laroche-posay.ca
Javi
11.708519551E12 21 February 2024
Worst formula ever
The original version used to be so good. The new version it’s terrible. Doesn't matter how much you prepare your skin before or not using nothing and just the cream. The cream gets your skin looking white caked. I tried with the thermal water first but still the same. If you want to look like you have chalk in your face go for it. There is other French brands who make it better for Rosacea’s.
Originaly posted on larocheposay-au.com
Reply from Consumer Care 21 February 2024
Hi there, Thank you so much for providing your feedback. We're so sorry to hear your experience with the new formula hasn't been positive and we’ll be sure to pass this along to the wider team. Should you wish to speak with us directly, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat) and a team member will gladly assist. Thank you again for contacting us with your thoughts. Best wishes, La Roche-Posay AU/NZ
Lune
51.708408808E12 20 February 2024
Sa teinte verte camoufle très bien les rougeurs.
J'ai acheté ce produit pour camoufler des rougeurs suite à un traitement esthétique de la peau. Très bonne hydratation.
Originaly posted on laroche-posay.ca
Shelley M
11.70862837E12 22 February 2024
Does not blend well
I bought this a month ago and was very disappointed. I tried it several times but it’s a no for me. Does it blend well into the skin and required more rubbing which made my face more red. It also leaves a green tint. When I did use it it made my make up look cakey
Originaly posted on laroche-posay.ca
Reply from CCC 22 February 2024
Hi Shelley! Thank you for your review on Toleriane Rosaliac AR. We are sorry that the Toleriane Rosaliac AR did not meet you expectations. We are happy to show you some tips and tricks on applications. [01-05 10:40 a.m.] LEUNG Jenny - BRAND MOMENTUM Feel free to connect with one of our Online Live Chat Skin Care Experts at your convenience. We are available Monday to Friday from 9 AM to 9 PM EST and on Saturday and Sunday from 12 PM to 8 PM EST. We look forward to assisting you! Take Care, La Roche-Posay Canada
Den20
11.708488891E12 21 February 2024
Dissatisfied and disappointed
This is nothing like it's predecessor serum. It's not soothing and not hydrating at all. Makes my skin feel dry and it doesn't help at all with calming the redness like the serum did. Both dermatologists I have seen are shocked and can't understand why the serum was discontinued as that was their number 1 product they advised patients to use. Also several pharmacies I went to trying to buy what was left of the serum were also in disbelief it has been discontinued.
This new replacement AR moisturiser is a total waste of money.
Originaly posted on larocheposay-au.com
Reply from Consumer Care 21 February 2024
Hi there, Thank you so much for providing your feedback. We're so sorry to hear your experience with the new formula hasn't been positive and we’ll be sure to pass this along to the wider team. Should you wish to speak with us directly, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat) and a team member will gladly assist. Thank you again for contacting us with your thoughts. Best wishes, La Roche-Posay AU/NZ
Kat9
11.72134009E12 18 July 2024
BRING BACK AR INTENSE SERUM!
I completely agree with the other reviews - this new product is nothing like what it's replaced and I've no idea why they've done this - the old serum was absolutely amazing for my rosacea and this does nothing to help it at all. Going to have to look for other brands now.
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 10 May 2024
Hello Kat! We're continually developing and renewing our product ranges. We aim to provide our customers with the latest, most effective and innovative products which means that older products are occasionally removed from the market to make way for new products. Your feedback is greatly appreciated and we'll pass it onto our Product Development team. La Roche-Posay UK
alternative amazing
11.72134009E12 18 July 2024
Awful moisturiser
This product is awful. Left my skin greasy but also dry and flakey. Would not recommend.
The old intense serum was amazing, can't believe it was discontinued.
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 09 May 2024
Hi there! We are sorry to hear of your experience after using our product and we'd like to look into this further for you. Please call us at 0800 055 6822 Monday to Saturday 8:00 - 20:00 & Sunday 8:00 - 15:00. We look forward to speaking with you. La Roche-Posay UK
Julia39303
11.715251919E12 09 May 2024
Terrible. BRING BACK THE ROSALIAC AR INTENSE
This product is awful compared to the AR intense serum - it's a light green moisturiser and does not work with my rosacea, already it is returning. I have given up with this replacement product and will no longer use LRP products until they bring back the serum. Seems many others feels the same way
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 09 May 2024
Hi Julia39303! We are continually developing and renewing our product ranges. We aim to provide our customers with the latest, most effective and innovative products which means that older products are occasionally removed from the market to make way for new products. We are sorry for the experience you had with this product and will make sure to pass your feedback onto our Product Development team. La Roche-Posay UK
Tttt
11.708276923E12 18 February 2024
Worst moisturizer ever
If i can put Negative 5 stars i would have definitely done that. This product is the COMPLETE OPPOSITE of a moisturizer product. I still can’t believe how dry it made my skin with a weird white cast that looks as if i have powdered my face. It’s a huge disappointment getting this result after being a huge La Roche Posay fan. Make yourself a favour and do not waste your money on this
Originaly posted on laroche-posay.ca
Reply from CCC 18 February 2024
Hi there! Thank you for your review on Toleriane Rosaliac AR. We are sorry to hear that the Toleriane Rosaliac AR did not meet your expectations. We are happy to recommend you some tips and tricks for applications. Feel free to connect with one of our Online Live Chat Skin Care Experts at your convenience. We are available Monday to Friday from 9 AM to 9 PM EST and on Saturday and Sunday from 12 PM to 8 PM EST. We look forward to assisting you! Take Care, La Roche-Posay Canada
TOLERIANE ROSALIAC AR CONCENTRATE 40ML Product code : 3337875807043
La Roche Posay - TOLERIANE
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La Roche Posay - TOLERIANE
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