Ratings & Reviews
AM Am
21.771496063E12 19 February 2026
Not for oily skin
I gave this product two fair tries with week's break in between. But it simply doesn't work for my oily skin type. Despite being marketed as a gel formula, it leaves my face feeling as greasy as if I'd applied sunflower oil. The oiliness is not just an initial application problem but it stays for several hours and makes it unwearable during the day. So it may suit drier skin types however if you're oily I'd skip this one.
Originaly posted on laroche-posay.co.uk
Reply from UKI SoMe 19 February 2026
We’re truly sorry to hear this. Our goal is to create formulas that are effective and comfortable for all skin types, and we understand how frustrating it can be when a product feels too heavy or leaves unwanted shine. Your feedback is incredibly valuable, and we will share it with our formulation teams. If you need any further help, contact us: La Roche-Posay 0800 055 68220 [email protected]
Anonymous
51.766037609E12 18 December 2025
Merveilleux
[Cet avis a été recueilli dans le cadre d’une promotion.] J’aimais le Cicaplast crème mais le gel est bien meilleur car il ne laisse aucune trace blanche.
Originaly posted on laroche-posay.ca
Dave S
51.765409713E12 10 December 2025
Good for scars & tattoos
Been hard on myself through life. Mountain bikes, baseball, outdoor exploration, marital arts, army... So understandably; I'm covered in scars... Par for the course.
Don't remember how long ago I started using this stuff, but I've used it to treat both scars and healing tattoos to excellent effect.
No stinging or redness for me. Nothing but good things to say on the gel.
Originaly posted on laroche-posay.ca
ouellet93
51.757739603E12 13 September 2025
Recommandé par mon Plasticien
Produit parfait pour les cicatrices. mes cicatrices post-brachioplastie se sont vraiment améliorées
Originaly posted on laroche-posay.ca
chlo222
51.765409736E12 10 December 2025
great for stubborn red areas
My chin always gets red spots all over it and I struggle to find things that can make it look normal, most moisturizers break me out but since I’ve started using this as my daily moisturizer I haven’t had any redness.
Originaly posted on laroche-posay.ca
Byzbeefly
51.750222803E12 18 June 2025
Génialbaume
[Cet avis a été recueilli dans le cadre d’une promotion.] Parfait ce baume pour après coupures ou cicatrices
Originaly posted on laroche-posay.ca
Dee77
11.749476125E12 09 June 2025
Not good
I bought this thinking it will be better than B5 but my face is like on fire I did have to take it off right away.
Originaly posted on laroche-posay.ca
Reply from BEC 09 June 2025
We're so sorry to hear about your reaction to our Cicaplast Gel B5. Your comfort and well-being are our top priorities. We understand that skin sensitivities can occur even with the highest quality products. Please discontinue use immediately. To help us understand what happened and offer the best possible solution, we'll be sending a follow-up email with a few questions about your experience. We look forward to your response so we can assist you further.
madricka
51.741098611E12 04 March 2025
Post-surgical scar healing!
I bought this to help with healing surgical wounds as I am prone to keloid scarring. It worked soooo well! I had 3 abdominal surgeries in less than 2 years & used this each time. My scars healed beautifully, faded to my skin tone, are smooth/flat & virtually undetectable. I started using it once the surgical tape came off (approx a week post-op). Used it twice a day for about 8 weeks.
Originaly posted on laroche-posay.ca
Jade99!
11.765673923E12 14 December 2025
Strings
I bought this today and it stings and burns my skin, I had to wash off and ice my face to make it stop. I’m confused bc it says post recovery.
Originaly posted on laroche-posay.ca
Reply from La Roche-Posay Consumer Care Centre 03 March 2025
Hi there! We are sorry about your experience with your Cicaplast Gel B5. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
AngelDream
51.739167204E12 10 February 2025
Cicaplast gel B5
Jai utilise ce produit suite a une operation cette creme est fantastic
Originaly posted on laroche-posay.ca
Anonymous
51.747143955E12 13 May 2025
Awesome Product!
My skin loves this product. I am 55+. I got introduced to this product after getting some NF1 tumours taken off my face. To reduce scarring, the dermatologist told me to get a silicone-based product to help with healing. I stopped by my favouite pharmacy and the woman in the beauty department introduced me to Cicaplast Gel B5. Not only do I have no scars from the removals, my skin overall is looking great. Cicaplast Gel B5 has really reduced the deeper lines that were on my forehead (where I got the tumours removed) and my 11's are greatly reduced as well. My skin feels and looks more lifted, softer, and smoother. I will definitely continue using this product.
Originaly posted on laroche-posay.ca
Nady
41.736316003E12 08 January 2025
Pas mal !
Je mets 4* puisque je viens de commencer à l'utiliser. Recommandé par une pharmacienne pour réduire les cicatrices suite au Zona. Le gel est très agréable (sensation de frais à l'application) et apaise les démangeaisons. Je ne sais pas si le produit va vraiment réduire mes cicatrices mais pour l'instant, je l'aime bien.
Originaly posted on laroche-posay.ca
Claire de Lune
51.739510876E12 14 February 2025
Please don’t stop making this!
Great product for soothing moisturizer care after beauty peels, laser treatments, etc.
Originaly posted on laroche-posay.ca
Suli
11.749167219E12 06 June 2025
Makes my skin super dry and peeling
I used to really like Cicaplast to help my skin clear pimples wounds (I don't remember if it was gel or baume, but with the curent review on the baume, it thought I would try the gel at worst). I bought two tubes in September 2024, but it makes my skin super dry at each application, to the point my skin peels everytimes I try to use it. Unfortunate that I have now two full tubes that I cannot use at all.
Originaly posted on laroche-posay.ca
Reply from La Roche-Posay Consumer Care Centre 16 December 2024
Hi there! We are sorry about your experience with your Cicaplast Gel B5. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
Hihi
41.743755059E12 04 April 2025
Nice
I really like this, just don't understand why it says to not use it around the eyes ? All the ingredients look safe to do so?
Originaly posted on laroche-posay.ca
12June
51.718773207E12 19 June 2024
Great Results
I bought this product b/c a friend recommended it for it’s benefits. I have really dry skin and typically use vaseline as a night barrier. When I use the Cicaplast Gel I massage it into my face and any extra I rub on my elbows. I have felt such a difference in my skin especially on my elbows. The roughness of my elbows are completely gone and they are smoother than ever. I find my face remains plump throughout the day and my fine lines are not noticeable.
Originaly posted on laroche-posay.ca
Sella
21.74916726E12 06 June 2025
Burns and Stings
I don't understand why this product burns and stings my skin. I've used multiple tubes of the Baume B5 with good results. This is supposed to be similar just in gel-form. I really prefer the gel but I am unable to use it. Is it possible I got a fake product? Or that it's expired?
Originaly posted on laroche-posay.ca
Reply from CCC 11 May 2024
Hi Sella, Thank you for your review on Cicaplast Gel B5. We are sorry to hear that you began to experience adverse reaction since incorporating Cicaplast Gel B5 into your routine. We would appreicate the opportunity to connect with you further about your experience as these are outside of the expected skin responses to this product. Please contact us at your convenience via our contact https://www.laroche-posay.ca/en_CA/customer-service/customer-service-contact-us.html, or call us at 1-888-577-5226 Mon-Fri, 9am-5pm EST. Take Care, La Roche-Posay Canada
artsy
51.749019752E12 04 June 2025
The Best
I have very sensitive skin. Products that most people find effective do not work for me. I have a hard time in stores picking products that will agree with my skin. I finally found something that works. This was effective, gentle, and economical. I am quite pleased. My skin had become dehydrated because I was using too many exfoliating agents without using moisturizer. This product worked with bringing my skin back to normal.
Originaly posted on laroche-posay.ca
Liseth
51.71155522E12 27 March 2024
Good
I did buy this product to my daughter of 15, because of her skin barrier which very impacted due to acne topical gel. She rather cicaplast balm the most however she keep this as backup for spots.
Originaly posted on laroche-posay.ca
Stéfanie.G
51.732229382E12 21 November 2024
Life changer
Je n’ai pas l’habitude d’écrire des commentaires sur des produits, mais le gel a tout simplement changé ma vie !
J’ai de l’acné hormonal qui laisse de grosses cicatrices rouges et j’ai la peau super claire, mais en 1 mois d’utilisation j’ai vu un énorme changement! Même les vieilles cicatrices qui étaient là depuis un moment sont en train de disparaître
C’est le premier produit qui fonctionne réellement pour moi
Originaly posted on laroche-posay.ca
Bobkat
41.727517825E12 28 September 2024
chronic skin/pimple picker/popp - this is for you!
I only give it 4/5 stars because I have only been using it for about 2 weeks, maybe less AND I added a retinol to my routine about 2.5 months ago.
So far, my skin looks youthful,bright, plump again! My skin barrier was DISTROYED (EXTREMELY DEHYDRATED) and Im a chronic pimple popper/picker. Id use Cicaplast baume at night and on my scabs/open wounds/super red popped pimples like a spot treatment. It was to greasy to wear in the AM.
The Gel is PERFECT for helping with my skin & being able to wear it day or night! So far, I LOVE IT!
Originaly posted on laroche-posay.ca
Sylvie04
51.710935141E12 20 March 2024
Essentiel en tout temps
J’adore Cicaplast Hel B5,
Lorsque je me suis brûlé le dessous du pied. La brûlure ne guérissait. En une semaine j’étais guéri et aucune cicatrice .
Originaly posted on laroche-posay.ca
KellyGirl
51.746588604E12 07 May 2025
Another Excellent Product
I use this after shaving, and on dry patches. I pair it with HydraphaseHA at night. I am 60 and my skin has never looked or felt better. Even forehead lines are diminished and it is especially great for lips!
Originaly posted on laroche-posay.ca
B Porter
41.710935145E12 20 March 2024
Post surgery
I’m very happy with this product. I’m post surgery and it came recommended.
Originaly posted on laroche-posay.ca
Marsbar
51.710935152E12 20 March 2024
Great feel
Just used this for the first time and I am so happy that it was able to spread over my face easier than the Baumé. Makes my skin feel very soft and it is very light on my face.
Originaly posted on laroche-posay.ca
TWonder
51.710935155E12 20 March 2024
Wowza
Feels nice. Saw results next day on face. Wow. Can't wait to see what it does for scars.
Originaly posted on laroche-posay.ca
Greeno
51.709479455E12 03 March 2024
Immediate relief!
I just bought the Cicaplast Gel B5 as my skin was very angry. It was itchy, hot and very irratated. I read about this on line in a beauty blog, so I purchased it to see if it would calm my skin down. I immediately applied it and had relief right away! I had not put on any creams before as I obviously have to give my skin a break. Very happy to find this product!!
Originaly posted on laroche-posay.ca
Nima
51.67475344E12 26 January 2023
Bin produit
[Cet avis a été recueilli dans le cadre d’une promotion.] Pas mal, apaisant pour l’eczema et irritations!!!!
Originaly posted on laroche-posay.ca
Elle94
51.691367814E12 07 August 2023
Great skin barrier product
I find this gel has helped with my skin texture and redness. I use this in the PM and I wake up with noticeably 'calmer' looking skin. I use this product with the Cicaplast Baume B5. It layers well with water and oil based products too.
Originaly posted on laroche-posay.ca
IsaDoudou
51.732676836E12 27 November 2024
Post abdominaux Plastie
[Cet avis a été recueilli dans le cadre d’une promotion.] Suite à une abdominaux plastie mon médecin m’a recommandé votre crème et cela aide ++++ a ma cicatrisation et que ma plaie soit belle !!!
Originaly posted on laroche-posay.ca
Chessie
51.697203309E12 13 October 2023
A healing cream
I use as a night cream. Great for my sensitive skin
Originaly posted on laroche-posay.ca
Yoanna
51.679453636E12 22 March 2023
A Repeat Purchase!
Amazing quality creme for aftercare. Just wish they offered wholesale discount.
Originaly posted on laroche-posay.ca
Bh01
41.684598256E12 20 May 2023
Good product
Not going to see a difference overnight. Takes time to fade scars. Slow but works.
Originaly posted on laroche-posay.ca
smossing
51.67836786E12 09 March 2023
Saved my fragile skin.
Since starting Retin-A my sensitive skin has been even more sensitive. After getting my eyebrows waxed, the wax took a lot of my skin with it- leaving very fragile exposed skin. This product has really helped with the healing as this is not the first time this has happened to me. This is now a staple for me.
Originaly posted on laroche-posay.ca
Babboo
51.684598271E12 20 May 2023
Best moisturizer
Best cream ever i start using this product and now i can clearly see the results
Originaly posted on laroche-posay.ca
LiliNBJ
51.71086401E12 19 March 2024
Magical healing
This product does magic. I had three extremely dry patches on my forehead that were so itchy, peeling and irritated. I used so many products on my forehead and nothing worked. I bought this product as my last hope and only after 5 days all the patches were gone…..definitely recommended
Originaly posted on laroche-posay.ca
Jessica Shap
51.72662551E12 18 September 2024
Holy grail product
This product saved my skin from flaking after starting retinol in the evenings
Originaly posted on laroche-posay.ca
Alndra
51.679642739E12 24 March 2023
HOLY GRAIL
This popped up on social media and a few times and I’m always looking for a good moisturizer so I bought it on a whim. I have dry skin and I’ve never really committed to any one moisturizer before but this is a true holy grail product.
Living in Canada I am prone to persistent dry, flakey patches in the winter. I find lot of heavy duty moisturizers feel too thick and greasy on the skin but this is amazing. It’s definitely heavier than an average moisturizer but it’s not thick like your normal “baumes”. I love to use it when my skin needs some TLC - after being out in the sun, if I’m sensitized from a product etc.
I’ve had extremely rough, dry hands for years and NOTHING has ever helped however I used this on my knuckles and it fixed them in one application. It genuinely smoothed the skin, it didn’t just create a barrier like most hand creams. I was so impressed that I went on to try the Cicaplast hand cream which is another holy grail. Truly the best hand cream I’ve ever used in my whole life, I can’t imagine using anything else. I am so excited to continue trying products from this line and I can’t recommend this and the hand cream enough! I agree with other customers and wish that the B5 baume was available in a larger tube.
Originaly posted on laroche-posay.ca
Sherry g
51.684598319E12 20 May 2023
Worth the purchase
Love it. Would absolutely purchase again. Perfect for extremely sensitive skin.
Originaly posted on laroche-posay.ca
KEM1
11.768844766E12 19 January 2026
Great cream but too small and wasteful
I love this cream - I use it every day, twice a day, on my very dry skin and it is great. But it is such a small quantity that I have to repurchase often and the amount of waste made from these little plastic tubes has me feeling very guilty. Please make this in a larger size so I don't have to go to another brand that has more efficient packaging and sizes.
Originaly posted on laroche-posay.ca
Reply from Consumer Care 11 May 2021
Hi Kem1, Thank you so much for the glowing review on the formulation! We agree that Cicaplast Gel B5 is a phemomenal product. La Roche-Posay is very committed to sustainability and we've taken your request for a larger format to our teams. We appreciate you choosing La Roche-Posay for your skin! Take care, La Roche-Posay Canada
Vale
51.684598356E12 20 May 2023
Great for scars
Best cream for scars that I know. I’ve been using it for years.
Originaly posted on laroche-posay.ca
tinytiny
51.619369345E12 25 April 2021
Amazing product!
This product is great at helping reduce redness due to dry skin
Originaly posted on laroche-posay.ca
Judith1234
51.724165105E12 20 August 2024
Help heal skin breakouts
Very hydrating. Helps healing small scars abnd skin breakout
Originaly posted on laroche-posay.ca
AClement
51.62571932E12 08 July 2021
Cindy F.
51.664345702E12 28 September 2022
Cicaplast Gel B5
Phenomenal product!! I just wish I had known about this type of skin care barrier when I was in my 20s and walking and running out in all elements--likely when I really damaged my sensitive skin! I never knew how bad the extreme cold was for my skin type (fair/redness prone). This type of product is the answer to create a barrier to keep the skin moisturized and protected from the elements. Highly recommend for people like me who love being outdoors in all weather, and in general for protection or a healing barrier perfect after treatments, like laser treatments, for example.
Originaly posted on laroche-posay.ca
CynthiaM
51.665802157E12 15 October 2022
Highly recommend
I’ve been using this for a week now and I’m already amazed. My scar is healing so fast and I almost can’t see it! I use it twice a day morning and night. It’s so smooth I use it on my lips too. Highly recommend
Originaly posted on laroche-posay.ca
Sarah12222
51.689053654E12 11 July 2023
amazing
when ever I get a pimple scar, or any scar I put this on and it instantly heals it!!
Originaly posted on laroche-posay.ca
Neet
51.684598395E12 20 May 2023
Great product
Dermatologist recommended this product for me couple years ago and it’s great for quickly healing up scars of all types.
Originaly posted on laroche-posay.ca
Nathy
51.684598407E12 20 May 2023
Un allier de taille après une chirurgie
Ce produit aide grandement pour améliorer de la cicatrisation.Texture parfaite et résultats impressionnants. Une aide dont je ne pourrais me passer!
Originaly posted on laroche-posay.ca
CICAPLAST B5 GEL PRO STITCHES
40ML Product code : 3337875586269La Roche Posay - CICAPLAST
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