Ratings & Reviews
Stefffff
51.780423352E12 02 June 2026
MUST TRY!
[This review was collected as part of a promotion.] I’m not usually one to leave reviews but this is so good I couldn’t not.
I was very skeptical about this product as many reviews suggested it caused a breakout but I can honestly say I’m so glad I didn’t listen! I have blemish/spot prone skin but since using this every evening for the past few weeks along side the effaclar foaming gel and the duo+M cream I’ve seen such a huge difference in the texture of my skin and LESS blemishes/spots! For anyone who has any doubts about trying it… Don’t! It’s worth every penny!
Originaly posted on laroche-posay.co.uk
Huma Ahmed
51.779666306E12 25 May 2026
Worth the price
Good product after trying so many different brands.
Originaly posted on Sampler
Ukachi Ngalas
31.778790564E12 14 May 2026
Works well
The product stings my skin, I think it’s because I was using it morning and evening. So I stopped using it and started using the mela B serum. Will return to when my mela B finishes
Originaly posted on Sampler
Reply from BEC 14 May 2026
We are sorry about your experience with Effaclar Ultra Concentrated Serum. We want to assist, therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
Dylan
11.777618863E12 01 May 2026
Do not use - fragrance in it and burns sensitives
I tried to do as much research on this as possible but got it home and it has a fragrance. Why!! Why does it need a fragrance when it’s helping acne prone skin which is sensitive too. I love this brand but the need to put a fragrance in random serums or products is dangerous. This burnt my skin. Full stop. Do not recommend
Originaly posted on larocheposay-au.com
Reply from CPM Australia 21 January 2026
We take any reports which may relate to the safety of our products very seriously, and we'd like to help look into this further. Please contact our Consumer Care division to discuss at your earliest convenience on 1300 101 411 or via email at [email protected] - they will be able to assist you further.
Bexs
51.779563128E12 23 May 2026
Thank you
Just love all the range . I hit menopause and my skin went from bad to worse . I was on holiday in Italy and went ina chemist and they gave me it. That is 4 years ago I use everything . I absolutely love it . I’ve introduced my daughter and friends and they all say they have improvement.
Originaly posted on laroche-posay.co.uk
Reply from brand community expert 14 January 2026
Hi there, thank you for sharing your review on the Effaclar Serum for Blemish-Prone Skin! It is truly inspiring to hear how a chance encounter in an Italian pharmacy four years ago led to such a long-term skincare success story for you, your daughter, and your friends.
Nikbc
31.767191715E12 31 December 2025
this was ok
Used this product for about 6 months and didn't notice a difference in my skin! Felt good on my skin, but I don't think it imoroved it, nor did it make my skin worse.
My skin is not acne-prone, but since removing this product from my routine, I have not missed it.
Originaly posted on laroche-posay.ca
Reply from BEC 31 December 2025
Thank you for trying our Effaclar Ultra Concentrated Serum! We understand how frustrating it is when you try out a new product and it does not perform the way you expect it to. We have documented your experience, and we are passing along your comments to our team. Feel free to connect with one of our Online Live Chat Skin Care Experts at your convenience so they can assist you with choosing a product that would better suit your needs. We are available Monday to Friday from 10 AM to 9 PM EST and on Saturday and Sunday from 12 PM to 8 PM EST. We look forward to hearing from you!
Stephanie876
51.765864807E12 16 December 2025
It's only been a few weeks
Very light, almost watery so be careful with how much you use. It's been a few weeks but I've noticed less acne. Hopefully it continues.
Originaly posted on laroche-posay.ca
Simple
11.762783941E12 10 November 2025
Didn’t work for me
Overly concentrated I think. I battle with reoccurring acne and finally dark spots. Decided to try out this product after getting to know it’s suitable on oily acne prône skin. Unfortunately it woresen the situation. Seems it’s too hard for my skin. I’m highly disappointed
Originaly posted on laroche-posay.ca
Reply from BEC 10 November 2025
We are so sorry to hear you had this kind of reaction to our Effaclar Ultra Concentrated Serum. Although we make every effort to provide products of the finest quality, we recognize that there are occasions when someone may find a particular item is not compatible with their skin. Please discontinue use immediately. We would love to speak to you regarding your experience. We will be sending you an email to gather additional information about your experience and will be in touch once we receive your response.
Jozie
11.762495204E12 07 November 2025
Trop concentré
[Cet avis a été recueilli dans le cadre d’une promotion.] Quelques secondes après l'application, mon visage est devenue rouge et chaud. J'ai nettoyer immédiatement mon visage. Ça pris environ une heure avant que mon visage redevienne normal.
Originaly posted on laroche-posay.ca
Reply from BEC 05 November 2025
Nous sommes désolés pour votre expérience avec notre Sérum Effaclar Ultra Concentré. Nous souhaitons vous aider du mieux que nous pouvons. Par conséquent, nous avons transmis vos commentaires au département approprié pour une assistance supplémentaire. Un membre de notre équipe vous contactera sous peu.
Taraa
51.759986003E12 09 October 2025
Good product
Worked well to even out skin tone and texture. Used for 2 weeks as directed.
Originaly posted on laroche-posay.ca
acneconcerned
21.764099987E12 25 November 2025
caused breakouts for me
I used only this product alongside a moisturizer I have been using for years and the morning after using this product, every time, i break out. I try to use it only every few days but to no avail. I then went on vacation and didn't use it at all, and my skin cleared up. would not recommend
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 12 September 2025
We were very sorry to hear of your experience after using our product. We would like to look into this further for you, please contact us via our contact https://www.laroche-posay.co.uk/en_GB/customer-service-contact-us.html, and we can support you further via email.
ValerieS
51.759188505E12 30 September 2025
Excellent product
An excellent gentle product for smoothing out my skin and peeling back layers of dead skin
Originaly posted on laroche-posay.ca
Paola De Gandarias
51.756616403E12 31 August 2025
Healthy skin & Perfect for sensitive skin!
Skin is a lot healthier and perfect for sesitive skin!
Originaly posted on laroche-posay.ca
Aqsuu
31.757377936E12 09 September 2025
Neep Help
I need a help. What serum should I use? I have combination skin with open pores on my cheeks and nose and chin area. I have bumpy skin on chin area. Also have clogged pores full with some sort of semi solid and oily thing on nose and chin. Skin looks dull. In summer I get too oily skin especially nose and chin but in winter I get a dry skin.
Originaly posted on laroche-posay.co.uk
Reply from Ranting and Reviews 13 August 2025
In order for us, to be able to further help, please contact us via our contact: https://www.laroche-posay.co.uk/en_GB/customer-service-contact-us.html or call us on 08000556822 Mon Sat, 8am 8pm and Sun 8am 3pm. Please quote your case number we can review your existing case further.
Giorgiana
11.753938008E12 31 July 2025
Absolutely horrible.
Absolutely horrible. I used as instructed, and now I have a horrible breakout on my face.
Originaly posted on laroche-posay.ca
Reply from BEC 30 July 2025
We are sorry about your experience with our Effaclar Ultra Concentrated Serum. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
Sumi
21.753710731E12 28 July 2025
Need help
For the first few days it felt good
And I struggling with more pimples on my face then before
.. is it normal or I should stop at this pain ?
Originaly posted on laroche-posay.ca
Reply from BEC 28 July 2025
We are so sorry to hear you had this kind of reaction to our Effaclar Ultra Concentrated Serum. Although we make every effort to provide products of the finest quality, we recognize that there are occasions when someone may find a particular item is not compatible with their skin. Please discontinue use immediately. We would love to speak to you regarding your experience. We will be sending you an email to gather additional information about your experience and will be in touch once we receive your response.
Milt
51.753428632E12 25 July 2025
Not recommend
Bought this one together with the EFFCLAR DUO Moisturiser to try to fix my blemish prone skin. It doesn’t work very well and makes my skin sensitive with small red dots.
Originaly posted on larocheposay-au.com
Jean-Frederic
11.752901204E12 19 July 2025
Vraiment collant sur la peau
J'utilise ce produit, nouveau pour moi depuis plusieurs jours maintenant et je n'aime pas du tout. Le produit laissé un fini hyper collant sur la peau vraiment très désagréable. Aussi, jumelé au tonique de LaRoche-Posay, cela laisse un sentiment de "brûlures" qui me laisse l'impression d'être plus dommageable pour ma peau que l'effet recherché.
Originaly posted on laroche-posay.ca
Reply from BEC 17 July 2025
Merci beaucoup pour votre avis sur notre Sérum Effaclar Ultra Concentré. Pour éviter tout inconfort lors de l'utilisation de ce produit, nous recommandons de laisser quelques minutes entre les applications ainsi que d'utiliser une petite quantité de dosage pour l'ensemble du visage, 2-3 gouttelettes au maximum. Nous apprécions vraiment vos commentaires et nous les partagerons avec notre équipe dédiée à la formulation des produits. N'hésitez pas à nous contacter si vous avez d'autres préoccupations, questions ou si vous avez besoin d'assistance avec votre produit.
Mahtab Amjadi
51.752728404E12 17 July 2025
Skin pores
I got this for my skin pores us pretty helpful thank you La Roche-Posay
Originaly posted on laroche-posay.ca
Lorie St-Gelais
51.752123602E12 10 July 2025
Un ajout essentiel à ma routine !
J'adore ce sérum ! J'ai été surprise par l'effet rapide, notamment sur l'apparence de mes ports de peau. La texture du sérum est vraiment agréable, pas collante comme certains sérum, et la senteur est vraiment fraiche et subtile. Un bel ajout à ma routine !
Originaly posted on laroche-posay.ca
Nick28
41.751963884E12 08 July 2025
Amazing!
I had a breakout of adult acne due to stress. I should’ve read the ingredients list but I initially had a horrible reaction against the medication I was taking. After adjusting the dosage and checking how much my skin could tolerate, I’ve been using this at night on alternative nights alongside antibiotics tablets. Previously my skin was reacting terribly but for the last two months I have seen major improvement. The acne was so bad that wearing matte makeup made it look worse. Not I can wear matte make up and not feel horrible. I’m hoping to using sheer make up with blemish corrections soon.
Originaly posted on laroche-posay.co.uk
Reply from brand community expert 08 July 2025
Hi there, thank you so much for taking the time to share you review on the Effaclar Serum For Blemish-Prone Skin 30ml. So pleased overall you have seen a major improvement with your skin
IzLouise
51.751758249E12 06 July 2025
Cleared my Skin up in 6 weeks
I suffer with hormonal, bacterial acne. In summer months it worsens, I was hunting for a routine to keep blemishes at bay. I have been using this for 6 weeks, morning and night with my cleanser. I can honestly say its changed my skin, I don’t have spots come as much, it’s made scars fade and skin overall looks brighter. It’s a must for me now!
* it did cause my skin to “purge” that lasted about a week.
Originaly posted on laroche-posay.co.uk
Cato
51.750741203E12 24 June 2025
Changed my life
This product has completely changed my skin. I'd been struggling with painful acne for over 10 years. I'd tried almost every treatment possible and thought I was just doomed to be in pain. A week of using this serum and my skin is so, so smooth. My painful breakouts have reduced significantly, and there is almost no redness to my acne anymore. I always apply at night and follow with an intense moisturizer (I use cicaplast b5). I could not recommend this enough if you have blackheads, painful acne and oily skin.
Originaly posted on laroche-posay.ca
Ajumska
11.75570678E12 20 August 2025
Burnt my skin
My face was on fire for days after using this serum. Gave me a chemical burn! Feels too strong and I can't find any information on what is the concentration of acids in there.
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 18 June 2025
Hi, We are very sorry to hear this. We would like to gather some more details and look into your issue further for you. In order for us to do so, can you please contact us via our contact 0800 055 6822 or call us on https://www.laroche-posay.co.uk/en_GB/customer-service-contact-us.html Mon Sat, 8am 8pm and Sun 8pm 3pm.
Rhonda74
51.749531604E12 10 June 2025
Great for aging oily skin
I have been using this product for 4 years. I am 51 and have combination skin. It has cleared up my blackheads and makes the texture of my skin feel much softer. I will continue to use it.
Originaly posted on laroche-posay.ca
Angkin
31.749476618E12 09 June 2025
A nice serum
So this was recommended to me when I did the skincare quiz. It’s a fine serum. I’m not noticing any difference in my skin. To be honest I’m not even sure what it’s supposed to help with (aside from acne which I don’t have). I gave it a 3 for that reason -
Originaly posted on laroche-posay.ca
Reply from BEC 09 June 2025
Thank you for trying our Effaclar Ultra Concentrated Serum! We understand how frustrating it is when you try out a new product and it does not perform the way you expect it to. We have documented your experience, and we are passing along your comments to our team. Feel free to connect with one of our Online Live Chat Skin Care Experts at your convenience so they can assist you with choosing a product that would better suit your needs. We are available Monday to Friday from 9 AM to 9 PM EST and on Saturday and Sunday from 12 PM to 8 PM EST. We look forward to hearing from you!
AudreyBD
41.749013203E12 04 June 2025
Surprenant
[Cet avis a été recueilli dans le cadre d’une promotion.] Un peu collant lors de l'application, mais tout de même efficace si utilisé quotidiennement.
Originaly posted on laroche-posay.ca
AnneL
11.748149203E12 25 May 2025
Made my skin worst
I used the product as recommanded but when I applied it I had like a chemical burn face reaction! Now I have red and white pimples all over my face, neck and even chest! The product made my skin look like an orange skin texture! I am ashamed going out with my face like that in public! Would not recommand this product for sensitive skin at all!
Originaly posted on laroche-posay.ca
Reply from BEC 23 May 2025
Hi there! We are sorry about your experience with our Effaclar Ultra Concentrated Serum. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
Tin..
41.747458004E12 17 May 2025
A good one
Another fave product form this skin care brand. Find products that works well with your skin and stick to it.
Originaly posted on laroche-posay.ca
JENNIFER768
51.747407607E12 16 May 2025
Cleared Up Pregnancy Acne
I'm pregnant and getting acne and blotchy skin. Must be the hormones. My skin has gotten noticeable clearer and smoother since I started using the Effaclar serum.
Originaly posted on laroche-posay.ca
Sam95
51.746598859E12 07 May 2025
Cleared scaring and imperfections
Literally LOVE! After a long and rough period of anxiety popping/picking at my face I was left feeling even more anxious at the sight and state of my skin. I have tired so many products from budget friendly to extremely expensive and it either didn’t work or my face would break out. I was so sceptical because I had literally lost all hope in finding the perfect product… but here I am three weeks using this serum and loving it.
Originaly posted on larocheposay-au.com
Reply from consumer care 07 May 2025
Hi Sam, Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear you've found a new favourite in our Effaclar Anti-Acne Salicylic Acid Serum. We pride ourselves in creating products designed for sensitive skin so we’re pleased to hear you notice positive changes in your skin after application. We hope you continue to find new favourites within the range! Best wishes, La Roche-Posay AU/NZ
VeroGen
51.745671926E12 26 April 2025
J’adore ce serum
J’ai essayer plusieurs produits pour l’acné et quand j’ai découvert ce sérum je l’ai adoré … j’ai 43 ans avec une peau à tendance acnéiques j’aurais aimé l’avoir trouvée plus tôt !
Originaly posted on laroche-posay.ca
Chompey
11.742999959E12 26 March 2025
Effaclar Ultra
Ça pique ma peau quand je l’ai appliqué sur mon visage.
Originaly posted on laroche-posay.ca
Reply from BEC 26 March 2025
Bonjour! Nous sommes désolés de votre expérience avec votre Sérum Effaclar Ultra Concentré. Nous voulons aider de la meilleure façon possible. Par conséquent, nous avons transmis vos commentaires au service approprié pour obtenir de l'aide. Un membre de notre équipe vous contactera prochainement.
Elye
51.744495476E12 12 April 2025
72 yr old with consistent blackheads and whitehead
A miracle for me. Post menopausal spots. After just 3 nightly applications on my face tightened pores. I also steam and use a 'scrubber'..I'm also using the Vit C serum during the day.
Originaly posted on laroche-posay.co.uk
Reply from brand community expert 17 March 2025
Hi there, thank you so much for taking the time to share your review on the Effaclar Serum For Blemish-Prone Skin. So pleased this has worked so well for your skin :)
Pamfab
51.740981603E12 03 March 2025
Great!
[Cet avis a été recueilli dans le cadre d’une promotion.] I love it! The only downside is that you will eventually run out 🤣
Originaly posted on laroche-posay.ca
Sk99
51.740798005E12 01 March 2025
Excellent acne product
Great product! Has been helpful for my skin in keeping acne away!
Originaly posted on laroche-posay.ca
Carly W
51.740518104E12 25 February 2025
Brightens and smooths skin
I have been using this for 2 weeks now and it's already made a noticeable difference. It's gentle but gets the job done. My skin looks brighter and feels smoother.
Originaly posted on laroche-posay.ca
C lav
11.744916415E12 17 April 2025
Massive break out
I’m posting this again as my first review was deleted and no reply or reason was given.
Is this meant to cause a breakout ?
I’ve used this product twice in a week and followed the instructions, I have now got lots of small bumps and lots of spots all over my face where I didn’t have them before, is the normal ? Should I continue ?
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 01 February 2025
We are very sorry to hear of your experience after using our Effaclar Serum For Blemish-Prone Skin 30ml. We would like to look into this further for you, please reach out via our contacts https://www.laroche-posay.co.uk/en_GB/customer-service-contact-us.html so that we can support you further.
NoéB
51.737612005E12 23 January 2025
Avant la crème
[Cet avis a été recueilli dans le cadre d’une promotion.] Le sérum fait vraiment du bien au visage. Je le mets sous ma crème.
Originaly posted on laroche-posay.ca
Sandhu
51.736350214E12 08 January 2025
Amazing!!!!
I have been using this for couple days now and I can already see the results and tell how amazing it is. Worth buying this product. My skin is very sensitive and I am always scared to use new products but this worked really well for my skin. Love it 🥰
Originaly posted on laroche-posay.ca
Scarlett
51.73496871E12 23 December 2024
Worth every frickin' penny!
MY skin never looks as good as it does when I have this serum stocked up at home. The second I run out of it and it goes out of stock in store/online, I cannot seem to keep up with my breakouts. This not only helps with pimples, but acne scarring and redness as well. This is seriously my GO TO when I need flawless looking skin. I use in addition to the glow moisturizer and H5 serum to keep my skin hydrated.
Originaly posted on laroche-posay.ca
Michelle B.
51.734403505E12 17 December 2024
Excellent serum!
This serum with the Effaclar duo is the best combo for acne prone skin. It saved my skin from rosacea. I use it at night time and love it.
Originaly posted on laroche-posay.ca
SensitiveSoul3
51.734095711E12 13 December 2024
Love this line - sensitive skin
I have sensitive skin, with acne on the most sensitive part of my face - my cheeks. I took the acne prone skin diagnosis and was recommended this serum. My skin has had amazing results with almost all of my acne and texture gone within three weeks. My hyperpigmentation is improving too.
This is how I use this with sensitive skin
1. I wash my face with cold water and cleanser patting my face dry
2. I followed the directions for the serum - at the beginning I used too much and it made my skin raw. When I reduced to the recommended 2-3 drops for the face my skin started thriving. Read the directions of the product and follow them.
3. At night I follow up with La Roche Cicaplast gel for hydration
4. In the morning I use Effaclar duo and Cicaplast gel (now that my skin has adjusted I only just Effaclar duo)
My skin is the best it has been in years and I will continue to use this product.
Originaly posted on laroche-posay.ca
RAM89
11.734947367E12 23 December 2024
It made my skin a LOT worse
My skin is sensitive and acne-prone. I only used this serum twice but my whole face is now covered with small bumps. They’re itchy and kind of red as well. My skin is so rough to the touch. It is such a disappointment for an expensive product. Please evaluate your serum. Make it better.
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 23 December 2024
Hello there! We were very sorry to hear of your experience after using our product. We would like to look into this further for you, can you please call us on 08000556822 Mon-Sat, 8am-8pm and Sun 8pm-3pm.
Isabel Cristina
51.733281251E12 04 December 2024
Súper
se puede usar al mismo tiempo EFFACLAR SERUM ULTRA CONCENTRADO Anti-imperfecciones Anti-marcas Peeling diario y EFFACLAR DUO M?
Originaly posted on larocheposay-au.com
Reply from consumer care 04 December 2024
Hi there, Thanks for your question! Effaclar serum is designed to be used alone or in conjunction with other products in our range. Start with cleanser and follow with Effaclar serum. For boosted anti-acne efficacy you may complete with Effaclar Duo (+) Anti-Acne Moisturiser, but we recommend you start by introducing it a 2-3 times a week to establish skin tolerance. Best wishes, La Roche-Posay AU/NZ
pookie
51.731045604E12 08 November 2024
Concentrated Serum
(This review was collected as part of a promotion.) i like this item it does good for my face not greasy and feels good all day
Originaly posted on laroche-posay.ca
Caeleyann
51.7276936E12 30 September 2024
Amazing
I love this serum, it has really helped my blemish prone skin and leaves my skin feeling so good afterwards
Originaly posted on laroche-posay.co.uk
Reply from Brand community expert 30 September 2024
Hi Caeleyan, thank you so much for taking the time to share your review on the Effaclar Serum For Blemish-Prone Skin 30ml. So pleased this has helped your blemish prone skin :)
GigiSaba
41.72717811E12 24 September 2024
Effective Product with Noticeable Results
I have used this product for two months now, and just as it had promised, I can make a huge difference in my skin marks. I tried this upon seeing its good effects on my sister's skin, and I could say that my skin now has a radiant glow with notably lesser blemishes. However, I would not advise to make use of it right after washing your face or a shower; it stings those times. Also, my skin has gotten a little bit dry, but I think it would get better once I start using the recommended sunscreen after making use of this product. Overall, I am very pleased with this purchase and would recommend it for such great results
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 24 September 2024
Hello, thanks for reviewing the Effaclar Serum. We're happy to hear the this serum is helping your skin!
Je_ss
51.726376402E12 15 September 2024
great product
(This review was collected as part of a promotion.) Been using this product for four years, love it and helps my skin so much
Originaly posted on laroche-posay.ca
Guadalupe R.
51.729604923E12 22 October 2024
Effaclar Serum
I love this product.. Gets rid off dead skin and leaves my skin looking radiant and fresh . Only use 3 nights a week approximately an hour before bedtime..
Originaly posted on laroche-posay.ca
miaa
11.725533124E12 05 September 2024
My skin got irritated
I have bought this product for my acne scars and to have better complexion and been using this for 2 weeks and the other day my face was started burning, and swelling around my eyes, itching and my face is so rough. I could not go out without face mask because my face is too swollen. I have been using any other lacroche posay products and this us the first time happened to me.
Originaly posted on larocheposay-au.com
Reply from consumer care 05 September 2024
We're so sorry to hear of your experience, and appreciate you sharing your feedback. As La Roche-Posay is designed for sensitive skin, we take any reports which may relate to the safety of our products very seriously, and we would like to speak with you further to discuss at your earliest convenience. For prompt assistance, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat). Best wishes, La Roche-Posay AU/NZ
Akira
21.725436502E12 04 September 2024
Too harsh for my skin
I used for three days…I stopped now because my skin burning and itching badly., maybe it’s too much for my skin type.are there any recommendations on how to deal and soothe my skin
Originaly posted on larocheposay-au.com
Reply from consumer care 04 September 2024
We're so sorry to hear of your experience, and appreciate you sharing your feedback, Akira. As La Roche-Posay is designed for sensitive skin, we take any reports which may relate to the safety of our products very seriously, and we would like to speak with you further to discuss at your earliest convenience. For prompt assistance, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat). Best wishes, La Roche-Posay AU/NZ
Rh_7
21.729604949E12 22 October 2024
Bring back the old formula plz
Why on earth would they change the formula? Coz I'm sure it's a different formula now..no where near the previous one..first bottle was magic , this one doesn't work!!
Originaly posted on laroche-posay.ca
Reply from La Roche-Posay Consumer Care Centre 26 August 2024
Thank you for reaching out to La Roche-Posay and sharing some feedback with us on our Effaclar Ultra Concentrated Serum. We are sorry this product didn't meet your expectations. We appreciate you sharing your personal experience and will be forwarding your comments with others on our team. We hope you keep trying our products in the future!
Perkyzini
31.723834508E12 16 August 2024
Formula change, not effective as before.
I bought the serum and it was highly effective, saw results within a week, then the product went out of stock when it was finally restocked I bought another bottle, but it isn’t as effective as the first, I’ve been using it since 3rd week of June, can’t see any change. The first bottle I used visibly cleared spots on my face, this one isn’t doing anything at all. If the formula was changed when the product was out of stock, please revert back to the old formula.
Originaly posted on laroche-posay.co.uk
Reply from Customer Care 05 August 2024
We are sorry to hear you are unsatisfied with Effaclar Serum, your feedback is valuable to us and will certainly pass it on to our Product Development team.
Luisandra
21.720512172E12 09 July 2024
I NEED HELP
I’ve been using this product for 11 days now and I don’t see any results. I feel my skin stretchy and it’s uncomfortable. Can you guys please tell me if I should discontinue the treatment or should I just trust the process?
Originaly posted on larocheposay-au.com
Reply from consumer care 09 July 2024
We're so sorry to hear of your experience, and appreciate you sharing your feedback Luisandra. This does sound unusual and we would like to speak with you further at your earliest convenience. Our Customer Care team can be reached on 1300 101 411 (open 8am-5pm AEST, Mon to Sat), or email: [email protected] - be sure to keep an eye on your spam/junk folder for any missing responses. Alternatively, you can reach out to our team on Live Chat (8am-5pm AEST, Monday to Friday) via our website, look out for the orange tab on the side of your screen/device. Best wishes, La Roche-Posay AU/NZ
Amyx
51.718719161E12 18 June 2024
Lovely
My skin hasn't been this good in such a long time x
Originaly posted on laroche-posay.co.uk
Reply from Brand community expert 18 June 2024
Hi there, thank you so much for taking the time to share your review on the Effaclar Serum. So pleased to hear your results :)
Naz25
51.717593825E12 05 June 2024
Skin is so much smoother only after 2 weeks
After trying Vitamin C serum which gave my skin bit of a glow, I decided to give this ago. I am Clinque customer for the last 20 years but all my favourite products have discounted and new products are not as good anymore so I decided to try something new and I am so glad I tried Vitamin C serum and then Effaclar serum. My new favourite brand is Laroche-posay now.
Originaly posted on laroche-posay.co.uk
Reply from ACD 05 June 2024
Hello, we are so pleased to hear that you are happy using Effaclar Serum For Blemish-Prone Skin and our other products, thank you for sharing your experience with us.
NKour
11.729605041E12 22 October 2024
Reacted on skin
Not for sensitive skin. Burnt my skin and not effective.
Originaly posted on laroche-posay.ca
Reply from Centre Service aux Consommateurs La Roche-Posay 24 May 2024
Hi NKour, Thank you for contacting La Roche-Posay and sharing your feedback with us on our Effaclar Ultra Concentrated Serum. We are sorry this happened. La Roche-Posay creates products that are both safe and effective for as many people as possible, but everyone's skin is different. We invite you to contact our Consumer Services team so they can discuss your experience further: [email protected] or 1-888-577-5226. Take Care, La Roche-Posay Canada
Fancyify
51.715761566E12 15 May 2024
Effacar serum
Best product ever
This works like magic. It doesn’t just clear acne but prevents the new ones from coming out! In other words it prevents breakouts .
Originaly posted on laroche-posay.co.uk
Reply from ACD 15 May 2024
Hello, we are very happy to hear you have noticed a difference in your skin after using Effaclar Duo(+) M. Thank you for sharing your experience with us.
Cccshadeeeee
51.714280406E12 28 April 2024
Love
Been using for a year now and I love it. Use once a week for my combination/eczema skin. I use after my eczema clears up and this sloughs off all the dead skin left behind. I wake up with such soft clear skin. I don’t use when I have a flare up.
Originaly posted on laroche-posay.ca
Lilzoune
11.740028306E12 20 February 2025
Rougeurs
J’ai mis sur ma peau en suivant tout les instructions et voilà comment ma peau est ressortit.
Gonflée, rouge et qui pique.
Originaly posted on laroche-posay.ca
Reply from Centre Service aux Consommateurs La Roche-Posay 24 May 2024
Bonjour Lilzoune, Merci d'avoir contacté La Roche-Posay et de partager vos commentaires avec nous sur notre Sérum Effaclar Ultra Concentré. Nous sommes désolés que cela vous soit arrivé. La Roche-Posay créé des produits à la fois sûrs et efficaces pour le plus grand nombre de personnes possible, mais la peau de chacun est différente. Nous vous invitons à contacter notre équipe du Service Consommateurs afin qu'elle puisse discuter davantage de votre expérience : [email protected] ou 1-888-577-5226. Merci et bonne journée ! La Roche-Posay Canada
Ajl11
11.713031244E12 13 April 2024
Burning my skin
I just bought it and tried for the first time! My sensible skin is burning, swelling and is very red. I do not recommend if you like a soft and light hydratation serum.
Originaly posted on laroche-posay.ca
Reply from CCC 13 April 2024
Hi there! Thank you for your review on Sérum Effaclar Ultra Concentré. We are sorry to hear that you began to experience adverse reaction since incorporating Sérum Effaclar Ultra Concentré into your routine. We would appreicate the opportunity to connect with you further about your experience as these are outside of the expected skin responses to this product. Please contact us at your convenience via our contact https://www.laroche-posay.ca/en_CA/customer-service/customer-service-contact-us.html, or call us at 1-888-577-5226 Mon-Fri, 9am-5pm EST. Take Care, La Roche-Posay Canada
Raisa
51.712552259E12 08 April 2024
The best serum for prone acne skin
I am absolutely thrilled with this serum! To be honest, I've tried numerous products in the past, but none have had the transformative effect that this serum has. It truly works wonders. I've noticed a significant improvement in my skin, even during that time of the month when I typically experience breakouts. This serum has been a game-changer for me it's simply amazing!
Originaly posted on larocheposay-au.com
Reply from Consumer Care 08 April 2024
We’re so glad to hear you’re a fan! Thanks for sharing your wonderful feedback. Best wishes, La Roche-Posay AU/NZ
Sia1
11.777618746E12 01 May 2026
Awful, not for sensitive or rosacea skin
Took 10 seconds of being on my skin to completely scold my face. I couldn’t believe how instant the reaction was!
Burn on cheeks and neck, didn’t effect my forehead so you can see the severity
Originaly posted on larocheposay-au.com
Reply from Consumer Care 01 April 2024
Hi Sia, We're so sorry to hear of your experience, and appreciate you sharing your feedback. As La Roche-Posay is designed for sensitive skin, we take any reports which may relate to the safety of our products very seriously, and we would like to speak with you further to discuss at your earliest convenience. For prompt assistance, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat). Best wishes, La Roche-Posay AU/NZ
Annik
51.711083606E12 22 March 2024
Acnee
[Cet avis a été recueilli dans le cadre d’une promotion.] La gamme Effaclar a réglé mes problème de peau ! J’adore
Originaly posted on laroche-posay.ca
lucynical
51.709997401E12 09 March 2024
Wondrous
This stuff is liquid gold. It's completely changed my skin - I now rarely get cystic hormonal acne, the redness I thought might be rosacea has decreased massively and I'm now confident leaving the house make up free which I haven't been in years. I've been recommending it to friends ever since starting. The only negative I've found is that my noise is slightly shinier so I avoid my noise most nights and only use it there once a week. Suspect that's just a me thing though so I wouldn't let it put you off!
Originaly posted on laroche-posay.co.uk
LexxFc
51.714222009E12 27 April 2024
EFFACLAR SERUM
good quality product, essential for a tlc routine for every day
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 07 March 2024
We're happy to hear the Effaclar Serum is a staple for your skincare routine!
Sister
51.714603645E12 01 May 2024
Super produit
Pour un premier test je suis quand même satisfaite du produit. J'ai une peau noire à tendance acnéïque, je remarque une amélioration. Je l'utilise les soirs avant le couché et en plus 1 nuit sur 3.
Originaly posted on laroche-posay.ca
Sister
51.709439304E12 03 March 2024
Super produit
Je l'aime bien, je l'utilise souvent le soir avant de me coucher. C'est sur que pour un produit que je n'utilise pas toujours, ça pris du temps pour que je puisse voir du changement sur ma peau. Je le conseille fortement.
Originaly posted on laroche-posay.ca
Adriana L
11.729605154E12 22 October 2024
Burns my skin
I brought this a few weeks ago after seeing so many tik tok recommendations, and it’s just burns my skin every time I apply it.
Originaly posted on laroche-posay.ca
Kkas
51.71155522E12 27 March 2024
Amazing!
Omg. The most amazing thing I have ever used on my skin. All my acne scars are fading and my skin is so nice after just 2 weeks!
Originaly posted on laroche-posay.ca
Brielle H
51.711555221E12 27 March 2024
Finally, something that works on my hormonal acne
I've been using this product for 2-3 weeks consistently and have seen some long standing hormonal acnes finally start to clear. I am excited to see what my skin looks like with several more weeks of consistent usage. I have tried so many options over the last 8-10 years to clear my hormonal acne that got incredibly bad during pregnancy and never recovered (diet, medication, prescription creams, serums, etc.) and this is the first time I've seen a product actually produce results. The serum itself feels light and has a pleasant non-scent.
Originaly posted on laroche-posay.ca
Elval
51.710489507E12 15 March 2024
Smooth Skin
I bought just one bottle of this serum. Used it every other day and my skin has lost all the blemishes. The tiny holes are beginning to close up. I really like this serum. It’s also light and easy to absorb. Please let me know when it’s available.
Originaly posted on laroche-posay.co.uk
Reply from Brand Commnity Expert 01 February 2024
Hi there, thank you so much for taking the time to share your review. So pleased to hear this serum has reduced your blemishes
Syeda
51.705071344E12 12 January 2024
Best product I ve ever found......
Its the best serum for sensitive skin....100% recommended
Originaly posted on laroche-posay.co.uk
Reply from Brand Community Expert 12 January 2024
Hi there, thank you so much for taking the time to share your review on the Effaclar Serum. So pleased you are a fan 💙
Hollyb1995
51.713456129E12 18 April 2024
Magic
I love this product. My skin has never been so clear or blemish free since using this. I would highly recommend this product to anyone who suffers with blemishes or imperfections.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 10 January 2024
Thanks for taking the time to share your feedback on the Effaclar Serum. We're pleased to hear it has left your skin looking clear!
HelenaMelbourne
11.761292182E12 24 October 2025
Not for sensitive skin!
I have a sensitive skin so normally I only use toleriane range, but got a sample of this effaclar serum and decided to use it on my chin where I get blemishes. The moment I put it on, I felt a terrible burning sensation as if my chin was on fire. I washed it off straight away but the burning sensation stayed for a while! This certainly isn't a product for sensitive skin.
Originaly posted on larocheposay-au.com
Reply from Consumer Care 10 January 2024
We're so sorry to hear of your experience, and appreciate you sharing your feedback, Helena. As La Roche-Posay is designed for sensitive skin, we take any reports which may relate to the safety of our products very seriously, and we would like to speak with you further to discuss at your earliest convenience. For prompt assistance, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat). Best wishes, La Roche-Posay AU/NZ
Stephie
51.704866405E12 10 January 2024
Amazing!
I bought this in November. It has done wonders for my skin! It is incredibly soft and smooth now! I do use it with a few other products as well. I finally found a good routine!
Originaly posted on laroche-posay.ca
Brittany F.
51.71155522E12 27 March 2024
Simply the best!!
I've struggled with adult acne for years and I absolutely love this product! Effective and dries so fast to the touch - no sticky residue! Highly recommend!
Originaly posted on laroche-posay.ca
BSHA
51.710489526E12 15 March 2024
I've found my skincare savior
After a couple of months of using this serum, I can confidently say I've found my skincare savior. It has significantly improved my skin, especially after the challenges I faced upon moving to the UK. I tried various products in an attempt to restore my previous skin structure, but it wasn't until I found this serum that I noticed a remarkable difference.
Originaly posted on laroche-posay.co.uk
Reply from Community 02 January 2024
Hello! Thank you so much for your review today! We are so pleased to hear that you enjoyed this product and that it worked for you!
Vickk
51.704002406E12 31 December 2023
Genial!
Depuis que j’utilise ces produits ma peau se porte beaucoup mieux
Originaly posted on laroche-posay.ca
Bella_Marie
11.703635278E12 27 December 2023
Burned skin
I bought this today excited to try it, However the second i put it on my face it started tingling and burning. I washed it off and im still in pain from the burning even after applying a moisturiser
Originaly posted on larocheposay-au.com
Reply from Consumer Care 26 December 2023
We're so sorry to hear of your experience, and appreciate you sharing your feedback. As La Roche-Posay is designed for sensitive skin, we take any reports which may relate to the safety of our products very seriously, and we would like to speak with you further to discuss at your earliest convenience. For prompt assistance, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat). Best wishes, La Roche-Posay AU/NZ
Samantha144
11.71155522E12 27 March 2024
Not for me
I bought this a couple of months ago and slowly integrated it into my routine because I would typically get one or two pimples at certain points in my cycle. It caused what I thought was a purge, but I’m still breaking out well beyond a purge period and am left with a ton of post acne scars. Caused all deep cystic marks and my skin has never looked worse. I’m sure it works for some. But not for me.
Originaly posted on laroche-posay.ca
Sativasiren
51.71155522E12 27 March 2024
Effaclar Line Seriously Works!
In October I suffered the worst hormonal breakout I have ever had. Tried some acne targeted skincare products from Sephora which did absolutely nothing for 2 months. Purchased the La Roche Effaclar line two weeks ago and now my skin is completely cleared up and pores are sooo much smaller !
Originaly posted on laroche-posay.ca
Jenw
41.709366668E12 02 March 2024
Love it
The first 2 times it felt like my face was going to burn off but after that it has left my face so nice. I would do it every 2 or 3 days if your face is sensitive like mine than after that you can go everyday.
Originaly posted on laroche-posay.ca
SDRA
51.709366674E12 02 March 2024
Excellent produit
J'aurais dû l'acheter beaucoup plutôt. Il fonctionne très bien.
Originaly posted on laroche-posay.ca
Kacendra
51.709366716E12 02 March 2024
Efficacité 100%
[Cet avis a été recueilli dans le cadre d’une promotion.] N'ayant pas de problèmes d'acné (seulement quelques petits ici et là lors des poussées hormonales) je ne l'utilise pas pour ce problème... par contre, j'ai les pores de peau assez apparent. C'est la raison de mon achat. Et honnêtement, depuis que je l'utilise, mes pores sont beaucoup moins apparent! Et aussi lors des poussées de boutons, je l'applique et le lendemain ils sont disparus. Quoi demander de mieux! (J'alterne le sérum avec 2 autres sérums, le C10 et le B5)
Originaly posted on laroche-posay.ca
Jjep
51.71155522E12 27 March 2024
No more adult acne
For the first time in my adult life I feel like I have control of my acne. My adult deep painful pimples that I get have become almost a thing of the past. Totally recommend this!
Originaly posted on laroche-posay.ca
Hania
11.71155522E12 27 March 2024
Sensitive acne prone skin
Product too rough on my sensitive skin, made my acne worse
Originaly posted on laroche-posay.ca
MarieG
41.702274408E12 11 December 2023
Efficace
[Cet avis a été recueilli dans le cadre d’une promotion.] Semble bien fonctionner. Ces derniers temps j'ai tendance à faire beaucoup de boutons/points blancs, j'applique le sérum 2-3 fois semaine avant de me coucher. Cependant il laisse la peau collante contrairement à ce qui est mentionné.
Originaly posted on laroche-posay.ca
Alesandra
41.702101605E12 09 December 2023
Fine lines greatly diminished
Wear at night as makes face red during day and skin dry, but overall it has made a big difference in diminishing fine lines.
Originaly posted on laroche-posay.ca
Mayra Q
51.702101606E12 09 December 2023
Love it!
Works nicely in the skin, you can notice the difference
Originaly posted on laroche-posay.ca
SaraLiamKass
51.701324007E12 30 November 2023
Sérum absolument exceptionnel
J'étais sceptique avant mon achat, mais je me suis dit, essaye le... et bien je vous GARANTI que c'est LE meilleur sérum effet peeling que j'ai essayé de toute ma vie! Je ne suis pas payé pour dire ça (je le jure!) Mais honnêtement, je ne pourrais plus m'en passer... pour ma part c'était les pores de peau très visible qui me complexaient, avec le sérum j'ai réussi à totalement les faire disparaître en plus de lisser ma peau... j'ai 34 ans et disons que les signes de "vieillesse" commence à ce voir 🤪 Tout ça pour dire, je recommande se sérum à n'importe qui 😊
Originaly posted on laroche-posay.ca
skinchloe
11.700546404E12 21 November 2023
Dangerous
I applied this serum on my brother , he immediately turned scorching red. We rinsed it immediately. An hour and a half later and his skin is still burning.
Originaly posted on laroche-posay.ca
Reply from CCC 20 November 2023
Hi there! Thank you for your review on Effaclar Ultra Concentrated Serum. We are sorry to hear that you began to experience redness since incorporating Effaclar Ultra Concentrated Serum into your routine. We would appreicate the opportunity to connect with you further about your experience as these are outside of the expected skin responses to this product.Please contact us at your convenience via our contact form https://www.laroche-posay.ca/en_CA/customer-service/customer-service-contact-us.html, or call us at 1-888-577-5226 Mon-Fri, 9am-5pm EST. Take Care, La Roche-Posay Canada
Connie94
51.710489529E12 15 March 2024
Fantastic
This serum has a very lightweight texture which absorbs quickly. It doesn’t irritate my oily skin. It goes well with other products and doesn’t cause pilling.
I like to use it together with my Effaclar Duo +M gel.
It helps to control sebum production and gently exfoliates the skin, improving skin texture and radiance. I have noticed fewer breakouts since using this and my skin looks a lot more beautiful.
Originaly posted on laroche-posay.co.uk
Trine
11.728839321E12 13 October 2024
Bad reaction :(
The products are giving me a bad reaction. It’s stinging and it’s really drying out my skin !
Originaly posted on laroche-posay.co.uk
ChelleB
51.70906008E12 27 February 2024
Smoother skin
I have used this product after cleansing my skin and before applying Effaclar duo+M. It is expensive but you only need a small amount day and night and my sensitive skin now has less flare ups.
Originaly posted on laroche-posay.co.uk
Desired
51.697099138E12 12 October 2023
Amazing serum
During my teenage and after pregnancy I had severe breakout and acne, initially I treated them with over the counter creams and face washes from supermarkets, this didn't help much then I finally got them treated by dermatologist.After all the heavy dose treatment finally my acne started reducing and eventually stopped but the after effect of treatment was my very dry dull looking skin with acne spots left behind.Im so thankful to la Roche posay
effaclar Serum, I started using it and within few days my skins ph balance was maintained and my skins Started feeling hydrated and balanced.This is very gentle and easily absorbed, helping improve my skin imperfections and unevenness.I use effaclar duo+ moisturizer on top of the Serum which again is very light weight and white thin cream texture which easily absorbs in the skin and what a great combination they are.My skin feels instantly hydrated and smooth.All the redness blurs after using this combination.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 12 October 2023
Hi there, Thank you for taking the time to share your great feedback with us. We are so pleased to hear that your skin is left feeling hydrated and smooth after use.
Juditmp
31.696438944E12 04 October 2023
Super sticky
The serum works well but just if you use the cream after. The serum can't soak into the skin, you have to apply a tiny little bit and use the effaclar cream after. Then, it soaks and you get a nice skin texture.
Originaly posted on laroche-posay.co.uk
shopper3
51.712778033E12 10 April 2024
excellent
First and foremost, the serum has a lightweight, non-greasy texture that feels comfortable on the skin. It absorbs quickly, which is particularly beneficial for those with oily skin as it doesn't add any extra heaviness. The serum layers well under other skincare products and makeup, making it suitable for both daytime and nighttime use.
Effaclar Serum is specifically formulated to target enlarged pores and uneven skin texture, both common issues for individuals with oily or acne-prone skin. With consistent use, I noticed a significant improvement in the size of my pores and the overall smoothness of my skin. My complexion appeared more refined, which also made my makeup application look smoother and more flawless.
Another notable benefit of Effaclar Serum is its ability to control excess oil production. It helped in reducing the shine on my face, making my skin look fresher for a longer period. By regulating sebum production, it also contributed to fewer breakouts and blemishes, leading to an overall clearer complexion.
Effaclar Serum is also designed to provide hydration without clogging pores. This is essential for oily skin types because they often need moisture balance without adding extra oil. The serum provided just the right amount of hydration, leaving my skin feeling soft and supple without making it greasy.
One thing I appreciated about this serum is its inclusion of LHA (Lipo Hydroxy Acid), which gently exfoliates the skin, promoting a smoother texture and helping to unclog pores. This ingredient, combined with niacinamide, provides a powerful combination to combat acne and improve skin texture.
Originaly posted on laroche-posay.co.uk
HelenaZe
51.695816145E12 27 September 2023
My holy grail
This is the only serum that has helped me with my skin. Im prone to break outs and using this serum has calmed down my skin so much! I would totally recommend!
Originaly posted on laroche-posay.co.uk
EFFACLAR SERUM 30ML Product code : 3337875722827
La Roche Posay - EFFACLAR
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