Ratings & Reviews
Marcia
51.778130008E12 07 May 2026
This product is a dream!
This product is a dream! I have always suffered from dry red skin. This cream has made such a difference. My skin is consistently less red and more smooth. I love it! Can you please make it in a larger tube with a pump nozzle? Thank you!
Originaly posted on Sampler
Esther B.
51.767420008E12 03 January 2026
Essentielle!
Une texture riche, mais sans lourdeur. Hydrate merveilleusement bien. Une crème essentielle, particulièrement en hiver.
Originaly posted on laroche-posay.ca
Juliass
51.766382463E12 22 December 2025
Works like a dream for winter
Amazing. Wish it was in a bigger tube but you don't need a lot. Works like a dream
Originaly posted on laroche-posay.ca
Mary Frances
51.766382471E12 22 December 2025
Gentle and effective
Love these products. They are gentle and effective, especially for someone like me who suffers from rosacea.
Originaly posted on laroche-posay.ca
Kim74
11.766382547E12 22 December 2025
Not for sensitive skin
This should not be branded for sensitive skin given it contains balsam of Peru which is a significant irritant. Caused a major allergic reaction because it is not clear in the ingredient listing that butyrospermum parkii butter is actually balsamic of Peru. Took two weeks for my skin to recover.
Originaly posted on laroche-posay.ca
Reply from BEC 20 November 2025
We are sorry about your experience with our Toleriane Sensitive Riche. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
Lilas
51.766382544E12 22 December 2025
Peau trés douce
[Cet avis a été recueilli dans le cadre d’une promotion.] Laisse la peau Douce non grasse. Satisfaite de l achat
Originaly posted on laroche-posay.ca
Emily from Canada
51.766382541E12 22 December 2025
No pimples, nor dryness. Great for winter!
This creme is great. I find that the key to getting a nice even layer without being too greasy/thick is to put a little bit on your hands with a little bit of water, and apply it while slightly diluted. It's perfect for dryer winter! My face has appreciated it ✌️😻
Originaly posted on laroche-posay.ca
Brim
31.76105693E12 21 October 2025
Needs better package
It works but man do i dislike the packaging. Love the glass package of your other cream but I like this face cream more. I don't buy it because the packaging is hard to get all the cream out.
Originaly posted on laroche-posay.ca
Reply from BEC 16 September 2025
Thank you for your feedback on our Toleriane Sensitive Riche. We are sorry to hear that you were not able to properly enjoy your product because of the difficulties with the packaging. It is only through feedback from loyal customers that we can continue to improve our products. We will be sure to forward your comments to our team for review.
CarineJ
41.766382557E12 22 December 2025
Good
(This review was collected as part of a promotion.) Good product. Skin feeling healthier since use oft the product
Originaly posted on laroche-posay.ca
Avaa
51.766382559E12 22 December 2025
Great for my Extremely Sensitive Skin
The only facial moisturizer that is gentle and moisturizing enough for my extremely sensitive skin.
Originaly posted on laroche-posay.ca
60 yrs
41.750631386E12 22 June 2025
Lovely but tiny size
Lovely cream. Perfect for my ultra-sensitive, very fair, flush-prone, 60 year old skin. But the size of the plastic tube is ridiculously tiny. Please make bigger sizes!
Originaly posted on laroche-posay.co.uk
Reply from brand community expert 27 March 2025
Hi there, thank you so much for taking the time to share your review on the Toleriane Sensitive Skin Moisturiser. So pleased you found this perfect for your sensitive skin :)
Hannah from London
41.758972507E12 27 September 2025
Please improve packaging as product is awesome
I absolutely love this moisturiser as it is thick (in a luxurious absorbing way) and gentle. My skin has a great glow when I am using it. However, the packaging lets the product down. Please can it also come in a bigger tube and please can you make it easier to get the last bits out.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 19 March 2025
Hi there, Thank you for taking the time to share your great feedback with us on our Toleriane Sensitive Skin Moisturiser. We are pleased to hear that your skin was left glowing after use.
Christina S
51.732600803E12 26 November 2024
Extra layer of protection from the cold
This is a great addition to my skin care routine for the colder months. It gives me that extra layer of moisture and protection from the cold. Especially since I’m prone to dry skin and patches of eczema. Very happy I gave this a try.
Originaly posted on laroche-posay.ca
Cat55
51.745324423E12 22 April 2025
The best moisturizer
I love this moisturizer. It's the best I've ever used and works so well with my dry skin. Just wish it came in a bigger tube. Less plastic!
Originaly posted on laroche-posay.ca
Goggie
51.76579462E12 15 December 2025
WASTEFUL
I love this moisturiser because it seems to soothe my sensitive, allergy prone skin but I'm horrified by the amount of cream that could be wasted due to being unable to squeeze the tube when it's nearly empty. I cut off the bottom of the tube and found an unacceptable amount still in the tube.
Perhaps it's a design fault ?
Originaly posted on laroche-posay.co.uk
Reply from Brand community expert 18 November 2024
Hi there, thank you so much for taking the time to share your review on the Effaclar Duo+M: Anti-Blemish Corrective Gel Moisturiser. So glad to hear you love this and you was able to cut open the tube to apply the rest of the product
Mm11
51.727820321E12 01 October 2024
BEST MOISTURISER EVER
Genuinely the best. I had severe sunburn in my face and after applying this product it was gone in ONE day. Always hydrates my skin. I wish there was a larger size.
Originaly posted on larocheposay-au.com
Reply from consumer care 31 May 2024
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear you've found a new favourite in our Toleriane Sensitive Riche Prebiotic Cream. We pride ourselves in creating products designed for sensitive skin so we’re pleased to hear you notice positive changes in your skin after application. We hope you continue to find new favourites within the range! Best wishes, La Roche-Posay AU/NZ
jh27
31.744517087E12 13 April 2025
just average
its ok. average. not a rich moisture. just moderate. good for day use. not enough moisture for a night cream. falls inferior to other brands such as biotherm or kiehls.
Originaly posted on laroche-posay.ca
Reply from CCC 13 April 2024
Hi there! Thank you for your review on Toleriane Sensitive Riche. We are sorry to hear that the Toleriane Sensitive Rihce did not meet your expectations. We are happy to show you some tips and tricks for applications. Feel free to connect with one of our Online Live Chat Skin Care Experts at your convenience. We are available Monday to Friday from 9 AM to 9 PM EST and on Saturday and Sunday from 12 PM to 8 PM EST. We look forward to assisting you! Take Care, La Roche-Posay Canada
Liseth
51.744517097E12 13 April 2025
Good for acne and redness pron skin
Excellent for redness and acne pron skin. Good for skin barrier.
Originaly posted on laroche-posay.ca
Justine_H
11.745324463E12 22 April 2025
L'impression qu'elle assèche ma peau
J'ai voulu tester cette crème à la recherche d'une crème pour le visage. J'utilise habituellement Lipikar pour le corps qui me convient très bien. Par contre, cette crème n'hydrate pas du tout mon visage et j'ai même l'impression qu'elle l'assèche d'une façon étrange, c'est comme si je pelais du visage, notamment sur le front. J'ai du arrêter de l'utiliser. Celle pour UV me causait des démangeaisons donc je vais éviter cette ligne de produits.
Originaly posted on laroche-posay.ca
Hollys
51.705926667E12 22 January 2024
Best for dry skin
This one is my favourite out of the ones I’ve tried from La Roche Posay. It’s thicker and more moisturising than their other face creams. Doesn’t make my sensitive skin flare up.
Originaly posted on laroche-posay.co.uk
IrinaPtichka
51.730708299E12 04 November 2024
Finally found my best moisturizer ever.
I simply fell in love with this cream. My skin is very well hydrated and absolutely no feeling of tightness. I was looking for a substitute of my favorite moisturizer (Hydrix by Lancôme. Now you know how old I am...) This moisturizer is absolutely equal to the legendary hydrating cream.
Originaly posted on laroche-posay.ca
Rosalie
41.702101605E12 09 December 2023
Rosaliac riche
[Cet avis a été recueilli dans le cadre d’une promotion.] Bonne crème pour peaux sensibles mais je préférais Rosaliac riche.
Originaly posted on laroche-posay.ca
HelenC
51.701351606E12 30 November 2023
Best cream for dry skin!
Amazing cream, so rich and thick. I wish it came in a larger format! 40g goes so quickly!
Originaly posted on laroche-posay.ca
Sandra01
51.70586451E12 21 January 2024
Crème extraordinaire
J’ai acheté cette crème hydratante et je l’adore vraiment. Texture très hydratante sans laisser de sensation de gras sur la peau.
Originaly posted on laroche-posay.ca
Shaz71c
51.697753826E12 19 October 2023
Great moisturiser
This has been so great for my skin it’s so hydrating and just perfect for my skin.A little goes a long way
Originaly posted on laroche-posay.co.uk
jess0101
51.745324506E12 22 April 2025
Nourishing for dry & dehydrated skin!
My dry & dehydrated skin loves this moisturizer! It does a great job at nourishing the skin, while not feeling thick or tacky. My only issue, however, is the size. Although I only apply a small amount each time, I strongly suggest increasing the amount of product that comes per tube. 40 mL is very easy to quickly go through. I understand that this would probably mean an increase in price, but this is something I am willing to accept in exchange for more product. Perhaps having different sizing options available would be useful for customers.
Originaly posted on laroche-posay.ca
Lulusunshine
41.68965144E12 18 July 2023
Great for sensitive skin…
I have VERY sensitive skin so always had a reaction to most moisturiser I’ve used however decided to buy higher brand to try and loved this cream.. my skin felt moisturised. I would use the crème one for morning and Riche for night. I am currently on my second bottles but I have noticed there’s a smell now unlike the first bottle. I hope the formula has not changed as it would be a pity if I was to get a reaction.
Originaly posted on larocheposay-au.com
Reply from Consumer Care 18 July 2023
We're so glad to hear your skin has embraced our Toleriane Riche Prebiotic - thank you for taking the time to share your experience with us! We can confirm there has been no formula change and we would like to speak with you further to discuss at your earliest convenience. For prompt assistance, please contact our Consumer Affairs division on 1300 101 411 (open 8am-5pm AEST, Mon to Sat). Best wishes, La Roche-Posay AU/NZ
Gabby2020
51.727820364E12 01 October 2024
Love this!
Love this cream but a larger size would be great please!
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay 07 July 2023
Thank you sharing! We are so glad to hear about your experience with our Toleriane Sensitive Riche Prebiotic Cream and will pass on your feedback regarding the product size. Best wishes, La Roche-Posay AU/NZ
Catsbythesea
31.74066724E12 27 February 2025
Is this as good as rosaliac uv riche moisturiser
Does this work as well as the rosaliac uv riche moisturiser that they don’t do anymore.
I had been using it for a few years and am gutted they don’t do it.
Worried about trying it on my sensitive skin.
Originaly posted on laroche-posay.co.uk
Alaska
51.681966805E12 20 April 2023
Michymoo79
51.750631783E12 22 June 2025
Moisturising
I bought this cream after trying the Sensitive Crème as it wasn’t moisturising enough for my slightly dryer skin. I’m glad I did as it’s definitely made it easier to apply foundation after application. I will buy this again.
Originaly posted on laroche-posay.co.uk
Reply from Community Management Expert 07 April 2023
Thanks for the lovely review on the Toleriane Riche. We're so pleased this has helped your dry skin!
PrairieGirl
51.677706212E12 01 March 2023
Instant relief
I didn’t realize my skin was dehydrated until this.
Originaly posted on laroche-posay.ca
Sara8260
51.676354402E12 14 February 2023
Perfect
(This review was collected as part of a promotion.) This product help my skin to be more moisturizing. I love it
Originaly posted on laroche-posay.ca
Marie-Lisa
51.674885605E12 28 January 2023
Parfaite pour les enfants qui aiment jouer dehors
[Cet avis a été recueilli dans le cadre d’une promotion.] Elle fait super bien pour mes enfants qui adorent jouer dehors! Par temps froid, on se met une petite couche sans tout l’étendre et ça protège bien.
Originaly posted on laroche-posay.ca
Laure G
51.674021603E12 18 January 2023
geniale
[Cet avis a été recueilli dans le cadre d’une promotion.] texture parfaite, vraiment efficace sur ma peau sensible et acneique, ideale pour l'hiver
Originaly posted on laroche-posay.ca
WM54
51.673589603E12 13 January 2023
People comment on how healthy I look.
I live in a dry climate and since using this product, my skin is soft and glowing. I look younger and healthier. I have thrown out all my old products and ordered only LaRoche-Posay products.
Originaly posted on laroche-posay.ca
KimberlyC
51.673267406E12 09 January 2023
Richa1189
51.768344305E12 13 January 2026
Super effective winter cream for all skin types!!
Great winter cream love its texture and effectiveness. Defenitely a 10/10
Originaly posted on laroche-posay.ca
Cherry Bobbins
51.68873952E12 07 July 2023
Hydrating heaven
Fabulous moisturiser BUT needs to be in a larger package. Lovely, hydrating and makes my sensitive skin feel calm
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay 09 November 2022
Thank you for your wonderful feedback. We're so pleased to hear your sensitive skin has embraced our Toleriane Sensitive Riche Prebiotic Cream, and we'll ensure we pass on your feedback regarding the product size. Best wishes, La Roche-Posay AU/NZ
Nicole Di Lallo
41.668468312E12 14 November 2022
Would recommand these products good Price
Actually my Daughter uses this Product
Also she used other Product from your comptant I also bought and like the feeling on the skin
Originaly posted on laroche-posay.ca
Hanna22
51.653541203E12 26 May 2022
This brand is amazing I love it honestly
This product this product is literally amazing I can’t leave without it
Originaly posted on laroche-posay.ca
BevyJ
51.652936402E12 19 May 2022
Great product!
This product is non- irritating and definitely moisturizers my very sensitive skin. I can feel and see a difference using this moisturizer.
Originaly posted on laroche-posay.ca
Risa
51.652072402E12 09 May 2022
great moisturizer!
great moisturizer! doesnt leave a greasy feeling!!
Originaly posted on laroche-posay.ca
Niloofar
51.681292274E12 12 April 2023
My favourite moisturizer
This is my most favourite moisturizer , rich and suitable for sensitive dry skin .
Everyone with Normal to dry or sensitive and dry skin can use this moisturizer .
I personally use it at night as part of my bed time routine after applying retinoid or Lactic acid .Since it does not have hyaluronic acid it can be one of the best moisturizer to be used after retinoid or in general Vitamin A family .It contains Ceramide which helps with moisturizing the surface of the skin through the deep layer. It also has Niacinamide which hepls with the skin barrier .Simply amazing !!!
Originaly posted on laroche-posay.ca
MamieJo
51.646719205E12 08 March 2022
J’afore
[Cet avis a été recueilli dans le cadre d’une promotion.] Hydratante à souhait et non graisseuse. La perfection faite crème!
Originaly posted on laroche-posay.ca
E Roy
51.641967203E12 12 January 2022
Great sensitive face cream!
Hubby is supper sensitive, and this is like heaven he said lol
Originaly posted on laroche-posay.ca
Mel86
41.636427364E12 09 November 2021
Pretty happy
I bought this about a week ago. It's lovely on my skin. Is this the same as the double repair moisturizer in the US? I can't seem to find it in Australia....
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay AU/NZ 09 November 2021
Hello, We're so glad you're enjoying the Toleriane Sensitive Riche. There is not an exact formula match for Toleriane Double Repair Moisturiser in Australia. It’s a bit of a mix of Toleriane Sensitive and Toleriane Sensitive Riche. Here is a link to Toleriane Sensitive should it be of interest to you: http://bit.ly/LRP_TolerianeSensitive Best wishes La Roche-Posay AU/NZ
Lulu
51.632738262E12 27 September 2021
Amazing calm soothing. Try it to believe it!
Instantly calming, soothing and hydrating. Perfect for combination sensitive skin during cold windy winter. I use this a few nights a week and it doesn't make my combination skin break out. It is so affordable, you will not believe the results! I used to buy expensive heavy creams for my Winter skin routine, but now I will not trust anything else. Believe the hype! This is a tube of amazing skin!
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay AU/NZ 27 September 2021
Hi Lulu, Thank you for your wonderful feedback on our Toleriane Sensitive Riche Facial Moisturiser. We're thrilled to hear it's a new go-to for your winter skincare routine! Best wishes, La Roche-Posay AU/NZ
Anonymous
51.63352176E12 06 October 2021
Favourite new cleanser!
This product has literally saved my skin! I suffer from
Rosacea & have sensitive skin. I have tried many cleansers that say they will reduce redness yet didn’t help my skin. This hands down is the best cleanser I’ve ever used . So gentle & leaves my skin feeling much calmer .
Doesn’t irritate my skin like many other skincare brands I’ve tried. Thankyou! I will be a customer for life!
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay AU/NZ 06 October 2021
Thank you so much for sharing your fantastic feedback. We're thrilled to hear you're a fan of our Toleriane range for sensitive skin. Best wishes, La Roche-Posay AU/NZ
dp14
51.638970996E12 08 December 2021
Excellent Product
My face feels dewy and soft with this cream. I am very sensitive to many creams and this one has proven to be a winner for my skin. What I don’t like is the tube packaging. I would prefer a pump.
Originaly posted on laroche-posay.ca
Erica
51.649079813E12 04 April 2022
LOVE
It’s perfect. Hydrates without causing breakouts and plumps the skin. Absolutely love.
Originaly posted on laroche-posay.ca
melissacanada
51.649079839E12 04 April 2022
work well
Very good product. It's a good moisturizer for the night.
Originaly posted on laroche-posay.ca
Anonymous
51.642974292E12 23 January 2022
Perfect
The perfect moisturizer for dry, sensitive skin — which tends to be exacerbated by pregnancy.
Originaly posted on laroche-posay.ca
jeky0221
11.730342986E12 31 October 2024
STOP changing the fromula!!!!
This product used to be an alcohol-free, and it was perfect for my sensitive skin. I'm super sensitive to fragrance AND alcohol. It is unbelievably difficult to find any product without these two and La roche-posay (specifically this toleriane sesitive) was my ONLY hope!! but the from sometime alcohol was in the ingredient list and I had to use "Toleriane sensitive creme" (alcohol-free). Now Toleriane sensitive creme is not available anywhere and all of your products contain alcohol. I don't know where to find the alcohol free, fragrance free product now, if there is any.. Can you go back to the old one and stop changing the formula?
Originaly posted on laroche-posay.ca
Reply from Consumer Care 09 November 2020
Hi Jeky, Thank you for sharing your experience with Toleriane Sensitive Riche. Please let us reassure you that Toleriane Sensitive Riche has not been reformulated since it's launch in 2018. You are right, it does contain cetyl and cetearyl alcohol which are fatty alcohols and multitasking ingredients that stabilize the formula and act as an emollient for the skin. If you would prefer to have no type of alcohol, even non-drying ones we are happy to let you know that Toleriane Sensitive Creme and Toleriane Sensitive Fluide both are completely alcohol-free. Here is the link to Toleriane Sensitive Creme for your convenience, which is an alcohol-free and fragrance-free formula: https://www.laroche-posay.ca/en/ranges/ranges-face-care/toleriane/toleriane-sensitive/3337875578486.html?cgid=toleriane Thank you again for taking the time to share your feedback, we appreciate it. Take care, La Roche-Posay Canada
jinnie69
11.598944994E12 01 September 2020
Irritates skin
Very disappointed. This has made my skin worse and has a strange smell. I have no reaction and love the non rich formula which soothes the skin immediately. Please advise what is the difference in the formula.
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay AU/NZ 01 September 2020
Hi Jinnie, We are very sorry to hear of your experience with the Toleriane Sensitive Riche Facial Moisturiser. We can confirm that, like the Sensitive formula it is fragrance-free, but has a richer formula for dry, sensitive skin. La Roche-Posay is designed for sensitive skin so we take any reports which may relate to the safety of our products very seriously. Can you please contact our Consumer Affairs division to discuss at your earliest convenience? They will be able to help explore if you are experiencing a reaction or can continue use. For prompt assistance, you can contact our helpline on 1300 101 411 (open 7am-7pm AEST, Mon to Fri). Best wishes, La Roche-Posay AU/NZ
Emerlyn
31.621980814E12 25 May 2021
Muy pesada, quizás mejor en piel extremadamente se
En mi piel la sentí muy pesada, me dio una sensación de calor al colocarla, mi piel es mixta con tendencia acneica, si tienes piel muy seca quizás sea bien para ti.
Originaly posted on laroche-posay.ca
Snowy23
11.730343071E12 31 October 2024
Not sensitive enough
I normally get the non-rich version but thought I would give the new rich version a try Every time I use it, I turn red as a tomato, which doesn't happen with the original. :(
Originaly posted on laroche-posay.ca
TalaStar
41.588654928E12 05 May 2020
Where are the ceramides in the ingredient list?
I've used this and it's pretty good. It's described as a product with ceramides, however ceramides seem not to be listed in ths ingredients. Can you point it out and explain what derivative of ceramides are there?
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay AU/NZ 05 May 2020
Our apologies. There was a mis-print. Ceramides are only present in the Toleriane Sensitive Moisturiser, not the Sensitive Riche. We hope this hasn't inconvenienced you. Best wishes, La Roche-Posay
Minty
11.698696365E12 30 October 2023
Caused terrible redness, itchiness and irritation
I purchased this product last week, was hoping it could help to rescue my dry skin after winter and the changing weather. However, 2 seconds after the first application, my face started to itch, my cheeks turned red, and the skin close to my eyebrows and jaws started having some red lumps. It was pretty scary. I thought it was just a reaction when we use a product for the 1st time. I gave it another try the morning after. The same reactions occurred again, people at work kept asking me if I was ok as my face looked so red. Then the worst thing is in the afternoon when I came home from work, my hubby opened the door and he was horrified when he saw me, he asked what’s the matter because my whole face looked sooooo red and there were lots of rashes and lumps all over my face. I was absolutely scared of seeing my face in the mirror. I had to stop using it on my face, but decided to give it the last chance by testing it on my arms. Oh my goodness, 30 mins after applying this cream on my arms, they also turned red and started itching, just as how my face reacted to it before. I am extremely disappointed with this product and not sure what they put in there to make my skin react to it so badly this way. My skin didn’t ever react to any product this way. I rarely have pimples, most of the time my skin is smooth and radiant, just dry sometimes when the weather changes. I truly need an explanation from La Roche Posay because what it claims to help sensitive skin is completely different from what I experienced. I really hope La Roche Posay will take some REAL action on this issue, as I would hate to see anyone else affected in a similar way to my experience.
Originaly posted on larocheposay-au.com
rose
11.57250511E12 31 October 2019
Please bring back the old one
I was so in love with Toleriane Riche, this Toleriane Sensitive Riche is too rich and not the right consistency, what I loved about the old cream was that it was rich while still being so light. Toleriane Sensitive Riche is too heavy, it does not have the same light and nourishing quality and I do not like the smell as much. I am very disappointed and very lost as it was my favorite go-to cream and I always thought that Laroche Posay had the best products, I am not sure where to look anymore. It is going a huge loss in my life. Please bring it back, it was the best quality basic cream.
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay AU/NZ 31 October 2019
Hi Rose, We appreciate your frustration and are sorry to hear you are unhappy with the formula change. You may wish to try the Toleriane Ultra Sensitive Moisturiser, formulated for dry, sensitive skin, or the Toleriane Sensitive Prebiotic Moisturiser, which is lighter than the Riche formula. We hope you will find one of these products more suitable. Best wishes, La Roche-Posay
Sel149
11.569481785E12 26 September 2019
Irritated my super sensitive skin
This moisturiser left my sensitive skin stinging on the first application - I had to wash it off after a few minutes as the stinging sensation was not going away. I have tried it again several times since with the same results. I'm not sure what is causing this irritation, but I was not able to continue using it. I was so disappointed, as I love the fact that it has no fragrance - something else that I'm also very sensitive to. Unfortunately, I can't recommend this product if you are super sensitive like me.
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay AU/NZ 26 September 2019
Thank you for your valuable feedback. We take reports which may relate to the safety of our products seriously, and are sorry to hear of your experience as Toleriane Sensitive Riche is designed for sensitive skin. Please may you contact our Consumer Affairs division to discuss your experience at your earliest convenience? For prompt assistance, contact our helpline on 1300 101 411 (open 7am-7pm AEST, Mon to Fri). We hope this will help to resolve your issue. Best wishes, La Roche-Posay
Elizameyo
11.572505368E12 31 October 2019
Toleraine Riche Formula Change!
Please please please change the toleraine riche formula back to the original! As many others have pointed out on forums online the new product now marketed as "sensitive" is horribly irritating when this was the only product that helped my dry skin. I am now having to look to other brands
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay AU/NZ 31 October 2019
Thank you for contacting us. We are sorry to hear of your disappointment with the new formula. Toleriane Sensitive Riche is indeed designed for sensitive skin and we are sorry to hear of your experience with the product. You may wish instead to try the Toleriane Ultra Sensitive Moisturiser, formulated for dry, sensitive skin. Best wishes, La Roche-Posay
Giulia
11.565566269E12 12 August 2019
citric acid
shame that citric acid is in this product, contact eczema is a real issue esp. around eye area
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay AU/NZ 12 August 2019
Hi Giulia, Low amounts of citric acid show up in many skincare products where it works as a pH adjuster, keeping formulas within the pH range they need to be effective yet gentle. Please be aware the concentration of citric acid in Toleriane Sensitive Riche is 0.0001%. Any reports of irritation caused by citric acid is at much higher concentrations (≥10%) when used in formulations to exfoliate. Best wishes, La Roche-Posay
Marie92
51.572588271E12 01 November 2019
Perfect Winter Face Moisturiser
I brought this at the start of winter to help combat dry skin on my face. I’ve tried many expensive moisturisers filled with fancy ingredients to try and combat dry skin in the winter, but I’ll never use another moisturiser again. Within a week my skin was clear of any dry patches, plump and moisturised. It’s thick and you may be concerned it will be greasy upon first application, but it sinks into the skin and is perfect under makeup. I’m in my 20s and after 2 months of use had no issue with breakouts either. Wonderful product.
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay AU/NZ 09 July 2019
Hello, Thank you for sharing your fantastic feedback on the Toleriane Sensitive Riche prebiotic moisturiser. We're thrilled to hear your skin is embracing it and you've found a new favourite. We hope you continue to enjoy exploring our products. Best wishes, La Roche-Posay
MaggieN
51.572588281E12 01 November 2019
Moisturising without the pimple side effect
I am over 50 so my skin is dry anyway but I also have psoriasis on my face and am on a retinoid that completely dries my skin out. This product is superb. My face feels immediately hydrated and it soothes the burn I occasionally feel with the retinoid. This entire range has been a godsend.
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay AU/NZ 19 June 2019
Hi Maggie, Thank you so much for your wonderful feedback! We're thrilled you are finding relief for your skin with La Roche-Posay. You might like to look at our sensitive skin retinol cream, Redermic R. Best wishes, La Roche-Posay
Vonnie
51.597026599E12 10 August 2020
Amazing! Love it!
I love this cream! I have dry skin and this cream leaves it feeling nourished and looking refreshed. It absorbs really well and is great under makeup. My only gripe is the packaging, I find that the hard stiff tube makes it difficult to extract the right amount of product, I always end up with too much, then towards the end of the tube I can't get the product out, I have to take the scissor and cut it open and I can use what in there for an extra two weeks.
Originaly posted on larocheposay-au.com
Reply from La Roche-Posay AU/NZ 14 June 2019
Hi Vonnie, Thank you for your great feedback. We're so pleased your skin is embracing Toleriane Sensitive Riche. With regards to packaging, we can appreciate your feedback. We often select packaging to ensure we retain the integrity and hygiene of our formulas for sensitive skin. Best wishes, La Roche-Posay
Spender
51.552798802E12 17 March 2019
Mild odor, creamy, leaves face soft...
This is a new product to me. I find it mild in odor, not greasy and it leaves my face soft.
I believe it is helpful in rehydration and has given my face a glow. I like it so far. I will buy it again and recommend this product...
Originaly posted on laroche-posay.ca
Jwhitt
51.551191267E12 26 February 2019
Great Product
My GP recommended this for me. I have been suffering from adult acne. Love that this is safe and gentle for me. It works very well on dry skin.
Originaly posted on laroche-posay.ca
José
51.547186402E12 11 January 2019
Riche et douce
Jaime beaucoup cette crème riche. Ayant la peau très sèche, elle m'hydrate bien et sans laisser mon visage gras
Originaly posted on laroche-posay.ca
Gms1
51.542002404E12 12 November 2018
Feels nice
Skin feels good........................................
Originaly posted on laroche-posay.ca
TOLERIANE SENSITIVE RICH 40ML Product code : 3337875588348
La Roche Posay - TOLERIANE
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